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Wipro Csr Jobs (NOW HIRING)

Pharmacy CSR 1

Jefferson City, MO · On-site

$17 - $18/hr

Pharmacy CSR 1 City: Jefferson City State/Province: Missouri Posting Start Date: 6/15/26 Wipro ... WIPRO) is a leading technology services and consulting company focused on building innovative ...

Bilingual CSR

Atlanta, GA · On-site

$25K - $50K/mo

Bilingual CSR City: Atlanta State/Province: Georgia Posting Start Date: 7/1/26 Wipro Limited (NYSE ... WIPRO) is a leading technology services and consulting company focused on building innovative ...

Bilingual CSR

Atlanta, NY · On-site

$25K - $50K/mo

Bilingual CSR City: Atlanta State/Province: Georgia Posting Start Date: 7/1/26 Wipro Limited (NYSE ... WIPRO) is a leading technology services and consulting company focused on building innovative ...

New

Contact Center CSR

Jefferson City, MO · On-site

$14.75 - $19/hr

Contact Center CSR City: Jefferson City State/Province: Missouri Posting Start Date: 6/30/26 Wipro ... WIPRO) is a leading technology services and consulting company focused on building innovative ...

Provider CSR 1

Jefferson City, MO · On-site

$18 - $19/hr

Provider CSR 1 City: Jefferson City State/Province: Missouri Posting Start Date: 5/20/26 Wipro ... WIPRO) is a leading technology services and consulting company focused on building innovative ...

SME L1

Charlotte, NC · On-site

$25K - $50K/mo

... our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Picking and Packing Services * Manage daily operations of the ...

Manage daily operations of the Personnel performing Tier 2 picking and packing Services ("Tier 2 ... Wipro customer designated site manager and Wipro customer team Review stock and inventory ...

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Wipro Csr information

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How much do wipro csr jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for wipro csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Wipro Csr vs Wipro Support Executive?

AspectWipro CsrWipro Support Executive
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, technical knowledge optional
Work EnvironmentCall centers, customer service departmentsHelp desks, technical support teams
Employer & Industry UsageWipro, IT & BPO sectorsWipro, IT & BPO sectors
Common Search & ComparisonCustomer service roles at WiproTechnical support roles at Wipro

The Wipro Csr primarily handles customer inquiries and provides support via calls or chats, focusing on customer satisfaction. The Wipro Support Executive often deals with technical issues, troubleshooting, and resolving technical problems. While both roles require good communication skills and are based in similar environments, the CSR role emphasizes customer interaction, whereas the Support Executive may require technical knowledge.

What are the key skills and qualifications needed to thrive as a Wipro Customer Service Representative (CSR), and why are they important?

To thrive as a Wipro Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent educational background. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency are typically required. Empathy, patience, and adaptability help CSRs build rapport with customers and handle challenging situations effectively. These skills are essential for delivering high-quality service, resolving customer issues efficiently, and upholding Wipro's reputation for client satisfaction.

What does a typical day look like for a Wipro Customer Service Representative (CSR), and how does the role interact with other teams?

As a Wipro CSR, your day usually involves handling customer inquiries through phone, email, or chat, resolving issues efficiently, and documenting interactions. You’ll collaborate closely with team members, supervisors, and sometimes with technical or billing departments to escalate complex cases or gather information. The work environment is fast-paced, requiring adaptability and strong communication skills. Regular team meetings and feedback sessions support continuous improvement and ensure alignment with company standards.

What are Wipro CSRs?

Wipro CSRs, or Customer Service Representatives at Wipro, are professionals responsible for handling customer queries, resolving issues, and providing support through various communication channels such as phone, email, or chat. They act as a link between the company and its clients, ensuring customer satisfaction and maintaining Wipro’s reputation for quality service. Their duties may include troubleshooting problems, processing orders, and documenting interactions, all while adhering to company policies and service standards.
More about Wipro Csr jobs
What states have the most Wipro Csr jobs? States with the most job openings for Wipro Csr jobs include:
    Infographic showing various Wipro Csr job openings in the United States as of June 2026, with employment types broken down into 13% Full Time, and 87% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
    Pharmacy CSR 1

    Pharmacy CSR 1

    Wipro Limited

    Jefferson City, MO • On-site

    $17 - $18/hr

    Full-time

    Medical, Dental, PTO

    Posted 19 days ago


    Wipro rating

    7.2

    Company rating: 7.2 out of 10

    Based on 25 frontline employees who took The Breakroom Quiz

    116th of 207 rated it services


    Job description

    Job Title: Pharmacy CSR 1
    City: Jefferson City
    State/Province: Missouri
    Posting Start Date: 6/15/26
    Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
    Job Description:
    Pharmacy CSR
    Pharmacy Helpdesk:
    • Hours areÃ, Monday-FridayÃ, 8:00 AM ââ,' 7:00 PM CST,Ã, and Saturday and Sunday 8:00 AM ââ,' 6:00 PM CST.Ã,Â
    • Multiple shifts available
    • Open 7 days a week
    • Holiday availability required (most major holidays)

    Ã,Â
    • Pharmacy CSR:
      • Staffed by Pharmacy Technicians, LPNs (Licensed Practical Nurses), CMTs (Certified Medication Technicians), and some MAs (Medical Assistants). Ã,Â
      • Possible shifts include:
        • Monday-Friday, 8:00 AM ââ,' 5:00 PM
        • Monday-Friday, 9:00 AM ââ,' 6:00 PM
        • Monday-Friday, 10:00 AM ââ,' 7:00 PM
        • Tuesday-Friday, 9:00 AM ââ,' 6:00 PM, plus Saturdays between 8:00 AM ââ,' 6:00 PM (every Saturday required)
        • Saturday & Sunday between 8:00 AM ââ,' 6:00 PM, plus three weekday shifts (9:00 AM ââ,' 6:00 PM)
          • Includes two consecutive weekdays off
    • Pharmacy CSRÃ, description:
      • The Pharmacy CSR is responsible for processing medication requests submitted primarily by phone, with some written requests, from healthcare providers and pharmacies.
      • Utilize healthcare experience and apply MO HealthNet criteria using an interactive application to determine review outcomes.
      • Interpret and apply clinical rules and decision-making algorithms related to medications under review.
      • Make final determinations regarding medication pre-certification based on established guidelines.
      • Maintain a high level of accuracy and professionalism while handling a high volume of calls throughout the shift
      • Effectively multitask in a fast-paced environment.
    • Experience:
      • Qualified candidates will have experience in one or more of the following: pharmacy services, healthcare settings, utilization review.
      • Prior customer service experience is required.
      • Experience working directly with pharmacists and physiciansÃ, isÃ, required.
      • Pharmacy Technicians orÃ, Licensed Practical Nurses (LPNs) preferred.

    ͏
    Pharmacy Helpdesk:
    • Hours areÃ, Monday-FridayÃ, 8:00 AM ââ,' 7:00 PM CST,Ã, and Saturday and Sunday 8:00 AM ââ,' 6:00 PM CST.Ã,Â
    • Multiple shifts available
    • Open 7 days a week
    • Holiday availability required (most major holidays)

    Ã,Â
    • Pharmacy CSR:
      • Staffed by Pharmacy Technicians, LPNs (Licensed Practical Nurses), CMTs (Certified Medication Technicians), and some MAs (Medical Assistants). Ã,Â
      • Possible shifts include:
        • Monday-Friday, 8:00 AM ââ,' 5:00 PM
        • Monday-Friday, 9:00 AM ââ,' 6:00 PM
        • Monday-Friday, 10:00 AM ââ,' 7:00 PM
        • Tuesday-Friday, 9:00 AM ââ,' 6:00 PM, plus Saturdays between 8:00 AM ââ,' 6:00 PM (every Saturday required)
        • Saturday & Sunday between 8:00 AM ââ,' 6:00 PM, plus three weekday shifts (9:00 AM ââ,' 6:00 PM)
          • Includes two consecutive weekdays off
    • Pharmacy CSRÃ, description:
      • The Pharmacy CSR is responsible for processing medication requests submitted primarily by phone, with some written requests, from healthcare providers and pharmacies.
      • Utilize healthcare experience and apply MO HealthNet criteria using an interactive application to determine review outcomes.
      • Interpret and apply clinical rules and decision-making algorithms related to medications under review.
      • Make final determinations regarding medication pre-certification based on established guidelines.
      • Maintain a high level of accuracy and professionalism while handling a high volume of calls throughout the shift
      • Effectively multitask in a fast-paced environment.
    • Experience:
      • Qualified candidates will have experience in one or more of the following: pharmacy services, healthcare settings, utilization review.
      • Prior customer service experience is required.
      • Experience working directly with pharmacists and physiciansÃ, isÃ, required.
      • Pharmacy Technicians orÃ, Licensed Practical Nurses (LPNs) preferred.

    ͏
    ͏
    ͏
    The expected compensation for this role ranges from $17/hr to $18/hr.
    Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
    Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
    Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
    Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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