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Wipro Csr Jobs (NOW HIRING)

Wipro Limited

Bilingual CSR

Atlanta, NY · On-site

$25K - $50K/mo

Bilingual CSR City: Atlanta State/Province: Georgia Posting Start Date: 7/1/26 Wipro Limited (NYSE ... WIPRO) is a leading technology services and consulting company focused on building innovative ...

Wipro Limited

Bilingual CSR

Atlanta, NY · On-site

$25K - $50K/mo

Bilingual CSR City: Atlanta State/Province: Georgia Posting Start Date: 7/1/26 Wipro Limited (NYSE ... WIPRO) is a leading technology services and consulting company focused on building innovative ...

Wipro Limited

Provider CSR 1

Jefferson City, MO · On-site

$18 - $19/hr

Provider CSR 1 City: Jefferson City State/Province: Missouri Posting Start Date: 8/26/26 Wipro ... WIPRO) is a leading technology services and consulting company focused on building innovative ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Wipro Csr information

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How much do wipro csr jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for wipro csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Wipro customer service representative (CSR)?

Wipro CSRs, or Customer Service Representatives at Wipro, are professionals responsible for handling customer queries, resolving issues, and providing support through various communication channels such as phone, email, or chat. They act as a link between the company and its clients, ensuring customer satisfaction and maintaining Wipro’s reputation for quality service. Their duties may include troubleshooting problems, processing orders, and documenting interactions, all while adhering to company policies and service standards.

What does a Wipro customer service representative (CSR) do?

As a Wipro CSR, your day usually involves handling customer inquiries through phone, email, or chat, resolving issues efficiently, and documenting interactions. You’ll collaborate closely with team members, supervisors, and sometimes with technical or billing departments to escalate complex cases or gather information. The work environment is fast-paced, requiring adaptability and strong communication skills. Regular team meetings and feedback sessions support continuous improvement and ensure alignment with company standards.

What skills and qualifications are needed to thrive as a Wipro customer service representative (CSR)?

To thrive as a Wipro Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent educational background. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency are typically required. Empathy, patience, and adaptability help CSRs build rapport with customers and handle challenging situations effectively. These skills are essential for delivering high-quality service, resolving customer issues efficiently, and upholding Wipro's reputation for client satisfaction.

What is the difference between Wipro Csr vs Wipro Support Executive?

AspectWipro CsrWipro Support Executive
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, technical knowledge optional
Work EnvironmentCall centers, customer service departmentsHelp desks, technical support teams
Employer & Industry UsageWipro, IT & BPO sectorsWipro, IT & BPO sectors
Common Search & ComparisonCustomer service roles at WiproTechnical support roles at Wipro

The Wipro Csr primarily handles customer inquiries and provides support via calls or chats, focusing on customer satisfaction. The Wipro Support Executive often deals with technical issues, troubleshooting, and resolving technical problems. While both roles require good communication skills and are based in similar environments, the CSR role emphasizes customer interaction, whereas the Support Executive may require technical knowledge.

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What states have the most Wipro Csr jobs?

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    What job categories do people searching Wipro Csr jobs look for?

    The top searched job categories for Wipro Csr jobs are:

    Wipro Csr jobs near you
    Infographic showing various Wipro Csr job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

    Bilingual CSR

    Wipro Limited

    Atlanta, NY • On-site

    $25K - $50K/mo

    Full-time

    Medical, Dental, PTO

    Re-posted 4 days ago

    Key responsibilities

    • Handle incoming help requests from clients via telephone and/or emails in a courteous manner.

    • Document and track all client queries, problem-solving steps, and resolutions, and escalate serious issues when necessary.

    • Provide product support by diagnosing client issues, guiding users through solutions, and maintaining knowledge bases to improve resolution times.

    Wipro rating

    7.2

    Company rating: 7.2 out of 10

    Based on 28 frontline employees who took The Breakroom Quiz

    138th of 226 rated it services

    Job description

    Job Title: Bilingual CSR
    City: Atlanta
    State/Province: Georgia
    Posting Start Date: 7/1/26
    Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
    Job Description:
    Job Description
    Role Purpose
    The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
    ͏
    Do
    • Support process by managing transactions as per required quality standards
      • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
      • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
      • Update own availability in the RAVE system to ensure productivity of the process
      • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
      • Follow standard processes and procedures to resolve all client queries
      • Resolve client queries as per the SLAâ€Â's defined in the contract
      • Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
      • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
      • Document and analyze call logs to spot most occurring trends to prevent future problems
      • Maintain and update self-help documents for customers to speed up resolution time
      • Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
      • Ensure all product information and disclosures are given to clients before and after the call/email requests
      • Avoids legal challenges by complying with service agreements

    ͏
    • Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
      • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
      • Assist clients with navigating around product menus and facilitate better understanding of product features
      • Troubleshoot all client queries in a user-friendly, courteous and professional manner
      • Maintain logs and records of all customer queries as per the standard procedures and guidelines
      • Accurately process and record all incoming call and email using the designated tracking software
      • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
      • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
      • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

    ͏
    • Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
      • Undertake product trainings to stay current with product features, changes and updates
      • Enroll in product specific and any other trainings per client requirements/recommendations
      • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
      • Update job knowledge by participating in self learning opportunities and maintaining personal networks

    ͏
    Deliver
    No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
    Mandatory Skills: Application Support Desk.
    The expected compensation for this role ranges from $25,000 to $50,000 .
    Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
    Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
    Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
    Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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