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Wipro Csr Jobs (NOW HIRING)

CSR Customer Service Representative

La Place, LA · On-site

$14.50 - $20/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Wipro Csr information

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How much do wipro csr jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for wipro csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Wipro customer service representative (CSR)?

Wipro CSRs, or Customer Service Representatives at Wipro, are professionals responsible for handling customer queries, resolving issues, and providing support through various communication channels such as phone, email, or chat. They act as a link between the company and its clients, ensuring customer satisfaction and maintaining Wipro’s reputation for quality service. Their duties may include troubleshooting problems, processing orders, and documenting interactions, all while adhering to company policies and service standards.

What does a Wipro customer service representative (CSR) do?

As a Wipro CSR, your day usually involves handling customer inquiries through phone, email, or chat, resolving issues efficiently, and documenting interactions. You’ll collaborate closely with team members, supervisors, and sometimes with technical or billing departments to escalate complex cases or gather information. The work environment is fast-paced, requiring adaptability and strong communication skills. Regular team meetings and feedback sessions support continuous improvement and ensure alignment with company standards.

What skills and qualifications are needed to thrive as a Wipro customer service representative (CSR)?

To thrive as a Wipro Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent educational background. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency are typically required. Empathy, patience, and adaptability help CSRs build rapport with customers and handle challenging situations effectively. These skills are essential for delivering high-quality service, resolving customer issues efficiently, and upholding Wipro's reputation for client satisfaction.

What is the difference between Wipro Csr vs Wipro Support Executive?

AspectWipro CsrWipro Support Executive
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, technical knowledge optional
Work EnvironmentCall centers, customer service departmentsHelp desks, technical support teams
Employer & Industry UsageWipro, IT & BPO sectorsWipro, IT & BPO sectors
Common Search & ComparisonCustomer service roles at WiproTechnical support roles at Wipro

The Wipro Csr primarily handles customer inquiries and provides support via calls or chats, focusing on customer satisfaction. The Wipro Support Executive often deals with technical issues, troubleshooting, and resolving technical problems. While both roles require good communication skills and are based in similar environments, the CSR role emphasizes customer interaction, whereas the Support Executive may require technical knowledge.

More about Wipro Csr jobs

What states have the most Wipro Csr jobs?

States with the most job openings for Wipro Csr jobs include:

    Infographic showing various Wipro Csr job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

    CSR Customer Service Representative

    Gas Express LLC

    Montgomery, AL • On-site

    $13.50 - $18.25/hr

    Full-time

    Re-posted 13 hours ago


    Job description

    Description

    Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

    Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

    Essential Sales Duties and Responsibilities

    •  Provide Excellent Customer Service Skills in all interactions
    •  Ensure all Cash handling policies are followed explicitly.
    •  Restock all store items as directed by Store Manager or customer needs.
    •  Plus sell to every Customer, regardless of what they purchase.
    •  Perform all duties related to serving our customers.
    •  Provide training assistance to new CSR's.
    •  Provide prompt, courteous customer service and resolve customer issues on shift.
    •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
    •  Front and face all product to create a visually attractive display for our customers
    •  Review, complete and suggest changes to all build-to's.
    •  Provide feedback for the fast food service area of the store.
    •  Complete reports assigned by the Store Manager.
    •  Accept applications to be considered for employment.
    •  Follow company procedures when working with vendors including checking in order and verifying quantities.
    •  Adhere to all company policies and procedures.
    •  Prepare and finalize shift close-out reports.
    •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
    •  Complete all price changes and promotional price changes.
    •  Document and report a safety incident or injury.
    •  Document and report a maintenance request.
    •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

    Requirements

    Minimum Qualifications and Prerequisites

    •  High School diploma or GED preferred.
    •  Outstanding customer service skills.
    •  Have reliable transportation and can arrive at the store on time.
    •  Has a positive attitude and promotes the company and is a team player.
    •  Must have basic computer skills.
    •  Must be well organized and manages time well.
    •  Possess good people interaction skills.
    •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.