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Wic Program Assistant Jobs (NOW HIRING)

Massgeneralbrigham

WIC Program Assistant

Boston, MA

$17.71 - $24.94/hr

Job Summary The Part Time WIC Program Assistant plays a key role in supporting clinic flow, participant services, and administrative functions. Candidates must be dependable, adaptable, and able to ...

Mass General Brigham

WIC Program Assistant

Jamaica Plain, MA · On-site

$17.71 - $24.94/hr

Job Summary The Part Time WIC Program Assistant plays a key role in supporting clinic flow, participant services, and administrative functions. Candidates must be dependable, adaptable, and able to ...

Health Imperatives Inc

MA

$40.20K - $50.90K/yr

Security of WIC Card stock. * Perform other duties as needed, including quality assurance activities. Supervision and Evaluation Program Assistant is supervised by, and receives annual evaluations ...

Day Kimball Healthcare

Program Assistant, WIC

Willimantic, CT · On-site

$35.50K - $45K/yr

Day Kimball Health is hiring for a Program Assistant to join our WIC (Women, Infants, & Children) department in Willimantic, CT! Location : Willimantic, CT Weekly hours: 38 Daily Hours: 8 Shift: Days ...

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How much do wic program assistant jobs pay per year?

As of May 31, 2026, the average yearly pay for wic program assistant in the United States is $45,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a WIC Program Assistant, and why are they important?

To thrive as a WIC Program Assistant, you need knowledge of nutrition, basic administrative skills, and an understanding of public health program requirements, often supported by a high school diploma or equivalent. Familiarity with data entry systems, office software, and WIC-specific databases is typically required. Strong interpersonal skills, cultural sensitivity, and effective communication help build trust with program participants and support their needs. These abilities are vital for ensuring efficient program operations and delivering essential services to diverse communities.

What are some common challenges WIC Program Assistants face when supporting participants, and how can they effectively address them?

WIC Program Assistants often encounter challenges such as managing high participant volumes, addressing diverse client needs, and ensuring accurate documentation. Effective communication skills, patience, and familiarity with program guidelines are essential for helping participants access benefits and resources. Building rapport with clients and staying organized can also help assistants resolve issues efficiently and provide a supportive environment for families.

What are WIC Program Assistants?

WIC Program Assistants are support staff who help administer the Women, Infants, and Children (WIC) nutrition program. They assist clients with the application process, collect and verify eligibility documents, schedule appointments, and provide information about nutrition and program benefits. Additionally, they may perform clerical duties, maintain records, and help distribute WIC benefits such as food vouchers. Their work ensures that eligible families receive the support and resources they need to maintain good health.
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Wic Program Assistant jobs near you

WIC Program Assistant

Massgeneralbrigham

Boston, MA

$17.71 - $24.94/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Site: The Brigham and Women's Hospital, Inc.


Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.



Job Summary

The Part Time WIC Program Assistant plays a key role in supporting clinic flow, participant services, and administrative functions. Candidates must be dependable, adaptable, and able to work a variable schedule based on staffing needs, including coverage for absences, peak clinic days, and special site coverage.


Qualifications

The Part Time WIC Program Assistant plays a key role in supporting clinic flow, participant services, and administrative functions. Candidates must be dependable, adaptable, and able to work a variable schedule based on staffing needs, including coverage for absences, peak clinic days, and special site coverage.

Key Responsibilities

1. Reception and Administrative Support

  • Answer and appropriately direct phone calls in a timely and professional manner.
  • Screen WIC applicants for program eligibility.
  • Schedule, reschedule, and manage WIC and nutrition appointments.
  • Greet participants and triage to appropriate staff.
  • Monitor and manage participant flow in waiting areas.
  • Utilize WIC systems and hospital-based electronic systems efficiently.
  • Communicate with participants and staff via platforms such as Microsoft Teams and Google Voice.
  • Perform general clerical and administrative duties as needed.

2. WIC Certification and Participant Services

  • Follow all WIC policies and procedures for certification and recertification.
  • Verify identity, income, residency, and participant category; ensure accurate data entry.
  • Educate participants on WIC program benefits, food packages, and usage.
  • Provide referrals to MassHealth, SNAP, TAFDC, and other community resources.
  • Issue required participant notifications (e.g., missed benefits, certification updates).

3. Benefit Issuance

  • Issue and reissue WIC food and formula benefits as prescribed.
  • Maintain security and accountability of WIC card stock and materials.

4. Additional Responsibilities

  • Participate in quality assurance and program improvement activities.
  • Attend staff meetings and required trainings.
  • Assist with supply ordering and reporting as needed.
  • Perform other duties to support WIC program operations.

Minimum Qualifications

  • High school diploma or GED required.
  • Prior WIC experience/DPH WIC training required.
  • Experience in a healthcare or community-based setting is preferred.
  • Fluency in Spanish required, additionally Portuguese preferred.
  • Strong communication, organizational, and interpersonal skills.
  • Demonstrated sensitivity to the needs of diverse populations.

Schedule & Availability Requirements

  • Part Time position with variable hours (24 hours/week) based on program needs.
  • Must be reliable and available to work on short notice, including coverage for staff absences.
  • Ability to work at multiple WIC sites (Jamaica Plain, Roslindale, Brighton).
  • Flexibility to work during clinic hours, including occasional evenings or weekends as needed.


Additional Job Details (if applicable)

Medical, Dental, and Vision insurance Tuition Reimbursement Generous Paid Time Off 50% Off MBTA passesAccess to childcare resources and emergency backup care403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options Exclusive "Perks" - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events)


Remote Type

Onsite


Work Location

3297 Washington Street


Scheduled Weekly Hours

24


Employee Type

Regular


Work Shift

Day (United States of America)


Pay Range

$17.71 - $24.94/Hourly


Grade

3


At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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