Wic Program Assistant Jobs in Florida (NOW HIRING)

Requisition No: 880178 

Agency: Department of Health

Working Title: NUTRITION EDUCATOR - 64066833

 Pay Plan: Career Service

Position Number: 64066833 

Salary:  $42,500.12 - $46,750.13 

Posting Closing Date: 08/11/2026 

Total Compensation Estimator Tool

Open Competitive Job Opportunity

Your Specific Responsibilities:

Join Team Duval.  At DOH-Duval, we work every day to protect, promote, and improve the health of our community. Join a team that values innovation, collaboration, and public service. Our programs are recognized across Florida for their impact and effectiveness, and we are looking for dedicated professionals who want to make a real difference. If you are passionate about creating healthier communities, your future starts here.

This is work to promote, maintain, and improve individual and/or community health by assisting individuals and communities to adopt healthy behaviors. Incumbents collect and analyze data to identify individual and/or community needs prior to planning, implementing, monitoring, and evaluating programs and/or services designed to encourage healthy lifestyles, policies and environments.  Incumbents may also serve as a resource to assist individuals, other professionals, or the community.

The Nutrition Educator position certifies individuals for participation in the Supplemental Nutrition Program for Women, Infants and Children (WIC). He/she provides services in the WIC Program in accordance with the policies of the state WIC Program and regulations as stated in DHM 150-24.  Work is performed under the direct supervision of the Senior Public Health Nutritionist in the assigned area.

The following Public Health Domains are applicable to this position:

Public Health Competency Domain 1: Analytical/Assessment skills

Public Health Competency Domain 2: Policy development/Program planning skills

Public Health Competency Domain 3: Communication skills

Public Health Competency Domain 4: Cultural Competency skills

Public Health Competency Domain 5: Community Dimensions of Practice skills

Public Health Competency Domain 6: Public Health Sciences skills

Public Health Competency Domain 8: Leadership and Systems Thinking skills

Certify clients for participation in the WIC Program.  Provide nutrition assessment, nutrition education and counseling for clients.  Obtain client's height, weight and hemoglobin/hematocrit as needed. Assess anthropometric, hematological and nutrition data. Develop a comprehensive nutrition care plan for high-risk clients. Follow established policies and procedures for the collection, entry and management of data as well as the operation of computer terminals and printers according to the FL-WISE system and program regulations. Provide nutrition and breastfeeding education in a group setting and/or individual counseling to clients to promote good eating habits, physical development and good health.  Coordinate services for clients and make referrals to appropriate agencies as needed. Refer medically high-risk clients to the nutritionist. Nutrition education and counseling is documented in the WIC client record in accordance with department policy.  The documentation of the nutrition care plan and follow-up contacts will be appropriate.

Interview clients to gather demographic information, determine income eligibility and enter information into the FL-WISE system.

provide and review with clients' required program handout materials. Responsible for obtaining WIC client's height, weight and

hemoglobin for certification and recertification as needed. Comply with bio-hazardous waste policy. Keep current with any laboratory policy changes and communicate information with supervisors for clarity. Update FL-Wise records to reflect the proper documentation and collection of income, residency, proof of identity and other certification data. Assess the immunization status of WIC program infants and children. Document findings in FLWISE refer to as appropriate.

Assess formula needs and make referrals for formula recommendations as appropriate. Assess formula amounts provided by the WIC program. Assist with obtaining up to date and accurate prescriptions from providers. Follow procedures for issuing and reconciling special formula including direct distribution and EBT. Ensuring formula inventories are accurate.

Triage clients to determine the client service needs to include but not limited to greeting clients, introduce her/himself, verify appointment type, browse clients for services required and route the client for the correct service needed. Provide and instruct clients to complete Voter's Registration forms. Report on all participants and vendor complaints concerning program abuse as assigned and conducts follow-up activities. Assist with the training of new employees on the FL-Wise system. Conduct client surveys and customer service data collection and analysis, assist with audit preparation and other quality improvement initiatives.

Conduct outreach visits to other appropriate agencies, offices and organizations to describe the benefits of the WIC Program, eligibility requirements and service locations. Participate in health fairs and provide nutrition information as needed. Plan, develop, and conduct education classes for the community. This includes presentations and speaking engagements in numerous settings such as schools, community agencies and organizations, churches and faith-based organizations, health fairs, and corporations.

Attend mandatory and scheduled training. Accurate and timely submission of Employee Activity Record (EARS), time records, travel logs, monthly report of activities and other reports are submitted to the NCDP Administrative Office. Answer telephones, filing and perform travel in relation to above duties and for professional development. Participate in the Florida Department of Health in Duval County - Nutrition and Chronic Disease Prevention Disaster Plan as required. Performs all other duties assigned.

Required Knowledge, Skills, and Abilities:

• Ability to listen to what other people are saying and ask questions as appropriate.
• Ability to find information and identify essential information.
• Ability to effectively talk to others to convey information. Effectively communicate with others in writing as indicated by the needs of the audience.
• Ability to develop approaches for implementing an idea.
• Ability to work with new material or information to grasp its implications.
• Ability to understand written sentences and paragraphs in work related documents.
• Ability to adjust actions in relation to others' actions.
• Ability to weigh the relative costs and benefits of a potential action.
• Ability to evaluate the likely success of an idea in relation to the demands of the situation.
• Ability to motivate, develop and direct people as they work, identifying the best people for the job.
• Knowledge of methods of compiling, organizing and analyzing data for the purpose of monitoring and evaluating.
• Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media.
• Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.
• Knowledge of information and techniques is needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects.
• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods.
• Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders.

Qualifications:

Minimum:

• A bachelor's or master's degree in nutritional science, community nutrition, clinical nutrition, dietetics, or public health nutrition. (DHM 150-24 6-5c)

• At least 1 year of experience interacting with clients and customer service.
• Valid Driver's License

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Duval County

Jacksonville, Florida

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

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