Welcome Center Agent Jobs (NOW HIRING)

GAT is seeking dynamic individuals to join its team of aviation professionals. GAT offers a wide range of employee benefits to include major medical, 401K Plan, Dental, and Vision coverage.

Classification:  Variable Hour, Non-Exempt

Shifts: Over Night Shifts

Job Summary

Cabin Appearance Lead is first and foremost responsible for ensuring a safe work environment for the entire crew while properly safeguarding the aircraft and the flights performance. By supporting Cabin Appearance Agent's professional development, this role ensures that Cabin Appearance Agents are knowledgeable about aircraft cleaning operations related GAT policies and procedures to ensure excellent customer service and on time flight performance. Leads work with Supervisors and other leaders on staffing supporting regular and irregular operations, and may provide training to Cabin Appearance Agents as necessary.

Job Duties

• Leads must report to work on a regular and timely basis.

• Ensures Cabin Appearance Agents are in Personal Protective Equipment (PPE) and ready to perform duties

• Provides input on operational improvements and efficiencies

• Reports operational feedback for flight cleaning quality and performance to leadership

• Addresses security related issues to leadership, is responsible for meetings

• Able to perform under pressure and within fixed time constraints

• Ensure Ramp Agents are adhering to our uniform standards

• Perform cosmetic arrangement of seat belts, headrests, etc.

• Helps prepare cabin for Customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories

• Cleaning and servicing of aircraft interiors, including cabin, cockpit, galleys and lavatories.

• Checking, handling, assembling, removing, and installing passenger service cabin furnishings and supplies according to list specifications and cleaning must be highly detailed and specific to ensure all areas are completely free of dirt, debris, marks, fingerprints, etc.

• Assist Ramp agents when Cabin Cleaning is complete.

• Load and unload passenger baggage and/or freight and cargo to/from aircraft bins, bag carts, and/or conveyor belts.

• Transports loaded bags and/or freight and cargo to/from aircraft and/or airport terminals

• Drives and/or operates ground support equipment

• Performs FOD walks in the ramp area between flights

• Marshals aircrafts during arrival and departures

• Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights

• Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags

• Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations

• Adheres to company policies and procedures

• Perform other duties as assigned

Requirements:

• Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel

• Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).

• A proven track record in supervising a business unit.

• Experience in operational planning and resource allocation.

• A working knowledge of GSE maintenance issues.

• Experience and understanding of the commercial issues in aviation.

• Must have a High School diploma, GED

• Must be at least 18 years of age

• Capable of processing information in a timely manner

• Must have and maintain a Valid Driver's License

• Able to proficiently speak, read, and write in English

• Basic computer literacy

• Previous ramp or airline experience

• Must successfully complete all training requirements and maintain certifications throughout employment

• Must clear a FBI fingerprint background check

Physical Requirements

• Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time

• Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively

• Must be physically fit to perform the duties of the job

• Willing to work outside in all types of weather conditions with exposure to loud noises

Specific Working Hours

• Must be able and flexible to work variable shifts, weekends, and holiday specific shifts to be determined

• Must be able to work extended hours on short notice during non-routine operations

GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug free workplace and conducts random drug test. Employment with GAT Airline Ground Support is contingent upon a clear driving record, 10-year criminal History records check, and drug screen as required.  You must also have proof of high school or GED completion.