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Weekend Technical Support Engineer Remote Jobs in Raleigh, NC

You will also guide engineers and reinforce strong delivery practices, while advancing the team ... Document data sources, definitions, and technical solutions to support transparency and reuse.

You will also guide engineers and reinforce strong delivery practices, while advancing the team ... Document data sources, definitions, and technical solutions to support transparency and reuse.

Senior Substation Electrical Engineer (Remote)

Raleigh, NC · On-site +1

$95K - $123K/yr

Mentor and support the development of junior and intermediate engineers, promoting technical ... excellence and knowledge sharing within the Energy Division. * Collaborate with Project Managers to ...

Senior Substation Electrical Engineer (Remote)

Raleigh, NC · On-site +1

$95K - $123K/yr

Mentor and support the development of junior and intermediate engineers, promoting technical ... excellence and knowledge sharing within the Energy Division. * Collaborate with Project Managers to ...

Network Engineer III

Raleigh, NC · On-site +1

$143K - $189K/yr

... Remote Work Guidelines policy. Provides technical support for the Bank's data or voice network ... Position requires a Bachelor's degree in Computer Information Systems, Electronic Engineering, or ...

Network Engineer III

Raleigh, NC · On-site +1

$143K - $189K/yr

... Remote Work Guidelines policy. Provides technical support for the Bank's data or voice network ... Position requires a Bachelor's degree in Computer Information Systems, Electronic Engineering, or ...

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Weekend Technical Support Engineer Remote information

See Raleigh, NC salary details

$36.5K

$76.8K

$116.2K

How much do weekend technical support engineer remote jobs pay per year?

As of Jun 17, 2026, the average yearly pay for weekend technical support engineer remote in Raleigh, NC is $76,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $95,800.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Technical Support Engineer Remote vs Weekend Customer Support Specialist Remote?

AspectWeekend Technical Support Engineer RemoteWeekend Customer Support Specialist Remote
Required CredentialsTechnical certifications (e.g., CompTIA, Cisco), technical knowledgeCustomer service skills, basic technical understanding
Work EnvironmentTechnical troubleshooting, remote support toolsCustomer interaction, issue resolution via chat or phone
Employer & Industry UsageIT companies, tech support providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, remote troubleshootingCustomer service, communication skills

The Weekend Technical Support Engineer Remote focuses on technical troubleshooting and resolving complex issues, requiring technical certifications. In contrast, the Weekend Customer Support Specialist Remote emphasizes customer communication and issue resolution, often with less technical certification. Both roles are remote and weekend-based but serve different customer needs within their industries.

What are popular job titles related to Weekend Technical Support Engineer Remote jobs in Raleigh, NC? For Weekend Technical Support Engineer Remote jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Weekend Technical Support Engineer Remote jobs in Raleigh, NC look for? The top searched job categories for Weekend Technical Support Engineer Remote jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Weekend Technical Support Engineer Remote jobs? Cities near Raleigh, NC with the most Weekend Technical Support Engineer Remote job openings:
Senior Hogan Engineer (Remote)

Senior Hogan Engineer (Remote)

First-Citizens Bank & Trust Company

Raleigh, NC • Remote

$117K - $130K/yr

Other

Posted 26 days ago


First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks


Job description

Overview
This is a remote role that may be hired in several markets across the United States.
This position, within the Hogan application development and support team, provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed.
Responsibilities
  • System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed.
  • Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
  • Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs.
  • Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units.
  • On-call Support - Provides 24/7 on-call support via rotations.

Qualifications
Bachelor's Degree and 4 years of experience in Software application development and maintenance
OR
High School Diploma or GED and 8 years of experience in Software application development and maintenance
Preferred Area of Experience: Hogan Core Banking, Debit and Credit Cards experience a plus
Preferred Qualifications:
  • Hogan (CIS, RPM, IDS, DDA, TDA, PAS, Umbrella) - experience needed.
  • Advanced experience with COBOL, CICS, VSAM, DB2, Easytrieve, JCL.
  • Familiarity with source code repository Changeman a plus.
  • Experience with ServiceNow or other information technology ticketing system.
  • Ability to build strong collaborative and productive relationships,
  • In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile)
  • Previous banking experience is a plus
  • Ability to be on call 24 hours a day, 7 days a week, on a rotating basis

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
If hired in North Carolina, the base pay for this position is generally between $117,409 and $130,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
This job posting has been extended until July 16, 2026.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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