Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... week - Weekend rotation may be required Market Served: English and Spanish-speaking customers ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... week - Weekend rotation may be required Market Served: English and Spanish-speaking customers ...
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AI Engineer (Remote)
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Quick apply
Senior Data Engineer Remote
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... remote-first, proudly diverse organization focused on meaningful work and real impact. Role Overview The Build & Release Support Engineer provides high-impact technical support for the customer ...
... remote-first, proudly diverse organization focused on meaningful work and real impact. Role Overview The Build & Release Support Engineer provides high-impact technical support for the customer ...
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In-Office Technical Support Representative
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Senior Engineer - Tubular Running Services
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Senior Engineer - Tubular Running Services
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DevSecOps Engineer (Remote Opportunity)
Dallas, TX · On-site +1
This role will support secure software delivery, cloud infrastructure operations, CI/CD automation ... Maintain technical documentation for deployment pipelines, environment configurations, release ...
This role will support secure software delivery, cloud infrastructure operations, CI/CD automation ... Maintain technical documentation for deployment pipelines, environment configurations, release ...
This role will support secure software delivery, cloud infrastructure operations, CI/CD automation ... Maintain technical documentation for deployment pipelines, environment configurations, release ...
Draft, scope, and price Statements of Work, and support pricing with the technical ROI and volume ... Be the connective tissue across Sales, Engineering, Product, and CS: triage issues, file well ...
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... Engineer. Remote or in-office work style is flexible within the South-Central geography with a ... Support staff performance and technical development with department leadership. * Contribute to the ...
... Engineer. Remote or in-office work style is flexible within the South-Central geography with a ... Support staff performance and technical development with department leadership. * Contribute to the ...
Company website www.carrierenterprise.com Position Summary This role is a customer-focused HVAC Technical Support Rep that provides comprehensive remote, computer-based assistance to customers and ...
Company website www.carrierenterprise.com Position Summary This role is a customer-focused HVAC Technical Support Rep that provides comprehensive remote, computer-based assistance to customers and ...
Remote - North Carolina, United States Job ID: R0123029 Date Posted: 2026-03-26 Company Name ... Support sales with technical training, documentation, and expertise. * Deliver consultative ...
Remote - North Carolina, United States Job ID: R0123029 Date Posted: 2026-03-26 Company Name ... Support sales with technical training, documentation, and expertise. * Deliver consultative ...
IT Support Engineer III - Austin Remote
Austin, TX · On-site +1
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IT Support Engineer III - Austin Remote
Austin, TX · On-site +1
Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments ...
Substation Protection & Control Engineer - REMOTE
Dallas, TX · Remote
$97K - $124K/yr
Providing field support during construction * Perform/ensure company's Quality assurance/Quality ... Continuous improvement of job-related engineering, technical and professional knowledge, skills ...
Substation Protection & Control Engineer - REMOTE
Dallas, TX · Remote
$97K - $124K/yr
Providing field support during construction * Perform/ensure company's Quality assurance/Quality ... Continuous improvement of job-related engineering, technical and professional knowledge, skills ...
Senior AI Engineer - Remote
Dallas, TX · Remote
$105K - $147K/yr
Minimum 3 to 5 years of experience supporting professional services sales cycle including proposal ... highly technical products. * Past experience in Software Development or other similar hands-on ...
Senior AI Engineer - Remote
Dallas, TX · Remote
$105K - $147K/yr
Minimum 3 to 5 years of experience supporting professional services sales cycle including proposal ... highly technical products. * Past experience in Software Development or other similar hands-on ...
Senior AI Engineer - Remote
Dallas, TX · On-site +1
$105K - $147K/yr
Minimum 3 to 5 years of experience supporting professional services sales cycle including proposal ... highly technical products. * Past experience in Software Development or other similar hands-on ...
Senior AI Engineer - Remote
Dallas, TX · On-site +1
$105K - $147K/yr
Minimum 3 to 5 years of experience supporting professional services sales cycle including proposal ... highly technical products. * Past experience in Software Development or other similar hands-on ...
Weekend Technical Support Engineer Remote information
What is the difference between Weekend Technical Support Engineer Remote vs Weekend Customer Support Specialist Remote?
| Aspect | Weekend Technical Support Engineer Remote | Weekend Customer Support Specialist Remote |
|---|---|---|
| Required Credentials | Technical certifications (e.g., CompTIA, Cisco), technical knowledge | Customer service skills, basic technical understanding |
| Work Environment | Technical troubleshooting, remote support tools | Customer interaction, issue resolution via chat or phone |
| Employer & Industry Usage | IT companies, tech support providers | Retail, telecom, service industries |
| Common Search & Comparison Intent | Technical skills, remote troubleshooting | Customer service, communication skills |
The Weekend Technical Support Engineer Remote focuses on technical troubleshooting and resolving complex issues, requiring technical certifications. In contrast, the Weekend Customer Support Specialist Remote emphasizes customer communication and issue resolution, often with less technical certification. Both roles are remote and weekend-based but serve different customer needs within their industries.
Full-time
Posted 29 days ago
Job description
Job Title:
English-Spanish Bilingual Tier 2 Technical Support Representative
Company:
Callnovo
Location:
Remote / Freelancer Contract
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location.
Employment Type:
Freelancer Contract
Working Hours:
- 3:00 PM - 12:00 AM Central European Time
- 5 days per week
- Weekend rotation may be required
Market Served:
English and Spanish-speaking customers
Industry:
Customer Support / Technical Support / Call Center Services
Job Overview:
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.
Key Responsibilities:
- Provide Tier 2 customer and technical support in both English and Spanish.
- Troubleshoot product, account, and service issues, guiding customers to resolution.
- Accurately escalate complex cases with clear notes and supporting details.
- Maintain professional communication across email, phone, chat, or ticketing channels.
- Follow client workflows, quality standards, and data privacy requirements.
Requirements:
- Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.
- Prior experience in customer support, call center, help desk, or technical support.
- Ability to work 3:00 PM - 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.
- Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.
- Strong problem-solving skills, attention to detail, and clear written communication.
Preferred Qualifications:
- Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.
- Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.
How to Apply:
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.
About Fuku
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
2015