VitalSuite Support Engineer Location: Remote work( Willing to work in CST business hours) Duration: 6+ Months Tele or Skype Client - Nokia Must be U.S. citizen or U.S. permanent resident (Green Card ...
VitalSuite Support Engineer Location: Remote work( Willing to work in CST business hours) Duration: 6+ Months Tele or Skype Client - Nokia Must be U.S. citizen or U.S. permanent resident (Green Card ...
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Remote opportunity * 5-8 years of relevant experience working in a TAC environment. Past experience working as a Technical Account Manager (TAM)/Hi-Touch Support/CFTS Engineer or similar Technical ...
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Weekend Technical Support Engineer Remote information
What is the difference between Weekend Technical Support Engineer Remote vs Weekend Customer Support Specialist Remote?
| Aspect | Weekend Technical Support Engineer Remote | Weekend Customer Support Specialist Remote |
|---|---|---|
| Required Credentials | Technical certifications (e.g., CompTIA, Cisco), technical knowledge | Customer service skills, basic technical understanding |
| Work Environment | Technical troubleshooting, remote support tools | Customer interaction, issue resolution via chat or phone |
| Employer & Industry Usage | IT companies, tech support providers | Retail, telecom, service industries |
| Common Search & Comparison Intent | Technical skills, remote troubleshooting | Customer service, communication skills |
The Weekend Technical Support Engineer Remote focuses on technical troubleshooting and resolving complex issues, requiring technical certifications. In contrast, the Weekend Customer Support Specialist Remote emphasizes customer communication and issue resolution, often with less technical certification. Both roles are remote and weekend-based but serve different customer needs within their industries.

Contractor
Posted 20 days ago
Job description
ITConnectUS provides wide range of Consulting| Web Design| Application Development| IT Staffing. We believe in the principle of delivering the highest quality products at the best price..
Job Title: VitalSuite Support Engineer
Location: Remote work( Willing to work in CST business hours)
Duration: 6+ Months
Tele or Skype
Client - Nokia
Must be U.S. citizen or U.S. permanent resident (Green Card Holder)
At least 2-3 years of experience working with Nokia VitalSuite platform
At least 2-3 years of integration/deployment experience of software solutions (preferable VitalSuite)
At least 2-3 years of experience supporting software solutions (preferably VitalSuite)
Experience working with Microsoft Active Directory and Microsoft DNS
Experience with Disaster recovery solutions and architecture including node level backup and restore (Vitalsuite preferably)
Understanding of DNS/DHCP/ENUM
Understanding of IPv4, IPv6 concepts
Basis understanding of Web development with XML
Networking knowledge with TCP/IP,
Database Management experience of at least 2-3 years with MSSQL
At least 2-3 years of experience with various operating system such as Linux, Solaris, and Windows.
Thanks and Regards,
Happy Singh
847 258 9595 Ext:- 408
happy.singh(@)itconnectus.com