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Weekend Service Desk Jobs in Virginia (NOW HIRING)

Vamonos IT LLC

Service Desk Technician

Arlington, VA · On-site

$24 - $28.80/hr

Service Desk Technician Location: On-Site Arlington, VA Employment Type: Full-Time Vamonos IT, is seeking an experienced Service Desk Technician to join our team supporting the Department of Homeland ...

Vamonos IT

Service Desk Technician

Arlington, VA · On-site

$24 - $28.80/hr

Service Desk Technician Location: On-Site Arlington, VA Employment Type: Full-Time Vamonos IT, is seeking an experienced Service Desk Technician to join our team supporting the Department of Homeland ...

AMERICAN SYSTEMS

Service Desk Technician

Arlington, VA · On-site

$50K - $70K/yr

Responsibilities As a Service Desk Technician, you will have the opportunity to do the following: * Provide first-level contact and problem resolution for all users with assigned software application ...

ETalent

Service Desk Specialist II

Vienna, VA · On-site

Service Desk Specialist II Location: Vienna, VA Fulltime Shift: M-F 6:00am-2:30pm Clearance: Active ... Escalate issues to leadership as needed including after hours and weekend sending emails and ...

MKS2 Technologies

Service Desk Analyst

Arlington, VA · On-site

$30 - $35/hr

Service Desk Analyst Location: On-site in Arlington, VA. Clearance: DoD Secret Pay Rate: $30-$35/hr Skills: * High school diploma or equivalent. * At start date, must possess an IAT level II ...

ETalent

Service Desk Specialist II

Vienna, VA · On-site

Service Desk Specialist II Location: Vienna, VA Fulltime Shift: M-F 6:00am-2:30pm Clearance: Active ... weekend sending emails and calling on call support. • Support on-site shift operations 24/7/365 ...

Everfox

Senior Manager, Service Desk

Herndon, VA

The Senior Manager, Service Desk provides strategic and operational leadership for Everfox's IT Service Desk, ensuring secure, reliable, and customerfocused IT support across the enterprise. This ...

MetroStar

Service Desk Technician (6757)

Rosslyn, VA

$50K - $60K/yr

As a Service Desk Technician, you'll provide onsite 24x7x365 ITIL-based Service Desk focused on mission-critical incidents at Post and VIPs. You'll also monitor service desk queues and assign tickets ...

kgs

2nd Shift Service Desk

Vienna, VA

2nd Shift Service Desk Kadiak LLC, a Koniag Government Services company, is seeking an experienced Service Desk Representative with a Top-Secret Clearance to support Kadiak and our government ...

Koniag, Inc.

2nd Shift Service Desk

Vienna, VA · On-site

$27 - $35/hr

2nd Shift Service Desk Kadiak LLC, a Koniag Government Services company, is seeking an experienced Service Desk Representative with a Top-Secret Clearance to support Kadiak and our government ...

Select For Hire

Sr. Service Desk Analyst

Richmond, VA

$20 - $27.50/hr

\n \n \n A leading Richmond based tech services organization is looking for a Sr . Service Desk Analyst to manage the delivery of technical issue resolution and infrastructure support within an ...

kgs

2nd Shift Service Desk

Vienna, VA · On-site

2nd Shift Service Desk Kadiak LLC, a Koniag Government Services company, is seeking an experienced Service Desk Representative with a Top-Secret Clearance to support Kadiak and our government ...

Koniag

2nd Shift Service Desk

Vienna, VA · On-site

2nd Shift Service Desk Kadiak LLC, a Koniag Government Services company, is seeking an experienced Service Desk Representative with a Top-Secret Clearance to support Kadiak and our government ...

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All JobsService Desk JobsWeekend Service Desk JobsWeekend Service Desk Jobs in Virginia

Weekend Service Desk information

See Virginia salary details

$8

$20

$37

How much do weekend service desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for weekend service desk in Virginia is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $23.61 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Virginia? The most popular types of Service Desk jobs in Virginia are:
What are popular job titles related to Weekend Service Desk jobs in Virginia? For Weekend Service Desk jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Weekend Service Desk jobs in Virginia look for? The top searched job categories for Weekend Service Desk jobs in Virginia are:
What cities in Virginia are hiring for Weekend Service Desk jobs? Cities in Virginia with the most Weekend Service Desk job openings:
Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,800 per year, or $20.1 per hour.

Service Desk Technician

Vamonos IT LLC

Arlington, VA • On-site

$24 - $28.80/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Job Title:
Service Desk Technician
Location:
On-Site Arlington, VA
Employment Type:
Full-Time
Vamonos IT, is seeking an experienced Service Desk Technician to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations Center (TOC) in Arlington, Virginia. This role is largely responsible for providing operational support services to the CISA organization end users. We are looking to fill a need to have a highly competent and highly motivated individual in this role.
Responsibilities
  • Provide remote computer support.
  • Owning, tracking and resolving Information Technology (IT) incidents and requests.
  • Fulfilling requests and resolving incidents on a daily basis to ensure service-related issues are identified and resolved within established Service Level Objectives (SLO's).
  • Create, document, and maintain support tickets in the ticketing system, ensuring accuracy in details, classification, and status.
  • Responding to alerts and escalations and working with both end user and IT support groups to develop strategic solutions to recurring problems.
  • Providing Tier I basic troubleshooting support.
  • Providing knowledgeable support for IT incidents by utilizing the Tier 1 Knowledge Base, Standard Operating Procedures (SOP's), the Information Technology Infrastructure Library (ITIL), and Subject Matter Experts (SME) along with troubleshooting techniques to provide the appropriate actions.
  • Placing/Tracking trouble tickets to other CISA support groups.
  • Creating, modifying, or deactivating user accounts.
  • Developing and maintaining operational & knowledge management documentation in the Service Desk Tier 1 document management system.
  • Responding to all assigned calls and messages in order of priority and severity.
  • Serve as the contact for users via phone or email for all IT-related inquiries and incidents.
  • Identify and escalate more complex or unresolved issues to the appropriate Tier 2 or Tier 3 support teams, providing them with all necessary information.
  • Provide a high level of customer service, maintaining a professional and courteous attitude to ensure user satisfaction and a positive perception of the IT department.

Qualifications
  • Must possess or be able to complete Department of Homeland Security Public Trust Investigation (Tier 1).
  • High School Diploma with a minimum of 1 year of relevant experience.
  • Possess excellent verbal and written communication skills.
  • A proven track record of providing exceptional customer service.

About Vamonos IT
Our experienced team of technical Subject Matter Experts and Professional Project Managers deliver solutions to the toughest challenges in enterprise cloud computing and infrastructure management within the Homeland Security and Federal civilian landscape.
Our Mission is to set the bar in service delivery excellence, providing professional services our customers cannot help but notice.
Our core values of Exceptional Service, Accountability, Continual Improvement, and Opportunity for Growth drive our customers' success and include an inward focus on our team and interactions with each other.
From our customer-facing teams to internal operations, we want to conduct business in a way all employees can proudly and confidently represent Vamonos IT.
Our benefits include:
  • Health, Dental, and Vision insurance options
  • Simple IRA with matching
  • Robust Paid Vacation Policy
  • Continuing Education Assistance
  • Short Term Disability
  • Company provided life insurance

Veterans are encouraged to apply

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