ZipRecruiter

Log In

1

Weekend Service Desk Jobs in Florida (NOW HIRING)

Pivotal Solutions

Service Desk Analyst

Miami, FL · On-site

$19.50 - $26.75/hr

Qualifications * 1+ years of service desk/support experience * Candidate must possess superior customer service skills. * Possess excellent written and verbal communication skills. * Demonstrate good ...

Occam Solutions

Sr Service Desk Technician

Tampa, FL · On-site

$60K/yr

Will be required to work rotating shift schedules to include nights, weekends, and holidays. Salary: $60,000 yearly. Specific Responsibilities: Senior Service Desk Technicians (SSDTs) must be able to ...

Paul Mitchell

Service Desk Leader

Jacksonville, FL · On-site

Service Desk Leader - Join Our Team! We are seeking a motivated and service-driven Service Desk ... Daytime, evening, or weekend hours based on the school's program schedule * Occasional mandatory ...

Paul Mitchell Schools

Service Desk Leader

Jacksonville, FL · On-site

$16 - $17.50/hr

Service Desk Leader - Join Our Team! We are seeking a motivated and service-driven Service Desk ... Daytime, evening, or weekend hours based on the school's program schedule * Occasional mandatory ...

Floor & Décor

Service Desk Technician

Orlando, FL · On-site

Experience with enterprise service desk and ITSM platforms such as ServiceNow and Jira, including ... Availability to work a flexible schedule, including days, evenings, and weekends, based on business ...

Msmc

Service Desk Associate II

Miami Beach, FL · On-site

Summary: The Service Desk Associate II provides advanced technical support to end users by ... Weekend overnight schedule: Saturday, Sunday: 6:30pm-6:30am and Thursday, Friday: 8am-4 ...

Morgan & Morgan, P.A.

IT Service Desk Agent

Tampa, FL · On-site

$16 - $20.50/hr

Job Title: IT Service Desk Agent Location: Tampa, FL Job Type: Full-time Summary We are seeking a ... Willingness to work flexible hours, including weekends and holidays Preferred Qualifications

GDIT

Service Desk Technician

Mary Esther, FL · On-site

Location Onsite - Mary Esther, FL Responsibilities As a Service Desk Technician, you will be the firstline responder for service requests, incidents, and user-reported issues. You will ensure timely ...

Space Coast Credit Union

Service Desk Admin I

Hollywood, FL · On-site

$46K - $48K/yr

Service Desk Admin I At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we've been committed to delivering financial services founded on integrity and a ...

Space Coast Credit Union

Service Desk Admin I

Melbourne, FL · On-site

$46K - $48K/yr

Service Desk Admin I At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we've been committed to delivering financial services founded on integrity and a ...

Planet Fitness

Service Desk Overnight

Coconut Creek, FL · On-site

$14 - $15/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Ntiva

Service Desk Technician I

Tampa, FL · On-site

... that includes weekends. What you will be doing * Responsible for creating, tracking, and ... Perform other tasks and duties as assigned by Service Desk Manager. You'll be successful in this ...

previous pagenext page

Showing results 21-40

All JobsService Desk JobsWeekend Service Desk JobsWeekend Service Desk Jobs in Florida

Weekend Service Desk information

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Florida? The most popular types of Service Desk jobs in Florida are:
What are popular job titles related to Weekend Service Desk jobs in Florida? For Weekend Service Desk jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Weekend Service Desk jobs in Florida look for? The top searched job categories for Weekend Service Desk jobs in Florida are:
What cities in Florida are hiring for Weekend Service Desk jobs? Cities in Florida with the most Weekend Service Desk job openings:
Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Service Desk Analyst

Pivotal Solutions

Miami, FL • On-site

$19.50 - $26.75/hr

Full-time

Re-posted 13 days ago

Job description


Qualifications
  • 1+ years of service desk/support experience
  • Candidate must possess superior customer service skills.
  • Possess excellent written and verbal communication skills.
  • Demonstrate good judgment and strong attention to detail.
  • Respond to customer's service requests received via phone or E-mail.
  • Document and log all support requests received by the Service Desk.
  • Ability to problem solve and or escalate support requests.
  • Research questions using available information resources.
  • Utilize remote control utilities to provide remote technical support.
  • Provide end user with updates on inquires not immediately resolved.
  • Follow-up with end users to ensure problem resolution and customer satisfaction.
  • Candidate must have experience working with the functions and features of Microsoft Operating Systems and Office products.
  • Willing to work shifts to accommodate coverage needs.

Preferred Skills
  • Service Desk experience required.
  • Experience in providing high-level customer service.
  • Knowledge of Track It System.
  • Ability to work in a team environment.
  • Basic knowledge of network administration.

Apply