ZipRecruiter

Log In

1

Weekend Helpdesk Jobs in Virginia (NOW HIRING)

Agile Defense

Helpdesk Analyst

Quantico, VA

$21.75 - $29.75/hr

Helpdesk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, or Security+ CE) The Help Desk Analyst provides ...

Agile Defense

Helpdesk Analyst

Quantico, VA · On-site

$21.75 - $29.75/hr

Helpdesk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, or Security+ CE) The Help Desk Analyst provides ...

22nd Century

HelpDesk Analyst

Sterling, VA

$20.25 - $27.75/hr

Operations and Maintenance helpdesk Analyst 307120 Duration: 13 Weeks Contract to hire Start Date : 04/21/2017 Location : Sterling, VA, United States Description : Active clearance required : CBP BI ...

22nd Century

HelpDesk Analyst

Sterling, VA · On-site

$20.25 - $27.75/hr

Operations and Maintenance helpdesk Analyst 307120 Duration: 13 Weeks Contract to hire Start Date : 04/21/2017 Location : Sterling, VA, United States Description : Active clearance required : CBP BI ...

Agile Defense

Helpdesk Analyst

Quantico, VA · On-site

$22 - $30.25/hr

The Helpdesk Analyst role involves providing support for both internal and external customers, managing incidents and service requests, and collaborating with IT teams to resolve technical issues.

Agile Defense

Helpdesk Specialist

Quantico, VA · On-site

Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA Clearance Level: Top Secret Required Certification(s): Compliant with DoD 8570.01-M IAT level II - CCNA ...

Agile Defense

Helpdesk Specialist

Quantico, VA · On-site

Helpdesk Support III Job Title for Careers Page: Helpdesk Specialist Location: Quantico, VA Clearance Level: Top Secret Required Certification(s): Compliant with DoD 8570.01-M IAT level II - CCNA ...

MCH Consulting Services LLC

Helpdesk Technician

Suffolk, VA

$19 - $25.75/hr

Duties (responsible for Hardware, Software, and Functional Application list) consists of managing and operating 2 Local Area Network MS Window 2008 servers and 1 VLAN MS Windows 2012 server, 10Base-T ...

MCH Consulting Services LLC

Helpdesk Technician

Suffolk, VA

$17.75 - $24/hr

Duties (responsible for Hardware, Software, and Functional Application list) consists of managing and operating 2 Local Area Network MS Window 2008 servers and 1 VLAN MS Windows 2012 server, 10Base-T ...

RavenTek

Helpdesk Support Specialist II

Norfolk, VA · On-site

Helpdesk Support Specialist II Department: Operations - Services Reports To: RavenTek Program ... weekends included) Hours: Full Time 30+ per week (varies per week) FLSA Status: Hourly, Nonexempt ...

CommIT Enterprises, Inc

Helpdesk Analyst II

Quantico, VA · On-site

$22 - $30.25/hr

Overview CommIT Enterprises, Inc. is seeking a Helpdesk Analyst II to provide support to both internal and external customers, addressing issues related to computer systems, software, and hardware.

CyberSheath

Helpdesk Technician II

Reston, VA · Remote

$83/hr

The Helpdesk Technician Level II provides day to day support for the implementation, troubleshooting, and maintenance of client IT systems, managing client IT system infrastructure and any process ...

CommIT Enterprises, Inc

Helpdesk Analyst II

Quantico, VA

$22 - $30.25/hr

CommIT Enterprises, Inc. is seeking a Helpdesk Analyst II to provide support to both internal and external customers, addressing issues related to computer systems, software, and hardware. This role ...

next page

Showing results 1-20

All JobsWeekend Helpdesk JobsWeekend Helpdesk Jobs in Virginia

Weekend Helpdesk information

See Virginia salary details

$12

$22

$33

How much do weekend helpdesk jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for weekend helpdesk in Virginia is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.72 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Virginia? The most popular types of Helpdesk jobs in Virginia are:
What are popular job titles related to Weekend Helpdesk jobs in Virginia? For Weekend Helpdesk jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Weekend Helpdesk jobs in Virginia look for? The top searched job categories for Weekend Helpdesk jobs in Virginia are:
What cities in Virginia are hiring for Weekend Helpdesk jobs? Cities in Virginia with the most Weekend Helpdesk job openings:
Weekend Helpdesk jobs near you
Junior Helpdesk Specialist

Junior Helpdesk Specialist

Chenega Agile Real-Time Solutions

Springfield, VA • On-site

Full-time

Posted 14 days ago

Job description

Overview
Junior Helpdesk Specialist
Springfield, VA
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
The Junior Helpdesk Specialist provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA.
Responsibilities
  • Assist in providing technical assistance and support related to computer systems, hardware, or software.
  • Assist in responding to queries, run diagnostic programs, isolate problems, and determine and implement solutions.
  • Respond to email or chat messages for customers seeking help.
  • Walk customers through problem-solving process.
  • Run diagnostic programs to resolve problems.
  • Follow up with customers to ensure issue(s) were resolved.
  • Gain feedback from customers about system usage.
  • Run reports to determine malfunctions that continue to occur.
  • Create a ticket in the approved incident management system for all support calls received or route user support calls to appropriate IT Help Desk.
  • Utilize Attempt First Call Resolution (FCR) for all requests received.
  • Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution.
  • Other duties as assigned.

Qualifications
  • Bachelor's Degree OR
    • Associates Degree OR
    • High School Diploma and 1+ years of Information Technology experience OR
  • 3+ years of Military experience OR
    • 1+ years of experience in a government agency work environment
  • Relevant experience with the following:
    • Operational experience with ServiceNow
    • Experience within the Intelligence Community
  • Ability to obtain DoD 8140 (formerly 8570.01-M) IAT Level I: A+ CE, CCNA-Security, CND, Network+ CE, SSCP, within 6 months of hire
  • TS/SCI clearance required

Preferred Qualifications:
  • Active DoD 8140 (formerly 8570.01-M) IAT Level I
  • Exhibit excellent customer service, organizational, and time management skills

Knowledge, Skills and Abilities:
  • Ability to obtain CI Poly Clearance
  • Ability to work nights/weekends/holidays as needed
  • Ability to work independently and yet be effective within a team setting
  • Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
  • Excellent skills in Microsoft Word, Excel, and other Office applications
  • Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.
  • Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
  • Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

How you'll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS's culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega's impact on the world.
Chenega MIOS News- https://chenegamios.com/news/
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm
LinkedIn - https://www.linkedin.com/company/1472684/
Facebook - https://www.facebook.com/chenegamios/
#Chenega Agile Real Time Solutions, LLC

Apply