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Weekend Helpdesk Jobs in Ohio (NOW HIRING)

Helpdesk Analyst

Englewood, OH

$18.75 - $25.50/hr

Company Description Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a ...

Company Description We(US IT Solution) are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and ...

Helpdesk Analyst

Brooklyn, OH · On-site

$19.25 - $26.25/hr

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar ...

Helpdesk Support

Columbus, OH

$19.25 - $26/hr

Company Description US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ...

Helpdesk Technician- PMG

Millersburg, OH · On-site

$16.75 - $22.50/hr

The Help Desk Technician is responsible for setting up and removing PMG user accounts, email accounts, and resetting passwords. The Help Desk Technician will troubleshoot basic issues regarding ...

A Desktop Analyst I-Helpdesk job in Cincinnati, OH is currently available at Belcan. This is a full-time direct position with benefits. In this role, you will apply your skills by providing technical ...

NOW HIRING part time closers and weekend help at our North Olmsted Walmart location. As part of the Subway ® Team, you as a Sandwich Artist ® will focus on four main things: * Providing an ...

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

Monday - Friday with occasional weekend help * No Touch Freight BENEFITS * Medical, Dental, Vision and Hearing * Blue Cross Blue Shield Plan starting at $15.00 / Week with Company Contribution to HSA.

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Weekend Helpdesk information

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Ohio? The most popular types of Helpdesk jobs in Ohio are:
What job categories do people searching Weekend Helpdesk jobs in Ohio look for? The top searched job categories for Weekend Helpdesk jobs in Ohio are:
What cities in Ohio are hiring for Weekend Helpdesk jobs? Cities in Ohio with the most Weekend Helpdesk job openings:
Infographic showing various Weekend Helpdesk job openings in Ohio as of July 2026, with employment types broken down into 87% Full Time, 2% Part Time, and 11% Contract. Highlights an 98% In-person, and 2% Remote job distribution.
Helpdesk Analyst

$18.75 - $25.50/hr

Full-time

Re-posted 13 days ago


Job description

Company Description

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.

Job Description

Type: Fulltime

Primary Responsibilities:

l Analyses Problems to identify problem area and provide correction action , recommending solutions to patient account related issues.

Minimum Requirement:

l Experience with Microsoft Office applications.

l Exceptional soft skills and troubleshooting skills required.

l Experience with problem solving in support oriented environment.

Note: We are Looking for Bi-Lingual Consultants with Proficiency in English and Spanish.

Additional Information

All your information will be kept confidential according to EEO guidelines.


Ask IT Consulting logo

About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

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