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Weekend Help Desk Jobs in Tennessee (NOW HIRING)

ALO

Warehouse Help Desk Associate

Memphis, TN · On-site

$18 - $24.25/hr

They are seeking a reliable Warehouse Help Desk Associate (Tier 2) to provide onsite IT support for warehouse operations, handling escalated technical issues and ensuring smooth technology operations ...

Tri Star Energy

IT Help Desk Technician

Nashville, TN · On-site

The IT Help Desk Technician is responsible for providing great customer service and timely response levels of IT help desk support for all retail locations and the corporate office. Serves as a ...

Tri Star Energy

IT Help Desk Technician

Nashville, TN · On-site

The IT Help Desk Technician is responsible for providing great customer service and timely response levels of IT help desk support for all retail locations and the corporate office. Serves as a ...

STI

IT Help Desk Technician

Nashville, TN · On-site

As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first ...

First Horizon Bank

IT Help Desk Tech

Maryville, TN

Monday- Friday, 9am-5pm The Level 1 Help Desk Technician is responsible for providing technical support for First Horizon Bank employees who rely on technology to be the best at serving our customers.

New

First Horizon Bank

IT Help Desk Tech

Maryville, TN

Monday- Friday, 9am-5pm The Level 1 Help Desk Technician is responsible for providing technical support for First Horizon Bank employees who rely on technology to be the best at serving our customers.

New

iSpace, Inc

Help Desk Engineer Tier 2

Nashville, TN · On-site

Title: Tier 2 Service Desk Engineer Location: Nashville, TN Type: 06 - 12 plus months contract ... You will assist your customers in helping them protect our data, and you'll educate your customers ...

Fourteen Foods

IT Help Desk Analyst

Franklin, TN · On-site

Essential Functions: IT Helpdesk Representative (90%): * Provides Level 1 basic IT assistance in resolving IT issues and documents the issue in the service desk ticket. * Effectively identifies ...

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Weekend Help Desk information

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$11

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$31

How much do weekend help desk jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for weekend help desk in Tennessee is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.32 per hour, depending on experience, location, and employer.

What are Weekend Help Desk jobs?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a Weekend Help Desk professional, and why are they important?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the typical challenges faced by a Weekend Help Desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What are the most commonly searched types of Help Desk jobs in Tennessee? The most popular types of Help Desk jobs in Tennessee are:
What are popular job titles related to Weekend Help Desk jobs in Tennessee? For Weekend Help Desk jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Tennessee look for? The top searched job categories for Weekend Help Desk jobs in Tennessee are:
What cities in Tennessee are hiring for Weekend Help Desk jobs? Cities in Tennessee with the most Weekend Help Desk job openings:
Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Tennessee as of July 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,499 per year, or $20.9 per hour.
Warehouse Help Desk Associate

Warehouse Help Desk Associate

ALO

Memphis, TN • On-site

$18 - $24.25/hr

Full-time

Posted 24 days ago

Job description

Job Summary:
ALO is a company focused on mindful movement and enhancing lives through yoga practices. They are seeking a reliable Warehouse Help Desk Associate (Tier 2) to provide onsite IT support for warehouse operations, handling escalated technical issues and ensuring smooth technology operations within the warehouse environment.
Responsibilities:
• Provide Tier 1-2 IT support for warehouse operations, including hardware, software, and network issues
• Support and troubleshoot Zebra label printers and Zebra handheld mobile computers
• Provide technical support for Windows and Mac devices used in the warehouse
• Respond to and manage service requests via the company’s ticketing system (Freshservice or similar)
• Utilize remote support tools to assist users both onsite and at remote warehouse locations
• Perform hardware installations, configurations, and upgrades
• Diagnose and resolve escalated printer, handheld, network, and software issues
• Collaborate closely with other IT teams, including WMS (Warehouse Management Systems), Network, and Corporate IT teams, to resolve cross-functional issues and support large-scale projects
• Document solutions and contribute to a shared knowledge base
• Provide remote support to other warehouse sites as needed
• Lift up to 50+ pounds occasionally and perform duties that require walking long distances across large warehouse floors
• Maintain a safe and organized workspace and follow all company policies and procedures
• Participate in IT projects and deployments as assigned
• Communicate clearly and professionally with warehouse staff, management, and IT team members across different locations
• Build strong working relationships with cross-functional IT teams, including WMS, Network, Security, and Corporate Support
• Effectively escalate issues and coordinate solutions across multiple technical teams
• Provide training or guidance to Tier 1 team members and warehouse users when needed
• Participate in regular team meetings and contribute to continuous improvement efforts
Qualifications:
Required:
• A+ Certification or proven experience in a Tier 2 support role
• Minimum of 2 years of professional experience providing hands-on technical support in a warehouse environment
• Strong experience with Zebra printers and Zebra handheld mobile computers
• Experience with Windows and Mac support
• Familiarity with ticketing systems (such as Freshservice, ServiceNow, or Jira)
• Proficient in using remote support tools (such as Datto, SDM)
• Experience with Azure administration
• Experience with Active Directory administration
• Experience with Jamf for Mac device management
• Experience with WMS (Warehouse Management Systems)
• Experience with Exchange 365 administration
• Experience supporting Zoom and Microsoft Teams
• Ability to lift 50+ pounds and walk long distances as needed
• Excellent problem-solving and customer service skills
• Strong communication and teamwork abilities
• Ability to work independently and manage time effectively
Preferred:
• Experience with network troubleshooting (wired and wireless in warehouse environments)
• Familiarity with mobile device management (MDM) tools
• Experience supporting warehouse management systems (WMS)
• Exposure to enterprise-level IT tools and automation
Company:
We are ALO. Founded in 2007, the company is headquartered in Los Angeles, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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