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Help Desk Internship Jobs in Tennessee (NOW HIRING)

Ntara

IT & Security Support Specialist

Johnson City, TN · On-site

General Experience: * 0-2 years of experience in a help desk, technical support, or IT internship setting. * Comfortable learning new tools quickly and working through unfamiliar technical problems ...

Ntara

IT & Security Support Specialist

Johnson City, TN · On-site

General Experience: * 0-2 years of experience in a help desk, technical support, or IT internship setting. * Comfortable learning new tools quickly and working through unfamiliar technical problems ...

UHY International Ltd.

2027 TRC Fall Internship

Nashville, TN · On-site

$14.50 - $19.25/hr

... Intern, you will focus on helping clients understand and mitigate their technology and ... Prolonged periods of sitting at a desk and performing work in front of a computer screen for long ...

Church

Communications Intern

Nashville, TN · On-site

$14.50 - $19.25/hr

This internship offers hands-on experience in supporting the day-to-day church communications team ... helping schedule meetings, and serving at Reception Desk when needed * Support Missions Director ...

ModWash

Marketing Specialist (70568)

Chattanooga, TN · On-site

Internship or project experience in marketing or communications is a plus Position Requirements ... Help manage online presence including website updates, online listings, and local event promotion

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Help Desk Internship information

See Tennessee salary details

$9

$18

$30

How much do help desk internship jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for help desk internship in Tennessee is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.96 per hour, depending on experience, location, and employer.

What is a help desk internship?

A Help Desk Internship is an entry-level position where interns assist with technical support tasks, helping users resolve hardware, software, and network issues. Interns typically work alongside experienced IT professionals to learn troubleshooting techniques and gain hands-on experience in customer service and technical problem-solving. This role is ideal for students or recent graduates looking to build foundational IT skills and explore a potential career in information technology.

What are the key skills and qualifications needed to thrive as a help desk intern?

To thrive as a Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting, and customer service, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and productivity software like Microsoft Office is commonly required. Strong communication skills, patience, and a willingness to learn help you stand out in this position. These skills ensure efficient technical support, positive user experiences, and successful contribution to IT teams.

What are some typical challenges faced during a help desk internship, and how can interns effectively overcome them?

Help Desk interns often encounter challenges such as managing a high volume of support requests, troubleshooting unfamiliar technical issues, and communicating solutions to users with varying technical backgrounds. To overcome these hurdles, interns should prioritize tasks, actively seek guidance from experienced team members, and leverage available documentation and knowledge bases. Building strong communication skills and maintaining a positive, patient attitude can also help interns provide excellent customer service while gaining confidence in their technical abilities.

What is the difference between Help Desk Internship vs Help Desk Technician?

AspectHelp Desk InternshipHelp Desk Technician
Required CredentialsTypically pursuing or recently completed a related degree; no formal certification requiredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentEntry-level, training-focused, often in a corporate or IT support settingFull-time, operational support role in IT departments or service desks
Employer & Industry UsageInternships offered by companies for training; used as a stepping stoneStandard role in IT support across various industries

In summary, a Help Desk Internship is an entry-level, training-focused position for students or recent graduates, while a Help Desk Technician is a full-time role requiring more experience and certifications. Internships serve as a learning opportunity, whereas technicians provide ongoing technical support.

What are the most commonly searched types of Help Desk jobs in Tennessee?

The most popular types of Help Desk jobs in Tennessee are:

What are popular job titles related to Help Desk Internship jobs in Tennessee?

For Help Desk Internship jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Help Desk Internship jobs in Tennessee look for?

The top searched job categories for Help Desk Internship jobs in Tennessee are:

What cities in Tennessee are hiring for Help Desk Internship jobs?

Cities in Tennessee with the most Help Desk Internship job openings:

Help Desk Internship jobs near you
Infographic showing various Help Desk Internship job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,351 per year, or $18.9 per hour.

IT Help Desk Internship - TEMPORARY

Appalachian Electric Cooperative

New Market, TN • On-site

Temporary, Internship

Posted 2 days ago

New

Job description

IT Help Desk Internship

Are you interested in gaining hands-on experience in information technology, troubleshooting, and customer support within a professional environment? Appalachian Electric Cooperative (AEC) is looking for a detail-oriented and motivated student or recent graduate ready to gain real-world IT experience while supporting our internal technology operations.

If you're pursuing a degree in Information Technology or a related field and want practical, resume-building experience, this opportunity is for you.

Position Overview:

  • Internship Duration: September 2026 through December 2026
  • Location:Appalachian Electric Cooperative (AEC), New Market, TN
  • Department:Information Technology
  • Reports To:IT Helpdesk Supervisor

The IT Help Desk Intern provides first-level technical support to end users,assistingwith hardware, software, and network-related issues. This role is designed to give hands-on experience in troubleshooting, customer service, and IT operations in a professional workplace setting.

WhoWe'reLooking For:

We'relooking for undergraduate or graduate students who are currently pursuing (or have recently completed) a degree or certification in:

  • Information Technology
  • Computer Science
  • Information Systems
  • Or a related field

Key Responsibilities:

As an IT Help Desk Intern, you will support the IT team by assisting with day-to-day technology needs across the cooperative.

  • Respond to helpdesk tickets, emails, and phone calls ina timelyand professional manner
  • Provide basic troubleshooting support for:

o Computers (Windows/Mac)

o Printers and peripherals

o Software applications

o Network connectivity issues

  • Install, configure, and update software and hardware
  • Assistwith user account setup, password resets, and access permissions
  • Document issues, solutions, and processes in the helpdesk system
  • Escalate complex technical issues to the IT Helpdesk Supervisor as needed
  • Support IT projects such as system upgrades, equipment deployment, and audits
  • Maintain inventory of IT equipment andassistwith asset tracking
  • Follow company IT policies and security procedures

Benefits to You:

This paid internship provides meaningful, hands-on experience and professional development opportunities, including:

  • Real-world IT support experience
  • Development of troubleshooting and diagnostic skills
  • Exposure to enterprise IT tools and systems
  • Improved professional communication and customer service skills

Why Choose AEC?

Commitment to Our Community:At AEC, we're driven by a deep commitment to serve our community. Our employees take pride in contributing to the improvement of our service area. It's not just a job; it's a mission. In fact, our tagline is "Power What Matters Most," because we believe in powering the most important moments in the lives of the members we serve.

Family-Like Atmosphere:AEC isn't just a workplace; it's a place where you'll build meaningful connections. We foster a family-like atmosphere where employees support and care for each other.

Not-for-Profit Mission:As a not-for-profit organization, we prioritize people over profits. Join us in our quest to provide safe, reliable and affordable electricity to our communities.

All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status.

AEC is a Tennessee Drug Free Workplace

Apply