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Weekend Help Desk Jobs in Tennessee (NOW HIRING)

iSpace, Inc

Help Desk Engineer Tier 2

Nashville, TN · On-site

Title: Tier 2 Service Desk Engineer Location: Nashville, TN Type: 06 - 12 plus months contract ... You will assist your customers in helping them protect our data, and you'll educate your customers ...

InstantServe LLC

Service Desk Personnel

Nashville, TN · On-site

$19.25 - $26/hr

Job Title: IT Help Desk / Desktop Support Technician Location: Tennessee (Onsite) Duration: Long-Term Contract Employment Type: W2 / Contract Job Summary We are seeking an experienced IT Help Desk ...

Prospect Infosys Inc

Tier 1 Helpdesk

Nashville, TN · On-site

$15 - $17/hr

Learn and follow Help Desk procedures, security requirements, and established processes. * Take part in training, knowledge sharing, and efforts to improve how the Help Desk works. * Support your ...

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TEKsystems

Helpdesk Support Technician

Powell, TN

$20 - $25/hr

Skills Help desk support, Help desk, Support, Troubleshooting, Service desk, Active directory, Technical support, Ticketing system, Office 365 Top Skills Details Help desk support,Help desk,Support ...

TEKsystems

Helpdesk Support Technician

Powell, TN · On-site

$20 - $25/hr

Skills Help desk support, Help desk, Support, Troubleshooting, Service desk, Active directory, Technical support, Ticketing system, Office 365 Top Skills Details Help desk support,Help desk,Support ...

TEKsystems

Helpdesk Support Technician

Powell, TN · On-site

$20 - $25/hr

Skills Help desk support, Help desk, Support, Troubleshooting, Service desk, Active directory, Technical support, Ticketing system, Office 365 Top Skills Details Help desk support,Help desk,Support ...

TEKsystems

Helpdesk Support Technician

Powell, TN · On-site

$20 - $25/hr

Skills Help desk support, Help desk, Support, Troubleshooting, Service desk, Active directory, Technical support, Ticketing system, Office 365 Top Skills Details Help desk support,Help desk,Support ...

TEKsystems

Helpdesk Support Technician

Powell, TN · On-site

$20 - $25/hr

About the Role We are seeking a customer-focused Help Desk Support Technician to join our IT team. In this role, you will provide technical support to employees both onsite and remotely, ensuring ...

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All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Tennessee

Weekend Help Desk information

See Tennessee salary details

$11

$20

$31

How much do weekend help desk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for weekend help desk in Tennessee is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.32 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the most commonly searched types of Help Desk jobs in Tennessee?

The most popular types of Help Desk jobs in Tennessee are:

What are popular job titles related to Weekend Help Desk jobs in Tennessee?

For Weekend Help Desk jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Weekend Help Desk jobs in Tennessee look for?

The top searched job categories for Weekend Help Desk jobs in Tennessee are:

Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $43,499 per year, or $20.9 per hour.

Help Desk Engineer Tier 2

Nashville, TN • On-site

iSpace, Inc
See more jobs at iSpace, Incexternal

Other

Re-posted 15 days ago

Job description

JOB DETAILS:

Title: Tier 2 Service Desk Engineer

Location: Nashville, TN

Type: 06 - 12 plus months contract (extendable)

Job Description:

We are seeking a creative, energetic individual with technical skills and experience, who communicates well, and loves being customer focused. Looking for engineers who bring fresh ideas from all areas and backgrounds, but above all a Service Desk engineer should enjoy working patiently and positively with people of varying technical capabilities.
What You ll Do:

We will expect you to provide technical support to customers through all touchpoints, whether they are contacted by phone, via chat, or email including walk-ins and chance encounters in the hallway.
As a Tier 2 Engineer, you are expected to bring your experience, professional presence to working in person -- "deskside -- with our agents and executives, and their staff, to provide support and resolve issues.

  • You'll troubleshoot and resolve issues with our standard laptops and desktops, as well as mobile devices such as smartphones and tablets. You'll need to know the software running on those devices as well. Some of that software is commercial, such as the Microsoft 365 suite, and some of it is custom-built.
  • Tier 2 Engineers typically look beyond simply resolving support issues, going further to Client patterns and ultimately suggest approaches or process changes to the Tech team that will improve the experience for our customers. In addition, we'll ask you to provide training to our customers to enable them to get the most out of their software.
  • You will work directly with our product management and product development teams, providing feedback and insight into how our customers use software to do their work, and ensuring that supportability and insight into customer needs are baked into our product plans. We need your insight and ideas into how to improve the entire experience of working with us.
  • You will assist your customers in helping them protect our data, and you'll educate your customers and peers on security awareness.
  • You will set an example for your peers in your ability to self-prioritize your work, and in your operational excellence: you will document all incidents thoroughly in our ticketing system, escalate where appropriate, follow up with customers, and resolve incidents in a timely manner.
  • You will work on various projects and deployments from beginning to end, helping to define project scope, timeline, resource allocation, and tracking execution.

Who You Are

  • You have a minimum of three years of experience providing technical support, both remotely and in-person, in a professional office environment.
  • You have considerable experience supporting and troubleshooting Apple and Windows computer systems, iOS and Android mobile platforms, and current versions of Microsoft 365 (Office, Outlook, Teams).
  • You should have experience working with enterprise information technology tools such as Microsoft Endpoint Manager (SCCM), JAMF, ServiceNow, and Bomgar. You should have experience with Active Directory and be adept at basic user and security group administration.
  • You have experience supporting and troubleshooting the Adobe Creative Cloud suite, as well as voice-over-IP phone systems.
  • As someone entrusted with sensitive company information, you know how to provide a high level of discretion and consistently work to protect our systems and data through your security awareness.
  • You are passionate about "operational excellence, always ensuring that your touchpoints with your customers are documented, tracked, and properly resolved.
  • You have a great ability to learn, and you are eager to expand your areas of expertise.

Thank you for your time and consideration.

Thanks & Regards

Lokesh (Luke) | Talent Acquisition

Tel: | Email:

iSpace Inc | El Segundo, CA |

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