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Weekend Help Desk Jobs in Tennessee (NOW HIRING)

MetroSys

Help Desk Technician

Nashville, TN · On-site

Position Overview MetroSys is seeking a customer-focused Help Desk Technician I to provide frontline technical support for a growing and modern end-user environment. This role is responsible for ...

TEKsystems

Help Desk Anayst

Memphis, TN

$20 - $22/hr

A TEKsystems client in Memphis, TN is seeking a Help Desk Analyst to provide technical support and troubleshooting assistance to end users in a fast-paced IT environment. This individual will serve ...

Stand Out For Good

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt ...

Stand Out for Good, Inc

Help Desk Analyst

Knoxville, TN

$19.50 - $26.75/hr

Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt ...

Cook Systems

Help Desk Analyst

Memphis, TN

$20 - $27.25/hr

Help Desk Analyst Memphis, TN (onsite 100%) 6 months or longer The Technical Support Specialist provides first-level, second-tier technical support to end-users for hardware and software issues on ...

New

Altar'd State

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

The Help Desk Analyst is the primary point of contact for technical and operational support issues, responsible for tracking and resolving issues while ensuring system uptime and prompt resolution.

Cook Systems

Help Desk Analyst

Memphis, TN · On-site

$20 - $27.25/hr

Help Desk Analyst Memphis, TN (onsite 100%) 6 months or longer The Technical Support Specialist provides first-level, second-tier technical support to end-users for hardware and software issues on ...

Cook Systems

Help Desk Analyst

Memphis, TN · On-site

$18.25 - $25/hr

Help Desk Analyst Memphis, TN (onsite 100%) 6 months or longer The Technical Support Specialist provides first-level, second-tier technical support to end-users for hardware and software issues on ...

New

Altar'd State

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

The Help Desk Analyst serves as the primary point of contact for technical and operational support issues, ensuring system uptime and prompt resolution of issues while coordinating facility needs and ...

ALO

Warehouse Help Desk Associate

Memphis, TN · On-site

$18 - $24.25/hr

They are seeking a reliable and experienced Warehouse Help Desk Associate (Tier 2) to provide onsite IT support for warehouse operations, focusing on critical technologies like Zebra printers and ...

ALO

Warehouse Help Desk Associate

Memphis, TN · On-site

$18 - $24.25/hr

They are seeking a reliable Warehouse Help Desk Associate (Tier 2) to provide onsite IT support for warehouse operations, handling escalated technical issues and ensuring smooth technology operations ...

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All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Tennessee

Weekend Help Desk information

See Tennessee salary details

$11

$20

$31

How much do weekend help desk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for weekend help desk in Tennessee is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.32 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What are the most commonly searched types of Help Desk jobs in Tennessee? The most popular types of Help Desk jobs in Tennessee are:
What are popular job titles related to Weekend Help Desk jobs in Tennessee? For Weekend Help Desk jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Tennessee look for? The top searched job categories for Weekend Help Desk jobs in Tennessee are:
What cities in Tennessee are hiring for Weekend Help Desk jobs? Cities in Tennessee with the most Weekend Help Desk job openings:
Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $43,499 per year, or $20.9 per hour.

Help Desk Technician

Ruri Software Technologies LLC

Nashville, TN • On-site

$25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Role : Help Desk Technician
Location : Nshville, TN - Fully Onsite
Rate : $25/hr on W2
State of TN
Position Summary:
Under general supervision, the LARS Support Specialist is responsible for maintaining the Tennessee Department of Health's Licensure and Regulation System (LARS) and external help desk system (Zendesk). This role requires a proactive approach to resolving system issues, processing change requests efficiently, and implementing solutions as directed.
Work Schedule & Expectations:
Schedule: Monday-Friday, 8:00 AM-5:00 PM CST
Location:In-person, with the potential for remote work upon completion of training and demonstrated proficiency
Communication & Collaboration Skills
  • Customer Service & User Support: Strong interpersonal skills to assist users with system-related inquiries and ensure timely resolution of requests
  • Cross-Functional Collaboration: Experience working with multiple teams, including application coordinators, trainers, and QA personnel
  • Professional Documentation & Reporting: Ability to clearly document system changes, maintain logs, and communicate status updates effectively

Technical Knowledge & Skills
  • Help Desk Support: Understanding of IT support workflows, troubleshooting methodologies, and customer service best practices
  • Licensing & Regulatory Systems: Familiarity with licensure processes and regulatory requirements, particularly within healthcare or government agencies
  • Application Support: Experience working with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow management
  • Configuration & System Administration: Ability to modify and configure system settings, user permissions, and automated workflows
  • Data Management & Documentation: Strong skills in maintaining logs, tracking system changes, and organizing supporting documentation in SharePoint

Daily Tasks
Ensure the completion of all (assigned) routine LARS and Zendesk Support tickets and address requested changes promptly by achieving a 100% response rate within one business day and closing all tickets within three business days.
Action Steps:
  1. Complete requested changes for password resets, status changes, new users, workflow reassignments, and other day-to-day tasks within 3 business days.
  2. Follow up with the requester for any additional needed information within 1 business day.
  3. Ensure all communication with the requestor is noted within ServiceNow.
  4. Ensure all time spent on non-HRB tickets is noted within ServiceNow.

Ensure the completion of all assigned configuration requests for LARS and Zendesk by achieving a 100% response rate to the requestor within one business day and providing weekly status updates to the requestor and LARS Application Manager until the change is completed.
Action Steps:
  1. Collaborate with the LARS Application Coordinator to ensure that complete and accurate requirements are gathered.
  2. After requirements are gathered, provide an anticipated timeline for changes within one business day and keep the LARS Application Coordinator updated on the progress of the changes.
  3. Work with the Application Trainer or STS QA Resources to ensure that appropriate testing is completed.
  4. Work with the LARS Application Coordinator to ensure the requester's sign-off is obtained.

Document all modifications made to the Licensure and Regulation System (LARS) in the Application Change Log.
Action Steps:
  • Ensure that all changes are consistently logged within one business day of implementation.
  • Store any supporting documentation in the assigned location within the SharePoint site.
  • Collaborate with the LARS Application Coordinator to maintain an up-to-date log.

Apply