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Weekend Help Desk Jobs in Tennessee (NOW HIRING)

nLeague Services

Help Desk Representative

Nashville, TN · On-site

$17 - $21.75/hr

Requisition ID: 66293 Help Desk Representative Client: TN Metro-ITS Duration: 8+ Months Location: 700 President Ronald Reagan Way Nashville, 37219 Onsite Role Overview * Metro ITS is looking for a ...

New

Info Origin Inc.

Help Desk Representative

Nashville, TN · On-site

$17 - $21.75/hr

Help Desk Representative Location: Nashville, TN Work Arrangement: Onsite Job Type: Long-Term Contract Interview: Video Shift Schedule Night Shift: 6:00 PM 6:00 AM Schedule: 4 days on / 3 days off ...

New

nLeague

Help Desk Representative

Nashville, TN · On-site

$17 - $21.75/hr

Job Id: 66293 Help Desk Representative Location: On-site, 700 President Ronald Reagan Way Nashville, 37219 Client: TN Metro-ITS Duration: 06+ Months * Metro ITS is looking for a Help Desk Technician ...

New

Mavensoft Technologies

Help Desk Technician

Nashville, TN · On-site

$19.25 - $26/hr

Help Desk Technician Location: Nashville, TN - Onsite Duration: 9 Months ( It's 12hrs shift daily - 6:00 PM - 6:00 AM Night Shift of 4-on / 3-off each week) Description: Metro ITS is seeking a ...

New

DatamanUSA, LLC

Help Desk Technician

Nashville, TN · On-site

$19.25 - $26/hr

DatamanUSA has an exciting opportunity for a talented Help Desk Technician to work with one of our direct clients in Nashville, TN. We love referrals! Please refer us to your friends, family and ...

New

Morph Enterprise LLC

Help Desk Representative

Nashville, TN · On-site

$17 - $21.75/hr

Help Desk Representative - 66293 Duration: 8 months 30 days with possible extension (Onsite) Location: 700 President Ronald Reagan Way Nashville, 37219 Job Summary : * Provide Tier 1 technical ...

New

Stand Out For Good

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt ...

Stand Out for Good, Inc

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt ...

Whopper Technologies

Help Desk Analyst

Memphis, TN · On-site

$20 - $27.25/hr

Technical Support Specialist (Help Desk Analyst) Location: Memphis, TN (Onsite 5 Days/Week, Monday-Friday, 8AM-5PM) Seniority on the skill/s required on this requirement: Mid-Level (Tier 1/Tier 2) ...

Upperline Health

Help Desk Technician

Nashville, TN · On-site

$19 - $25.50/hr

About the Help Desk Technician Position We're seeking a proactive and skilled Helpdesk Technician to join our team. In this role, you'll be the first point of contact for our employees, providing ...

Altar'd State

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

The Help Desk Analyst is the primary point of contact for technical and operational support issues, responsible for tracking and resolving issues while ensuring system uptime and prompt resolution.

Upperline Health

Help Desk Technician

Nashville, TN · On-site

$19 - $25.50/hr

About the Help Desk Technician Position We're seeking a proactive and skilled Helpdesk Technician to join our team. In this role, you'll be the first point of contact for our employees, providing ...

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All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Tennessee

Weekend Help Desk information

See Tennessee salary details

$11

$20

$31

How much do weekend help desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for weekend help desk in Tennessee is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.32 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the most commonly searched types of Help Desk jobs in Tennessee?

The most popular types of Help Desk jobs in Tennessee are:

What are popular job titles related to Weekend Help Desk jobs in Tennessee?

For Weekend Help Desk jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Weekend Help Desk jobs in Tennessee look for?

The top searched job categories for Weekend Help Desk jobs in Tennessee are:

Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $43,499 per year, or $20.9 per hour.

Help Desk Representative

Nashville, TN • On-site

nLeague Services
IT Services • 11 - 50 employees
Learn more about nLeague Servicesexternal

$17 - $21.75/hr

Other

Posted yesterday

New

Job description

Requisition ID: 66293

Help Desk Representative

Client: TN Metro-ITS

Duration: 8+ Months

Location: 700 President Ronald Reagan Way   Nashville,     37219

Onsite

Role Overview

  • Metro ITS is looking for a Help Desk Technician to join our 24x7x365 Tier 1 Help Desk team. The Help Desk is the first point of contact for Metro Nashville employees who need technical assistance. We support customers by phone, email, and service portal.
  • The technician will troubleshoot, resolve, document, and escalate technical issues and service requests. The work can range from simple password and account issues to Windows, Microsoft 365, Outlook, hardware, printers, connectivity, and application problems.
  • Prior Help Desk experience is helpful, but it is not required. We are more interested in finding someone who is curious, willing to learn, can work through a problem, and genuinely wants to build a career in IT.

What You'll Do

  • Provide Tier 1 technical support by phone, email, and service portal.
  • Troubleshoot common hardware, software, Windows, Microsoft 365, Outlook, account, access, connectivity, printer, and application issues.
  • Listen to the customer, ask good questions, and work through problems logically.
  • Research unfamiliar issues using knowledge articles, documentation, vendor resources, and other approved sources.
  • Document customer interactions, troubleshooting, and resolutions accurately in the service management system.
  • Take ownership of assigned incidents and service requests through resolution or appropriate escalation.
  • Provide another support team with the information they need when an issue needs to be escalated.
  • Learn and follow Help Desk procedures, security requirements, and established processes.
  • Take part in training, knowledge sharing, and efforts to improve how the Help Desk works.
  • Support your teammates and contribute to a positive team environment.

What We're Looking For

  • We are not looking for a resume that simply checks a list of technical boxes. We are looking for someone who wants to learn and figure things out.

The right candidate:

  • Is curious about technology and wants to understand how things work.
  • Enjoys solving problems and figuring out why something is not working.

Apply