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Warranty Executive Jobs (NOW HIRING)

The Warranty Finance Director position is critical for driving warranty accounting, budgeting and ... Proven experience working closely with executive leadership, demonstrating exceptional executive ...

The Warranty Finance Director position is critical for driving warranty accounting, budgeting and ... Proven experience working closely with executive leadership, demonstrating exceptional executive ...

Warranty Manager - EPC Department: EHSQ Location: Remote/ Hybrid Supervisor: Director of EPC ... With dual headquarters in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany ...

Warranty Manager - EPC Department: EHSQ Location: Remote/ Hybrid Supervisor: Director of EPC ... With dual headquarters in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany ...

Warranty Manager - EPC Department: EHSQ Location: Remote/Hybrid Supervisor: Director of EPC ... With dual headquarters in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany ...

The Warranty Coordinator I will work collaboratively across departments and actively supports the ... executives--to share their ideas and make an impact. Our goal is to create a respectful work ...

The Warranty Coordinator I will work collaboratively across departments and actively supports the ... executives--to share their ideas and make an impact. Our goal is to create a respectful work ...

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Warranty Executive information

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$26.5K

$93.6K

$184K

How much do warranty executive jobs pay per year?

As of Aug 30, 2026, the average yearly pay for warranty executive in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What is the difference between Warranty Executive vs Customer Service Representative?

AspectWarranty ExecutiveCustomer Service Representative
CredentialsRelevant certifications in warranty management or product knowledgeCustomer service or communication certifications often preferred
Work EnvironmentTypically in warranty departments, handling warranty claims and policiesIn call centers or retail settings, assisting customers with inquiries
Employer & IndustryManufacturers, automotive, electronics, retail sectorsRetail stores, service centers, call centers across various industries

The Warranty Executive focuses on managing warranty claims, policies, and product issues, often within specialized departments. In contrast, Customer Service Representatives handle a broader range of customer inquiries, including product information and general support. While both roles require strong communication skills, the Warranty Executive's role is more technical and process-oriented, primarily within manufacturing or product-based industries.

How to become a warranty executive?

To become a warranty executive, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in business, management, or a related field. Relevant skills include customer service, problem-solving, and knowledge of warranty policies and claims processing; experience in sales or service industries can be beneficial. Certification in warranty management or related areas may enhance prospects, and strong communication skills are essential for success in this role.

What does a warranty executive do?

A warranty executive manages warranty claims, verifies customer eligibility, and processes repairs or replacements under warranty policies. They often review documentation, coordinate with service teams, and ensure compliance with company standards, requiring strong communication and organizational skills.
More about Warranty Executive jobs

What cities are hiring for Warranty Executive jobs?

Cities with the most Warranty Executive job openings:

What are the most commonly searched types of Warranty jobs?

The most popular types of Warranty jobs are:

What states have the most Warranty Executive jobs?

States with the most job openings for Warranty Executive jobs include:

Infographic showing various Warranty Executive job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.

Director, Warranty

Dearborn, MI • On-site


Ford Motor Company
Motor Vehicle Manufacturing • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 526 frontline employees who took The Breakroom Quiz

13th of 45 rated automakers

People enjoy working here

Good employer

Recommended by students


Full-time

Re-posted 7 days ago


Job description

The Warranty Finance Director position is critical for driving warranty accounting, budgeting and forecasting, as well as working with our partners across the business including quality, Ford Customer Service Division (FCSD), and Supply Chain to provide financial guidance and drive warranty cost improvements.  In this role you will lead the warranty profit analysis, warranty coverages, and warranty Re-aquired Vehicle finance organizations.  You will have the opportunity and autonomy to respond quickly to areas of warranty that require further attention and/or a fresh perspective to drive improvement. 

You'll have...

  • Bachelor's degree in finance, Accounting, Business Administration, or a related field. 

  • 10 years of progressive experience in finance, consulting, or operations, with strong analytical skills and business acumen. 

  • 5 years of experience leading and developing high-performing teams. 

  • Prior experience in Quality/Warranty (External)

  • Demonstrated problem solving skills 

  • Familiarity with digital finance technologies, including AI, Robotic Process Automation (RPA), advanced analytics, and modern ERP systems

  • Proven experience working closely with executive leadership, demonstrating exceptional executive-level stakeholder management and influencing skills. 

  • Superior presentation, negotiation, and communication skills, with the ability to simplify complex information and make compelling recommendations to all levels of the organization. 

Even better, you'll have...

  • Master of Business Administration (MBA) or equivalent advanced degree. 

  • Understanding of financial regulatory compliance standards pertaining to warranty such as SOX, IFRS, and GAAP. 

  • Ability to multi-task, change priorities quickly, manage competing deadlines, and thrive in an evolving environment 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! 

  • Partner with operating teams to develop aspirational targets to achieve best-in-class quality levels, and identify physicals-based roadmap actions to deliver over the Plan period

  • Act as a trusted advisor, translating complex technical warranty accounting concepts into clear, impactful insights for audiences with varying levels of warranty accounting knowledge 

  • Monitor key performance indicators (KPIs) to track the progress, and apply problem-solving approach when metrics off-track to identify recovery actions to ensure delivery of warranty financials 

  • Develop annual business plans and budgets, and monthly forecasts ensuring operational alignment and buy-in to warranty projections and forecasts, while driving operational warranty cost improvements 

  • Manage monthly and quarterly warranty close processes, external quarterly earnings messaging, and quarterly external benchmarking analysis

  • Ensure adherence to warranty Rules of the Road, accounting guidelines and internal controls governing warranty reserves and expenses

  • Cultivate strong, collaborative relationships with senior leaders in our quality organization, FCSD, finance teams, global data and analytics, and other business units

  • Lead, mentor, and develop a high-performing, highly engaged team of warranty finance professionals, fostering a culture of business partnering, strong controls, continuous improvement, and agility


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