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Warranty Assistant Jobs (NOW HIRING)

The Warranty Assistant helps prepare, record and submit warranty claims and reconciles them accordingly. Assists in processing warranty claims in a timely manner and processes all warranty paperwork ...

$40K - $65K/yr

Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue ... Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer ...

Description As a team member of the warranty staff, you will assist the Warranty Manager with processing and managing warranty claims, as well as any internal work orders throughout the Service ...

As a team member of the warranty staff, you will assist the Warranty Manager with processing and managing warranty claims, as well as any internal work orders throughout the Service Department.

As a team member of the warranty staff, you will assist the Warranty Manager with processing and managing warranty claims, as well as any internal work orders throughout the Service Department.

... Assist with warranty audits and stay current on bulletins/updates Maintain all required warranty records and media What We're Looking For Prior experience as a Warranty Administrator (GM preferred ...

Monitor warranty trends and provide feedback for process improvements. * Assist in training staff on warranty policies and procedures. * Stay updated on industry standards and manufacturer warranty ...

Monitor warranty trends and provide feedback for process improvements. * Assist in training staff on warranty policies and procedures. * Stay updated on industry standards and manufacturer warranty ...

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Warranty Assistant information

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$19

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How much do warranty assistant jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for warranty assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Warranty Assistants, and how can they be managed effectively?

Warranty Assistants often face challenges such as managing high volumes of warranty claims, ensuring accurate documentation, and coordinating between customers, service teams, and manufacturers. Staying organized and familiar with warranty policies is key to handling claims efficiently. Proactive communication and strong attention to detail help minimize errors and delays, while using warranty management software can streamline processes and improve response times.

What are the key skills and qualifications needed to thrive as a Warranty Assistant, and why are they important?

To thrive as a Warranty Assistant, you need strong attention to detail, organizational skills, and a good understanding of warranty processes, often supported by a high school diploma or equivalent. Familiarity with warranty management software, customer relationship management (CRM) systems, and basic office applications is typically required. Effective communication, problem-solving abilities, and a customer-oriented mindset help you stand out in this role. These skills are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining efficient warranty operations.

What does a Warranty Assistant do?

A Warranty Assistant is responsible for managing and processing warranty claims for products or services, typically within the automotive, appliance, or manufacturing industries. They review warranty documentation, verify claims, communicate with customers and manufacturers, and ensure that all paperwork is completed accurately and promptly. Their role helps ensure that customers receive the support and repairs they are entitled to under warranty agreements, while also helping companies manage warranty costs and compliance. Strong organizational and communication skills are important for success in this position.
What cities are hiring for Warranty Assistant jobs? Cities with the most Warranty Assistant job openings:
What are the most commonly searched types of Warranty jobs? The most popular types of Warranty jobs are:
What states have the most Warranty Assistant jobs? States with the most job openings for Warranty Assistant jobs include:
Infographic showing various Warranty Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

Warranty Assistant

MSP Diesel Solutions

Memphis, TN • On-site

Full-time

Re-posted 8 days ago


Job description

Monday-Friday (8 AM to 5 PM); Absolutely No Weekends!

Summary Description:
The Warranty Assistant helps prepare, record and submit warranty claims and reconciles them accordingly. Assists in processing warranty claims in a timely manner and processes all warranty paperwork to ensure proper documentation. Verifies criteria required by factory or distributor.
Major Duties and Responsibilities:
  • Processes and tracks all warranty RMA’s for customers.
  • Verifies criteria required by factory or distributor to process warranties.
  • Processes warranty claims in a timely manner for all three locations.
  • Submit claims quickly and efficiently.
  • Processes all warranty paperwork to ensure proper documentation.
  • Maintains communication with customers about warranties.
  • Processes and tracks all warranty returns to the vendor with proper information.
  • Maintains regular communication with the vendor.
  • Maintains warranty spreadsheet for tracking warranties through the entire process.
  • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
  • Posts warranty credits on the computer.
  • Resubmit all rejected claims promptly or receive authorization to write them off.
  • Follows up on payment of outstanding claims.
  • Assists with telephone duties as needed.
  • Performs office/clerical duties daily once the warranty is current.
  • Performs other tasks as required by Upper Management.

Qualifications and Job Requirements:
  • 2+ years of experience in working with warranties.
  • Prior experience in the automotive industry is a plus.
  • High School Diploma or GED Equivalent.
  • Ability to speak and listen effectively.
  • Customer Service experience.
  • Numeric abilities and problem-solving skills.
  • Excellent interpersonal and team management skills.
  • Excellent organization and project management skills.
  • Strong attention to detail and quality output.
  • Analytical Thinker.
  • Excellent written and verbal communication skills.
  • Proficient with computers.

Physical Demands:
  • The noise level in the work environment may become loud.
  • Required to frequently communicate with customers.
  • May be required to constantly position self to bend, stoop, crouch, reach.
  • Required to consistently operate a computer and other office equipment.
  • Is occasionally exposed to airborne particles.

Commitments:
  • Treat all employees and customers fairly, courteously and with dignity.
  • Maintains positive relationships with customers, and other employees.
  • Arrive early, be flexible, and available.
  • Focus on Quality & Service.
  • Be neat and clean.
  • Demonstrate an interest in growing the business.

NO HEADHUNTERS AND SOURCING FIRMS.