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Warm Line Jobs (NOW HIRING)

dekalbcsb

Case Manager

Decatur, GA

$19.50 - $25.25/hr

WORKING CONDITIONS Community setting, typically working Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours will be required, including HSP crisis warm line rotation. Service ...

Eno's Pizza Tavern

Line Cook

Coppell, TX

$15 - $18/hr

With the best farm-to-table ingredients, the friendliest staff, and a warm atmosphere, you'll feel ... Line Cook Benefits * Dining Discount * Access to healthcare Join a tight-knit team of fast-paced ...

DeKalb Community Service Board

Case Manager

Decatur, GA · On-site

$19.50 - $25.25/hr

WORKING CONDITIONS Community setting, typically working Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours will be required, including HSP crisis warm line rotation. Service ...

dekalbcsb

Case Manager

Decatur, GA · On-site

$19.50 - $25.25/hr

WORKING CONDITIONS Community setting, typically working Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours will be required, including HSP crisis warm line rotation. Service ...

Platinum Dining Group

Line Cook

Wilmington, DE · On-site

$15.25 - $19.25/hr

... a warm and sophisticated ambiance, making it a great place for a first date or business luncheon ... Calling all LINE COOKS... Join our culinary team! We have flexible hours with day or evening shifts!

Eclipse Bistro Restaurant

Line Cook

Wilmington, DE

$15.25 - $19.25/hr

... a warm and sophisticated ambiance, making it a great place for a first date or business luncheon ... Calling all LINE COOKS... Join our culinary team! We have flexible hours with day or evening shifts!

The Wilkes Brentwood

Line Cook

Los Angeles, CA · On-site

$17 - $21.25/hr

We pride ourselves on exceptional food quality, precise execution, and a warm, supportive kitchen culture. Role Overview We are seeking an experienced, high-energy Line Cook to join our hot line team.

Aloft Fort Lauderdale Airport

Line Cook

Fort Lauderdale, FL

$15 - $18.75/hr

As a Line Cook you take pride in offering our guests a seasonally inspired food menu, a warm conversation and maybe a story or two. Your engaging personality will ensure our guests look forward to ...

Aloft Fort Lauderdale Airport

Line Cook

Fort Lauderdale, FL · On-site

$15 - $19/hr

As a Line Cook you take pride in offering our guests a seasonally inspired food menu, a warm conversation and maybe a story or two. Your engaging personality will ensure our guests look forward to ...

Aloft Fort Lauderdale Airport

Line Cook

Fort Lauderdale, FL · On-site

$15 - $18.75/hr

As a Line Cook you take pride in offering our guests a seasonally inspired food menu, a warm conversation and maybe a story or two. Your engaging personality will ensure our guests look forward to ...

Aloft Fort Lauderdale Airport

Line Cook

Fort Lauderdale, FL · On-site

$15 - $18.75/hr

As a Line Cook you take pride in offering our guests a seasonally inspired food menu, a warm conversation and maybe a story or two. Your engaging personality will ensure our guests look forward to ...

Capers & Lemons Italian Restaurant

Line Cook

Wilmington, DE

$15.25 - $19.25/hr

... warm color, soft accents of light and the faint echo of wine meeting glass. Blending worlds old ... Our Line Cooks will follow the direction of our Chefs to prepare dishes that will delight our ...

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Warm Line information

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$10

$19

$44

How much do warm line jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for warm line in the United States is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

What is a warm line?

A Warm Line is a peer-run support service that provides non-crisis emotional support, active listening, and resource referrals to individuals who may be experiencing stress, loneliness, or mental health challenges. Unlike hotlines, which are typically for urgent crises, Warm Lines are for people seeking someone to talk to before things escalate. Staffed by trained peers with lived experience, Warm Lines offer confidential, non-judgmental support over the phone, chat, or text. They are designed to promote mental wellness and prevent crises by offering early intervention and community connection.

What are the key skills and qualifications needed to thrive as a warm line operator?

To thrive as a Warm Line Operator, you need a background in mental health support, basic counseling skills, and often some post-secondary education or training in psychology or social work. Familiarity with call center software, confidential documentation systems, and sometimes certifications like Mental Health First Aid are typically required. Exceptional active listening, empathy, patience, and emotional resilience help operators build trust and provide meaningful support to callers. These skills are crucial for offering effective, compassionate assistance to individuals seeking non-crisis mental health support and for ensuring caller safety and well-being.

What are some common challenges faced by warm line operators, and how can they be managed effectively?

Warm Line operators often encounter emotionally intense conversations and must support callers experiencing stress, loneliness, or mental health concerns. Managing emotional boundaries while providing empathy can be challenging. Effective strategies include regular supervision, peer support, and ongoing training in active listening and self-care techniques. Most organizations also encourage operators to take breaks and utilize debriefing sessions to process difficult calls.

What is the difference between Warm Line vs Crisis Hotline Worker?

AspectWarm LineCrisis Hotline Worker
CredentialsTypically requires mental health training or certification, but not alwaysOften requires specialized crisis intervention training and certifications
Work EnvironmentNon-emergency, peer support setting, often peer-led or volunteer-basedEmergency response setting, handling urgent mental health crises
Employer & IndustryNonprofit organizations, mental health agencies, community servicesEmergency services, mental health crisis centers, hospitals

Warm Line staff provide non-urgent emotional support and peer counseling, focusing on prevention and ongoing support. Crisis Hotline Workers handle urgent mental health crises, providing immediate intervention and safety planning. While both roles require mental health knowledge, Crisis Hotline Workers typically need more specialized crisis intervention training. Understanding these differences helps individuals choose the right role based on their skills and career goals.

More about Warm Line jobs

What cities are hiring for Warm Line jobs?

Cities with the most Warm Line job openings:

What states have the most Warm Line jobs?

States with the most job openings for Warm Line jobs include:

What job categories do people searching Warm Line jobs look for?

The top searched job categories for Warm Line jobs are:

Warm Line jobs near you
Infographic showing various Warm Line job openings in the United States as of August 2026, with employment types broken down into 100% Temporary. Highlights an 100% In-person job distribution, with an average salary of $41,066 per year, or $19.7 per hour.

Diversion Manager 7am-3pm

Mental Health Association of Nassau County

Hempstead, NY • On-site

$22/hr

Full-time, Part-time

Re-posted 26 days ago

Job description

Description

The Diversion Manager is responsible for managing Turquoise House and Consumer Link Peer Service operations. Work with and offer support to the Program Coordinator, assisting in supervisory and administrative responsibilities. The Diversion Manager promotes life fulfillment and recovery concepts, including choice, self-direction, community integration, meaningful/fulfilling life goals, mutuality and crisis as an opportunity for positive change. The Diversion Manager uses personal experience and peer specialist training to supervise, manage and assist others in their recovery from psychiatric illness. 

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • General oversight of respite house, including maintenance of building and grounds. 
  • Manage provisions of a safe, clean and secure environment for guests and staff. 
  • Assist with planning and purchasing household goods, groceries and personal items for guests. 
  • Provides direct peer support services-individual, group and warm line-as needed, in accordance with values and engagement policies. 
  • Assists with record keeping and documentation of pertinent information. 
  • Assists with emergency coverage, as needed.
  • Responsible for supervising program staff. 
  • Promote and support the Team Agreement as written by the peer respite team to promote transparency and honesty. 
  • Support Assistant Director and/or Director of program in maintaining schedules, training, performance reviews and community based meetings, as needed. 
  • Oversee data collection and program reports, as per the Program Director. 
  • Promote and support the Team Agreement, as written by peer team to promote transparency. 
  • Promote the concepts of recipient autonomy and choice in all public appearances and environments. 
  • Share personal recovery to encourage hope, wellness, personal growth and recovery. 

 Education & Experience  

  • Lived in experience and willingness to utilize personal experiences to assist others in their recovery with at least two years in recovery from acute care environment preferred.
  • High School Diploma/GED, Bachelor's degree preferred. 
  • One year of full time experience in delivery of direct services to mental health consumer-survivors preferred. 
  • Six months experience in supervision of full or part time staff preferred. 
  • One year of either volunteer, part time or full time employment experience in self-help, peer directed services or support groups. 
  • Good oral and written communication skills. 
  • Proficient in Microsoft Office 
  • Knowledge of consumer/survivor/ex-patient movement, wellness/recovery based services and Wellness Recovery Action Plan (WRAP) preferred. 
  • Strong comfort level in supporting individuals in crisis or experiencing potential relapse preferred.  

  Other Qualifications  

  • Must be honest, respectful for diversity and hold high personal standards. 
  • Basic knowledge of community support service/resources/ mental health service delivery system preferred. 
  • Must have strength in collaborating with other services and professionals.
  • Strong organization, time management, planning and have self-direction. 
  • Must be detail oriented with the ability to keep accurate records.
  • Strong problem solving skills 
  • Strong comfort level in supporting individuals in crisis or experiencing relapse. 
  • Ability to be creative and flexible. 
  • Valid NYS Driver's license preferred. 

Apply