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Warm Line Jobs in Florida (NOW HIRING)

Aloft Fort Lauderdale Airport

Line Cook

Fort Lauderdale, FL · On-site

$15 - $18.75/hr

As a Line Cook you take pride in offering our guests a seasonally inspired food menu, a warm conversation and maybe a story or two. Your engaging personality will ensure our guests look forward to ...

Aloft Fort Lauderdale Airport

Line Cook

Fort Lauderdale, FL

$15 - $18.75/hr

As a Line Cook you take pride in offering our guests a seasonally inspired food menu, a warm conversation and maybe a story or two. Your engaging personality will ensure our guests look forward to ...

Aloft Fort Lauderdale Airport

Line Cook

Fort Lauderdale, FL · On-site

$15 - $18.75/hr

As a Line Cook you take pride in offering our guests a seasonally inspired food menu, a warm conversation and maybe a story or two. Your engaging personality will ensure our guests look forward to ...

Southern Grounds - Jax Beach

Line Cook

Jacksonville, FL · On-site

$18 - $22/hr

... warm hospitality, and creative Southern-inspired cuisine. We are passionate about great food ... We are seeking an energetic and reliable Line Cook to join our kitchen team. The ideal candidate ...

Makoto

Line Cook

Bal Harbour, FL · On-site

$14.75 - $18.50/hr

... warm hospitality, and culinary excellence to create one of South Florida's premier dining ... We are seeking Line Cooks with a love for Japanese cuisine. The ideal candidate will be hard ...

Bella Vita Italian Steakhouse

FMK - Line Cook

The Villages, FL · On-site

$13.75 - $17.25/hr

At FMK, we are dedicated to creating a warm, inviting environment for both our guests and our staff ... Line Cook Responsibilities: * Prepare and cook food items according to FMK's standard recipes and ...

FMK Hospitality Group

FMK - Line Cook

The Villages, FL

$13.75 - $17.25/hr

At FMK, we are dedicated to creating a warm, inviting environment for both our guests and our staff ... Line Cook Responsibilities: * Prepare and cook food items according to FMK's standard recipes and ...

Makoto

Line Cook

Bal Harbour, FL

$14.75 - $18.50/hr

... warm hospitality, and culinary excellence to create one of South Florida's premier dining ... We are seeking Line Cooks with a love for Japanese cuisine. The ideal candidate will be hard ...

FMK Hospitality Group

FMK - Line Cook

The Villages, FL · On-site

$13.75 - $17.25/hr

At FMK, we are dedicated to creating a warm, inviting environment for both our guests and our staff ... Line Cook Responsibilities: * Prepare and cook food items according to FMK's standard recipes and ...

Willa's

Line Cooks

Tampa, FL · On-site

$18 - $23/hr

... warm, intelligent people who love to serve. 3. Provide financial security and a clear path for ... We are seeking talented, passionate and experienced line cooks to join us in developing a diverse ...

Bella Vita Italian Steakhouse

FMK - Line Cook

The Villages, FL · On-site

$13.75 - $17.25/hr

At FMK, we are dedicated to creating a warm, inviting environment for both our guests and our staff ... Line Cook Responsibilities: * Prepare and cook food items according to FMK's standard recipes and ...

Willa's

Line Cooks

Tampa, FL

$15 - $18.75/hr

... warm, intelligent people who love to serve. 3. Provide financial security and a clear path for ... We are seeking talented, passionate and experienced line cooks to join us in developing a diverse ...

Mamma Mia Pizzeria 2

Line Cook

Homestead, FL · On-site

$18 - $23/hr

We invite you to join our team proudly serving guests an authentic Italian experience in a warm familiar ambiance. Line Cook Summary: Prepares, seasons, and cooks dishes, such as soups, meats ...

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Warm Line information

What is a warm line?

A Warm Line is a peer-run support service that provides non-crisis emotional support, active listening, and resource referrals to individuals who may be experiencing stress, loneliness, or mental health challenges. Unlike hotlines, which are typically for urgent crises, Warm Lines are for people seeking someone to talk to before things escalate. Staffed by trained peers with lived experience, Warm Lines offer confidential, non-judgmental support over the phone, chat, or text. They are designed to promote mental wellness and prevent crises by offering early intervention and community connection.

What are the key skills and qualifications needed to thrive as a warm line operator?

To thrive as a Warm Line Operator, you need a background in mental health support, basic counseling skills, and often some post-secondary education or training in psychology or social work. Familiarity with call center software, confidential documentation systems, and sometimes certifications like Mental Health First Aid are typically required. Exceptional active listening, empathy, patience, and emotional resilience help operators build trust and provide meaningful support to callers. These skills are crucial for offering effective, compassionate assistance to individuals seeking non-crisis mental health support and for ensuring caller safety and well-being.

What are some common challenges faced by warm line operators, and how can they be managed effectively?

Warm Line operators often encounter emotionally intense conversations and must support callers experiencing stress, loneliness, or mental health concerns. Managing emotional boundaries while providing empathy can be challenging. Effective strategies include regular supervision, peer support, and ongoing training in active listening and self-care techniques. Most organizations also encourage operators to take breaks and utilize debriefing sessions to process difficult calls.

What is the difference between Warm Line vs Crisis Hotline Worker?

AspectWarm LineCrisis Hotline Worker
CredentialsTypically requires mental health training or certification, but not alwaysOften requires specialized crisis intervention training and certifications
Work EnvironmentNon-emergency, peer support setting, often peer-led or volunteer-basedEmergency response setting, handling urgent mental health crises
Employer & IndustryNonprofit organizations, mental health agencies, community servicesEmergency services, mental health crisis centers, hospitals

Warm Line staff provide non-urgent emotional support and peer counseling, focusing on prevention and ongoing support. Crisis Hotline Workers handle urgent mental health crises, providing immediate intervention and safety planning. While both roles require mental health knowledge, Crisis Hotline Workers typically need more specialized crisis intervention training. Understanding these differences helps individuals choose the right role based on their skills and career goals.

What are popular job titles related to Warm Line jobs in Florida?

For Warm Line jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Warm Line jobs in Florida look for?

The top searched job categories for Warm Line jobs in Florida are:

Warm Line jobs near you
Infographic showing various Warm Line job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Lead Peer Specialist | Behavioral Health Unit | Days

UF Health

Saint Augustine, FL

$15.25 - $19.75/hr

Full-time

Posted 3 days ago

New

Job description

Overview

Location: UF Health Flagler Hospital

400 Health Park Blvd St. Augustine, Florida 32086  

Schedule: 7:00pm-7:00am

Employment Type: Full-Time

Join UF Health and be part of a team committed to exceptional patient care, innovation, and community impact. We are currently seeking a passionate individual who is eager to make a difference in a dynamic healthcare environment.

The Lead Peer Specialist provides peer recovery support to patients while serving as a lead resource for Peer Specialist staff. In addition to performing the responsibilities of a Peer Specialist, this position coordinates daily workflow and coverage, supports staff onboarding and training, provides peer coaching, and promotes consistency and quality in peer services. The Lead Peer Specialist collaborates with leadership and the interdisciplinary team to support patient recovery, Trauma Informed Care, and departmental initiatives. 


Responsibilities
  • Provides individual and group peer support, recovery education, mentoring, and coaching to patients while promoting self-help, personal empowerment, and appropriate professional boundaries.
  • Participates as a member of the treatment team, completes required patient documentation, and supports therapeutic milieu monitoring, safety management, Warm Line services, Trauma-Informed Care, and Quality Improvement activities.
  • Serves as the day-to-day lead resource for Peer Specialists, providing guidance, coaching, support, and debriefing as needed.
  • Coordinates daily Peer Specialist workflow, priorities, and coverage based on patient, unit, and departmental needs.
  • Leads the orientation and onboarding of new Peer Specialists and supports ongoing training and development to promote consistency in peer practices.
  • Assists with peer-led and psychoeducation group programming, including curriculum development, staff training, coverage, and monitoring for consistency and quality.
  • Collaborates with leadership and the interdisciplinary team to identify workflow, training, coverage, and service needs.
  • Assists leadership with interviewing and selection activities for Peer Specialist candidates.
  • Promotes consistent Peer Specialist practices and documentation and escalates performance, operational, or patient care concerns to appropriate leadership.
  • Performs all other duties as assigned by management within job scope.

Qualifications

Education / Training

  • High School Diploma or equivalent with a minimum of four (4) years of relevant experience or
  • Associate's Degree or equivalent with a minimum of three (3) years of relevant experience or
  • Bachelor's Degree or equivalent with a minimum of two (2) years of relevant experience 

Experience Requirements

  • Relevant experience may include peer mentoring, working with at-risk populations, crisis center experience, hospital patient care, behavioral health services, or direct work with populations similar to those served by the department.
  • Previous Peer Specialist experience in an inpatient psychiatric or behavioral health setting and experience providing peer leadership, training, mentoring, or workflow coordination preferred. 

Certificates/Licenses/Registration

  • State of Florida certification as a CRPS (Certified Recovery Peer Specialist) or CRSS (Certified Recovery Support Specialist) is required upon hire.

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