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Vtech Jobs (NOW HIRING)

VTech Electronics

IT Tech Support

Arlington Heights, IL · On-site

$65K - $77.50K/yr

POSITION SUMMARY The IT Tech Support role is part of the VTech/LeapFrog IT team providing daily support with a wide range of technical issues and holds responsibility for the operation, maintenance ...

vTech Solution

Azure Cloud and Security Engineer

Phoenix, AZ · On-site

$55.25 - $74/hr

Experience in Security SEIM Tools vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing , managed network ...

vTech Solution

SC · On-site

... vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing , managed network security , and cybersecurity

vTech Solution

Cloud Specialist

Jackson, MS · On-site

$51 - $69.50/hr

Strong documentation and communication skills. vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing ...

vTech Solution

Salesforce Developer

Phoenix, AZ · On-site

$55 - $73/hr

Cloud Marketing * UI/UX vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing , managed network security ...

vTech Solution

Dell Boomi Developer

Montgomery, AL · On-site

Exposure to automation or scripting using PowerShell, Python, or similar tools. vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of ...

vTech Solution

C# Developer

Montgomery, AL · On-site

$48.50 - $65.25/hr

NET * Experience writing SQL statements vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing , managed ...

vTech Solution

Multimedia Designer

Jackson, MS · On-site

Ability to translate complex agency information into clear, "jargon-free" public-facing content. vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in ...

vTech Solution

Oracle EBS Jr. Analyst

Newark, NJ · On-site

$63.50 - $78.50/hr

SQL, SQL Developer, Oracle API, XML Publisher, TOAD, PL/SQL, Workflow, Oracle Forms, Integration, Bartender, Barcoding. vTech Solution Inc. is a Managed IT Services firm headquartered in Washington ...

vTech Solution

Technical Writer

Richmond, VA · On-site

Experience writing documentation for software products , including SaaS, desktop, or mobile applications (highly desirable). #CB #DICE vTech Solution Inc. is a Managed IT Services firm headquartered ...

vTech Solution

Server Admin

Parsippany, NJ

Server Admin vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will ...

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How much do vtech jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for vtech in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VTech Support Specialist, and why are they important?

To thrive as a VTech Support Specialist, you need a strong understanding of electronics troubleshooting, customer service principles, and product knowledge, often supported by a high school diploma or relevant technical certifications. Familiarity with CRM software, ticketing systems, and VTech-specific diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist customers and resolve issues. These skills ensure efficient support resolution, high customer satisfaction, and maintain the company’s reputation for quality service.

What are some common challenges faced by Vtech customer service representatives, and how can they be addressed?

Vtech customer service representatives often encounter challenges such as troubleshooting complex technical issues over the phone, managing high call volumes, and ensuring clear communication with customers of varying technical backgrounds. To address these challenges, representatives receive ongoing product training, use detailed knowledge bases, and collaborate closely with technical support teams. Building patience and strong problem-solving skills also helps them deliver effective solutions and maintain customer satisfaction in a fast-paced environment.

What is a Vtech and what do they do?

Vtech typically refers to Veterinary Technician, a trained professional who assists veterinarians in caring for animals. Veterinary technicians perform a variety of tasks such as conducting laboratory tests, administering medications, preparing animals for surgery, and providing nursing care. They play a crucial role in animal hospitals, clinics, and research facilities, helping ensure high standards of animal health and welfare. Becoming a veterinary technician usually requires completing an accredited veterinary technology program and passing a credentialing exam.

What is the difference between Vtech vs Customer Service Representative?

AspectVtechCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; technical certifications may be preferredHigh school diploma or equivalent; customer service training often provided
Work EnvironmentOffice or call center setting, often involving technical support or salesCall centers, retail, or office environments handling customer inquiries
Industry UsageElectronics manufacturing, telecommunications, tech supportRetail, telecommunications, finance, and various service sectors
Common Search/ComparisonVtech vs Customer Service Representative

Vtech roles typically involve technical support or sales within electronics or telecommunications companies, requiring specific technical knowledge. Customer Service Representatives focus on assisting customers across various industries, often with less technical specialization. While both roles involve communication skills, Vtech positions may require more technical credentials, whereas Customer Service roles emphasize customer interaction skills.

More about Vtech jobs
What are the most commonly searched types of Vtech jobs? The most popular types of Vtech jobs are:
What job categories do people searching Vtech jobs look for? The top searched job categories for Vtech jobs are:
Vtech jobs near you
Infographic showing various Vtech job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 1% Part Time, 22% Contract, and 3% Nights. Highlights an 97% Physical, and 3% Hybrid job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
IT Tech Support

IT Tech Support

VTech Electronics

Arlington Heights, IL • On-site

$65K - $77.50K/yr

Full-time

Posted 12 days ago

Job description

POSITION SUMMARY
The IT Tech Support role is part of the VTech/LeapFrog IT team providing daily support with a wide range of technical issues and holds responsibility for the operation, maintenance and repairs of systems, hardware, software and related infrastructures. Supporting users by phone, email, in-person or remotely, this role will also perform hardware diagnostics, upgrades and repairs as well as respond to issues related to network access and software functionality.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Provide timely technical assistance for issues related to hardware, software, computer systems and general office equipment for local and remote users
  • Manage deployment and configuration of new computers, including the installation of operating systems, applications, drivers, and departmental system configuration settings
  • Diagnose root cause of technical problems, implementing solutions to prevent recurrence.
  • Perform patch management using ManageEngine Endpoint Central and InTune and auditing on routine basis
  • Document help desk submissions, activity, steps taken and resolution, escalating to other team members as necessary. Compile help desk summaries, trends and recommendations as needed.
  • Software & license auditing
  • Test, configure, and evaluate new software packages as requested
  • Support MS Office and Adobe products as well as support Active Directory domains.
  • Microsoft 365 Administration of Exchange, Entra, SharePoint, Teams, etc.
  • Collaborate through communication and teamwork with co-workers, management, clients and others in a courteous, and professional manner
  • Exercise sound business judgment
  • Work independently and collaboratively and manage time effectively in order to meet changing deadlines and priorities
  • Treat all employees, guests and customers and others affiliated with our business with respect
  • Conform and abide by all laws, regulations, policies, work procedures, instructions and VTech's Rules of Engagement
  • Conform with all safety rules and use all appropriate safety equipment
  • Other duties as needed or required

POSITION SKILLS
  • Must have in depth knowledge of Microsoft Windows Client environment and Microsoft Office 365.
  • Must have a strong understanding of Active Directory design, Schema, OU design, AD replication topology, and DC backup/restore procedures.
  • Ability to work in a Microsoft Windows Server environment including file permissions and client to server application relationships.
  • Have excellent working knowledge of DNS, DHCP, GPO's, message tracking and performance monitoring.
  • Experience with Batch/PowerShell Scripting.
  • Experience and knowledge in fundamental networking principles (TCP/IP, DNS, DHCP, SMTP, SNMP) and Cisco/Meraki networking equipment.
  • Experience with CoPilot a plus.
  • Experience with virtualization a plus.
  • Knowledge of Linux/MacOS a plus.
  • Excellent communication skills and customer service skills.
  • Able to support remote sites.

EXPERIENCE/EDUCATION
  • 3-5 years of progressively responsible experience delivering end-user support and administering client-side infrastructure.
  • Bachelor's degree in Computer Science, Information Technology or a related field; or any combination of experience and education that provides the necessary skills, knowledge and ability to perform essential functions of this role.

MANAGEMENT RESPONSIBILITY
This position has no management/supervisory responsibilities.
WORK ENVIRONMENT
Duties are primarily performed in an office environment, although hybrid work is allowed as appropriate. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position, 40 hours per week, Monday through Friday. Core hours will be set between employee and manager and will be based on business needs. Occasional evening and weekend work may be required as job duties demand
TRAVEL
Travel is primarily local during the business day, although out-of-the-area and overnight travel may be expected 5% of the time.
SPONSORSHIP REQUIREMENTS
Qualified applicants must be authorized to work in the United States on a full-time basis without the need for employer sponsorship now or in the future.
The US base salary range for this full-time position is $65,000-$77,500 + bonus potential + excellent benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, relevant education or training, and maintaining internal equity. Your recruiter can share more about the specific salary range during the hiring process.
VTech and LeapFrog are Equal Employment Opportunity and Affirmative Action Employers. We are committed to equal employment opportunity, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race (including hairstyle or texture), religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. We also consider qualified applications regardless of criminal histories consistent with legal requirements. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of a disability, you may request reasonable accommodations by contacting . General employment-related inquiries should not be submitted to this email.
*VTech does not accept unsolicited resumes from candidates or from recruiting agencies. Unsolicited resumes should not be submitted to our website or to any VTech employee. VTech will not pay fees to any recruiting agency and will not be responsible for agency fees associated with unsolicited resumes.

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