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Vp Customer Success Jobs in Indiana (NOW HIRING)

Via Credit Union

Executive Vice President

Marion, IN · On-site

$180 - $280/hr

The EVP drives lending strategy, product innovation, and operational excellence to support ... Demonstrated success managing diverse lending portfolios and leading teams. * Strong understanding ...

Via Credit Union

Executive Vice President

Marion, IN · On-site

$200K - $250K/yr

The EVP drives lending strategy, product innovation, and operational excellence to support ... Demonstrated success managing diverse lending portfolios and leading teams. * Strong understanding ...

Socket.dev

Vice President, Sales

Indianapolis, IN · On-site

$180 - $260/hr

... customer service. Come join our team for happier workdays. Vice President, Sales The Vice President ... sales success, consistently delivering immense value to our clients. The VP, Sales will be ...

Fort Wayne Philharmonic

VP of Development

Fort Wayne, IN · On-site

$110 - $180/hr

Oversee donor database (CRM) strategy and execution in collaboration with the Director of Consumer ... Demonstrated success in major gifts, corporate sponsorship, capital campaigns, and special events.

Clinical Architecture

Vice President, Sales

Carmel, IN · Hybrid

... customer service. Come join our team for happier workdays. Vice President, Sales The Vice President ... sales success, consistently delivering immense value to our clients. The VP, Sales will be ...

Indiana Wesleyan University

IN · On-site

Advancement technology and CRM management * Prospect research and prospect management * Gift ... Proven success securing major and principal gifts. * Experience leading comprehensive fundraising ...

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Showing results 21-40

All JobsVp Customer Success JobsVp Customer Success Jobs in Indiana

Vp Customer Success information

See Indiana salary details

$75.6K

$155.3K

$249.3K

How much do vp customer success jobs pay per year?

As of Sep 6, 2026, the average yearly pay for vp customer success in Indiana is $155,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,800.00 and $168,900.00 per year, depending on experience, location, and employer.

What does a VP of Customer Success do?

A VP of Customer Success is responsible for overseeing the customer success team and ensuring that clients have a positive experience with a company's products or services. They develop strategies to increase customer satisfaction, retention, and loyalty, often collaborating with other departments such as sales, product, and support. Their role includes managing customer relationships, analyzing feedback, and implementing improvements to drive business growth. They also set the vision and goals for the customer success team and measure key performance indicators to ensure targets are met.

What are the key skills and qualifications needed to thrive as a VP of Customer Success?

To thrive as a VP of Customer Success, you need deep expertise in customer lifecycle management, strategic account planning, and leadership, usually backed by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (like Salesforce), customer success software (such as Gainsight or Totango), and data analytics tools is commonly required. Exceptional communication, cross-functional collaboration, and a customer-centric mindset are vital soft skills for driving team performance and client satisfaction. These skills and qualities are essential for fostering long-term client relationships, reducing churn, and ultimately driving company growth.

What are some common challenges faced by a VP of Customer Success, and how can they be addressed?

A VP of Customer Success often faces the challenge of balancing strategic leadership with hands-on client engagement, especially as teams scale. Navigating cross-departmental collaboration—such as aligning with sales, product, and support—is crucial to ensure a seamless customer journey and drive retention. Another common challenge is implementing effective metrics to measure customer health and success, which requires both technical acumen and strong communication skills. Proactively fostering a customer-centric culture and building robust feedback loops can help address these challenges and position the team as a key driver of growth.

What is the difference between Vp Customer Success vs Customer Success Manager?

AspectVp Customer SuccessCustomer Success Manager
ResponsibilitiesOversees entire customer success strategy, manages teams, and aligns with company goalsManages individual customer accounts, ensures customer satisfaction, and renewals
Required CredentialsBachelor's degree, experience in leadership roles, industry-specific knowledgeBachelor's degree, experience in customer service or success roles
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, client-facing, team-oriented
Industry UsageCommon in SaaS, tech, and enterprise software companiesWidely used across SaaS, tech, and service industries

The Vp Customer Success holds a strategic leadership role, focusing on overall customer success strategies and team management. In contrast, the Customer Success Manager handles day-to-day client interactions and account management. Both roles are vital but differ significantly in scope and responsibilities.

What are the most commonly searched types of Customer Success jobs in Indiana?

The most popular types of Customer Success jobs in Indiana are:

What are popular job titles related to Vp Customer Success jobs in Indiana?

For Vp Customer Success jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Vp Customer Success jobs in Indiana look for?

The top searched job categories for Vp Customer Success jobs in Indiana are:

What cities in Indiana are hiring for Vp Customer Success jobs?

Cities in Indiana with the most Vp Customer Success job openings:

Vp Customer Success jobs near you
Infographic showing various Vp Customer Success job openings in Indiana as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $155,311 per year, or $74.7 per hour.

Vice President, Sales

Clinical Architecture

Indianapolis, IN • Hybrid

Full-time

Posted 17 days ago

Job description

Vice President, Sales

The Vice President, Sales is a player and coach who will serve as the primary driver of Clinical Architecture's direct sales success, consistently delivering immense value to our clients. The VP, Sales will be responsible for achieving ambitious revenue and growth targets, aiming to expand the business. The strategic and agile leader will integrate and lead teams across business development, cross-sales, and demand generation to achieve bold topline goals.

  • This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
  • Applicants must be authorized to work in the U.S. without sponsorship. 
  • Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities

  • Lead and execute the Business Development strategy to drive revenue growth, market expansion, and achieve Clinical Architecture's sales objectives.
  • Generate and maintain a pipeline through prospecting, strategic partnerships, industry engagement, and targeted market outreach.
  • Build and cultivate prospect relationships by initiating communications and conducting follow-up qualifications to move opportunities into the sales funnel.
  • Build and maintain relationships with C-level and purchasing executives at key prospects in support of sales and growth activities.
  • Strengthening the organization's brand positioning by managing sales goals, performance metrics, pipeline health, revenue forecasting to ensure consistent results. 
  • Establish precise targets and clarify ownership across teams, holding teams accountable to ensure alignment and delivery.
  • Consult with prospective clients to identify challenges related to Clinical Architecture's solutions and services to improve data quality, operational efficiency, regulatory compliance, analytics readiness, and patient outcomes.
  • Lead complex sales cycles from discovery and solution position through proposal development, contract negotiation, and successful close.
  • Build strong relationships with internal teams to improve the transition process from growth to client delivery.
  • Adapt the team structure to support a balanced growth strategy across Clinical Architecture's products and services. 
  • Identify and assist in resolving challenges that could prevent account retention, expansion, and referrals.

Qualifications

  • 5 to 10 years of experience leading large growth organizations that include sales, business development, and cross-selling. 
  • Demonstrated strength in coordinating sales strategies across various call points and levels, including C-suite executives, service line leaders, and middle management. 
  • Experience successfully selling technology products and services. 
  • Deep understanding of the healthcare IT provider landscape, with a particular emphasis on hospitals and health systems. Established relationships within this sector are a strong plus. 
  • Enthusiasm for managing large revenue targets and the ability to rally interdisciplinary teams to achieve these goals. 
  • A balance of strategic planning acumen and an entrepreneurial mindset to identify and capitalize on quick wins.  

Apply