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Vp Customer Service Jobs in Indiana (NOW HIRING)

Allegion Canada Inc.

VP, Global Procurement

Carmel, IN · On-site

$150 - $200/hr

## VP, Global ProcurementApplylocations: Carmel, INtime type: Full timeposted on: Posted Todayjob ... With thousands of employees and customers around the world, there's plenty of room to make an ...

Sares Regis Group

VP, Controller

Indianapolis, IN · On-site

VP, Controller Job Locations US-IN-Indianapolis Job ID 2026-6248 Category Accounting/Finance ... entries, payment of debt service and property taxes, timeliness and accuracy of bank ...

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Showing results 21-40

All JobsVp Customer Service JobsVp Customer Service Jobs in Indiana

Vp Customer Service information

See Indiana salary details

$75.6K

$155.3K

$249.3K

How much do vp customer service jobs pay per year?

As of Aug 11, 2026, the average yearly pay for vp customer service in Indiana is $155,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,800.00 and $168,900.00 per year, depending on experience, location, and employer.

How does a VP of Customer Service typically collaborate with other departments to improve the overall customer experience?

A VP of Customer Service frequently works cross-functionally with departments such as Sales, Product Development, and Marketing to ensure that customer feedback is integrated into business strategies. They lead initiatives to streamline communication channels, resolve systemic issues, and align service standards with company goals. Regular meetings, shared performance metrics, and joint projects are common ways the VP ensures all departments are working towards delivering a consistent and high-quality customer experience.

What does a VP of Customer Service do?

A VP of Customer Service is responsible for overseeing a company's customer service operations and ensuring high levels of customer satisfaction. They develop strategies to improve customer experience, manage customer service teams, and set goals for service quality and efficiency. This executive collaborates with other departments to align customer service with overall business objectives, analyzes customer feedback to drive improvements, and often handles escalated customer issues. Ultimately, their role is crucial in maintaining customer loyalty and supporting business growth.

What is the difference between Vp Customer Service vs Customer Service Manager?

AspectVp Customer ServiceCustomer Service Manager
ResponsibilitiesOversees entire customer service strategy, sets policies, and manages multiple teams or departmentsManages daily customer service operations, supervises frontline staff, and handles escalations
Required CredentialsBachelor's degree; experience in leadership roles; industry-specific knowledgeBachelor's degree; experience in customer service; leadership skills
Work EnvironmentExecutive-level, strategic planning, often in corporate officesOperational, team management, customer-facing interactions
ScopeCompany-wide customer service policies and initiativesTeam-specific customer service delivery and performance

The Vp Customer Service focuses on strategic leadership and company-wide policies, while the Customer Service Manager handles daily operations and team management. Both roles require leadership experience and industry knowledge, but differ in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a VP of Customer Service?

To thrive as a VP of Customer Service, you need extensive experience in customer support management, a deep understanding of service operations, and a relevant bachelor's or master's degree. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required, along with certifications such as Six Sigma or CX professional credentials. Exceptional leadership, strategic thinking, and communication skills set top candidates apart by fostering team performance and cross-functional collaboration. These skills and qualifications are essential to drive customer satisfaction, operational excellence, and long-term business growth.
What are the most commonly searched types of Customer Service jobs in Indiana? The most popular types of Customer Service jobs in Indiana are:
What are popular job titles related to Vp Customer Service jobs in Indiana? For Vp Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Vp Customer Service jobs in Indiana look for? The top searched job categories for Vp Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Vp Customer Service jobs? Cities in Indiana with the most Vp Customer Service job openings:
Vp Customer Service jobs near you
Infographic showing various Vp Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $155,311 per year, or $74.7 per hour.

Regional VP, Clinical Operations

PMC Medical

Indianapolis, IN • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Regional VP, Clinical Operations

We are partnering with a rapidly growing national healthcare organization that is expanding its footprint in occupational health services. As part of this growth, we are seeking a dynamic and experienced clinical leader to step into a high-impact VP role overseeing multiple onsite clinics.

This is an excellent opportunity for an occupational health professionalideally a Registered Nurse who has progressed into executive leadership and earned an MBAto influence strategy, drive performance, and shape clinical excellence across a region.

Ideally the VP, Clinical Operations will be based in Indiana or Tennessee. Our client is open to candidates residing in other states who are willing to travel.

Position Summary

The Regional Vice President (VP) of Clinical Operations will provide strategic leadership and oversight for occupational health clinical operations across a designated region. This executive role is responsible for ensuring the delivery of high-quality, efficient, and compliant healthcare services across multiple onsite clinic locations.

The VP will partner closely with internal leadership and client stakeholders to drive operational excellence, improve clinical outcomes, and ensure exceptional service delivery. This role is ideal for a clinical leader with an occupational health backgroundpreferably a registered nurse who has advanced into executive leadership.

Key ResponsibilitiesStrategic Leadership
  • Develop and execute regional strategies to enhance clinical operations and achieve organizational goals
  • Align clinical programs with company objectives, industry standards, and regulatory requirements
  • Champion operational excellence, patient care quality, and regional growth initiatives
Operational Oversight
  • Oversee daily operations of multiple onsite occupational health clinics
  • Standardize clinical workflows, optimize staffing models, and improve care delivery processes
  • Ensure consistent implementation of policies, procedures, and clinical protocols
Team Leadership & Development
  • Lead, mentor, and develop clinical leaders and multidisciplinary teams
  • Foster a high-performance culture focused on accountability, engagement, and continuous improvement
  • Support leadership development, succession planning, and staff retention strategies
Quality & Performance Improvement
  • Drive quality improvement initiatives focused on patient outcomes, safety, and service excellence
  • Analyze clinical and operational data to identify trends and implement improvements
  • Ensure adherence to evidence-based practices and continuous optimization of care models
Client Partnership
  • Build and maintain strong relationships with client organizations
  • Serve as a strategic partner to clients, aligning services with their workforce health goals
  • Address client feedback proactively and ensure high satisfaction levels
Financial & Business Management
  • Oversee regional budgets, financial performance, and cost management
  • Implement strategies to improve profitability while maintaining high-quality care
  • Monitor key performance indicators and adjust operations to meet financial targets
Regulatory Compliance
  • Ensure compliance with all local, state, and federal healthcare and occupational health regulations
  • Maintain readiness for audits and regulatory reviews
  • Stay current on industry regulations and adjust practices accordingly
Reporting & Communication
  • Provide regular updates to executive leadership on operational performance and key metrics
  • Communicate effectively across clinical teams, corporate leadership, and client stakeholders
Required Skills & Knowledge
  • Deep understanding of occupational health practices and regulatory requirements
  • Strong leadership, communication, and stakeholder management skills
  • Proven ability to manage multi-site clinical operations
  • Financial acumen, including budgeting and performance management
  • Data-driven decision-making and problem-solving capabilities
  • Proficiency in healthcare systems and operational technologies
Qualifications & Experience
  • Registered Nurse (RN) strongly preferred, with progressive leadership experience
  • MBA or other advanced degree highly preferred
  • Bachelor's degree in Nursing, Healthcare Administration, or related field required
  • Minimum of 10+ years of healthcare operations experience
  • At least 5+ years in a senior leadership role overseeing multiple locations
  • Required: Occupational health experience
  • Demonstrated success leading clinical teams within complex, multi-site environments
  • Ability to travel regionally (Indiana and Tennessee markets)
Additional InformationCompensation commensurate with experience, PLUS Bonus.

This role offers the opportunity to make a significant impact within a fast-growing organization, shaping the future of occupational health delivery while leading high-performing clinical teams across a dynamic region.

Apply