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Vp Customer Service Jobs in Indiana (NOW HIRING)

Salesforce, Inc.

VP, Ecosystem Lead

Indianapolis, IN · On-site

... Sales, Customer Success, Partner, and Professional Services teams - without direct reporting ... SVP-level and Steering Committee audiences. * Able to translate complex ecosystem dynamics into ...

Salesforce, Inc.

VP, Ecosystem Lead

Indianapolis, IN · On-site

... Sales, Customer Success, Partner, and Professional Services teams - without direct reporting ... SVP-level and Steering Committee audiences. * Able to translate complex ecosystem dynamics into ...

CICOA

VP of Strategy & Impact

Indianapolis, IN · On-site

$180 - $280/hr

The VP of Strategy serves as a trusted advisor to the President & CEO, helping translate long-range ... Lead cross-functional initiatives that improve efficiency, service delivery, client outcomes, and ...

Bell Techlogix

Vice President, Sales

Indianapolis, IN · On-site +1

The ideal candidate brings a strong command of the IT managed services landscape, a modern AI ... Champion the adoption of AI-powered sales tools, CRM platforms (e.g., Salesforce, HubSpot ...

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Showing results 41-60

All JobsVp Customer Service JobsVp Customer Service Jobs in Indiana

Vp Customer Service information

See Indiana salary details

$75.6K

$155.3K

$249.3K

How much do vp customer service jobs pay per year?

As of Aug 14, 2026, the average yearly pay for vp customer service in Indiana is $155,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,800.00 and $168,900.00 per year, depending on experience, location, and employer.

How does a VP of Customer Service typically collaborate with other departments to improve the overall customer experience?

A VP of Customer Service frequently works cross-functionally with departments such as Sales, Product Development, and Marketing to ensure that customer feedback is integrated into business strategies. They lead initiatives to streamline communication channels, resolve systemic issues, and align service standards with company goals. Regular meetings, shared performance metrics, and joint projects are common ways the VP ensures all departments are working towards delivering a consistent and high-quality customer experience.

What does a VP of Customer Service do?

A VP of Customer Service is responsible for overseeing a company's customer service operations and ensuring high levels of customer satisfaction. They develop strategies to improve customer experience, manage customer service teams, and set goals for service quality and efficiency. This executive collaborates with other departments to align customer service with overall business objectives, analyzes customer feedback to drive improvements, and often handles escalated customer issues. Ultimately, their role is crucial in maintaining customer loyalty and supporting business growth.

What is the difference between Vp Customer Service vs Customer Service Manager?

AspectVp Customer ServiceCustomer Service Manager
ResponsibilitiesOversees entire customer service strategy, sets policies, and manages multiple teams or departmentsManages daily customer service operations, supervises frontline staff, and handles escalations
Required CredentialsBachelor's degree; experience in leadership roles; industry-specific knowledgeBachelor's degree; experience in customer service; leadership skills
Work EnvironmentExecutive-level, strategic planning, often in corporate officesOperational, team management, customer-facing interactions
ScopeCompany-wide customer service policies and initiativesTeam-specific customer service delivery and performance

The Vp Customer Service focuses on strategic leadership and company-wide policies, while the Customer Service Manager handles daily operations and team management. Both roles require leadership experience and industry knowledge, but differ in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a VP of Customer Service?

To thrive as a VP of Customer Service, you need extensive experience in customer support management, a deep understanding of service operations, and a relevant bachelor's or master's degree. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required, along with certifications such as Six Sigma or CX professional credentials. Exceptional leadership, strategic thinking, and communication skills set top candidates apart by fostering team performance and cross-functional collaboration. These skills and qualifications are essential to drive customer satisfaction, operational excellence, and long-term business growth.

What are the most commonly searched types of Customer Service jobs in Indiana?

The most popular types of Customer Service jobs in Indiana are:

What are popular job titles related to Vp Customer Service jobs in Indiana?

For Vp Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Vp Customer Service jobs in Indiana look for?

The top searched job categories for Vp Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Vp Customer Service jobs?

Cities in Indiana with the most Vp Customer Service job openings:

Vp Customer Service jobs near you
Infographic showing various Vp Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $155,311 per year, or $74.7 per hour.

Senior Vice President of Human Resources

The Villages of Indiana

Indianapolis, IN • On-site

$125K - $145K/yr

Full-time

Medical, PTO

Posted 20 days ago

Job description

Senior Vice President of Human Resources

Salary: $125,000 - $145,000

The Villages of Indiana is looking for our Senior Vice President of Human Resources. Join our dynamic team and make a meaningful impact in the lives of those we serve! Enjoy ongoing professional development opportunities, access to low-cost healthcare benefits that support you and your family, a generous PTO and Holiday program, and an emphasis on work life balance!

The Senior Vice President of Human Resources (SVP of HR) sets the organization's long-range human capital strategy, shaping the strategic direction of HR policy, talent, and workforce planning across the agency. The SVP of HR establishes the strategic framework for talent acquisition, compensation, benefits, labor relations, and employee support services, and leads the HR leadership team to ensure the function delivers regulatory compliance and a high-performing work environment. This role partners with executive leadership to align human resources strategy with the agency's operational objectives, mission, and vision, and directs the teams, processes, and technology roadmap needed to support regulatory compliance and workforce analytics at scale.

As our Senior Vice President of Human Resources you will:

  • Set the organization's multi-year human capital strategy, translating agency-wide strategic and operational goals into workforce, talent, and organizational-design priorities.

  • Elevate HR as a strategic partner within the organization, providing counsel to the executive team and Board on the workforce implications of major organizational decisions.

  • Establish and continuously evaluate the organization's total rewards philosophy for compensation and employee benefits. Ensure programs remain cost-effective, competitive, and equitable, directing the HR leadership team on implementation.

  • Set the strategic direction for organizational structure, job architecture, and performance management frameworks, in accordance with the organization's overall objectives.

  • Define the organization's approach to executive and high-potential leadership development, ensuring a sustainable succession pipeline across the organization.

  • Establish the framework and escalation standards for employee relations governance across the organization, ensuring consistency, fairness, and legal defensibility, while delegating case-level investigation and resolution to the HR leadership team.

  • Serve as a core member of the executive leadership team, participating in agency-wide strategic planning and ensuring HR strategy is fully integrated into the organization's broader operational and financial plans.

Position Requirements:

  • Bachelor’s degree in Business or related field

  • Ten or more years of progressive Human Resources leadership experience, including significant experience operating at a strategic, executive level with demonstrated success partnering with executive leadership

Preferred Education and Experience :

  • Master’s degree in Human Resources, Business, or related field

  • Experience with self-fund health insurance plans

  • SHRM-SCP or SPHR Certification (senior-level HR certification

The Villages of Indiana offers a team-oriented environment for case managers, social workers, and other child, family, and social services professionals with flexible scheduling, competitive pay, and benefits package.

The Villages is Indiana’s largest private non-profit provider of Child and Family services, including Foster Care. The Villages champions every child’s right to a safe, permanent, and nurturing home. We are committed to strengthening all families and embracing the dignity and diversity of every child, youth and family served.

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