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Vp Customer Service Jobs in Indiana (NOW HIRING)

George E. Booth Co.

Vice President of Service

Greenwood, IN

$131K - $168K/yr

The Vice President of Service is responsible for the continued development and success of George E ... Serve as executive leader ensuring seamless execution throughout the customer lifecycle. * Develop ...

New

George E. Booth Co.

Vice President of Service

Greenwood, IN · On-site

$131K - $168K/yr

The Vice President of Service is responsible for the continued development and success of George E ... Serve as executive leader ensuring seamless execution throughout the customer lifecycle. * Develop ...

New

PinnaclePartners

VP Client Services

Indianapolis, IN

$120K - $160K/yr

VP Client Services Indianapolis, IN - North Compensation: $120-160K Direct Hire This role owns the ... Requirements: Minimum of 10 years of experience leading client services, customer success ...

Bsu

Executive Assistant to Vice President

Muncie, IN · On-site

$22 - $24.20/hr

Executive Assistant to Vice President Compensation: $22.00 - 24.20 Department: VP for Information ... customer service to apply. Candidates for searches must have current authorization to be employed ...

Via Credit Union

Executive Vice President

Marion, IN · On-site

The EVP drives lending strategy, product innovation, and operational excellence to support ... Drive operational efficiency, process improvement, and service excellence across the organization.

Via Credit Union

Executive Vice President

Marion, IN · On-site

$200K - $250K/yr

The EVP drives lending strategy, product innovation, and operational excellence to support ... Drive operational efficiency, process improvement, and service excellence across the organization.

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Showing results 1-20

All JobsVp Customer Service JobsVp Customer Service Jobs in Indiana

Vp Customer Service information

See Indiana salary details

$75.6K

$155.3K

$249.3K

How much do vp customer service jobs pay per year?

As of Jul 18, 2026, the average yearly pay for vp customer service in Indiana is $155,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,800.00 and $168,900.00 per year, depending on experience, location, and employer.

How does a VP of Customer Service typically collaborate with other departments to improve the overall customer experience?

A VP of Customer Service frequently works cross-functionally with departments such as Sales, Product Development, and Marketing to ensure that customer feedback is integrated into business strategies. They lead initiatives to streamline communication channels, resolve systemic issues, and align service standards with company goals. Regular meetings, shared performance metrics, and joint projects are common ways the VP ensures all departments are working towards delivering a consistent and high-quality customer experience.

What does a VP of Customer Service do?

A VP of Customer Service is responsible for overseeing a company's customer service operations and ensuring high levels of customer satisfaction. They develop strategies to improve customer experience, manage customer service teams, and set goals for service quality and efficiency. This executive collaborates with other departments to align customer service with overall business objectives, analyzes customer feedback to drive improvements, and often handles escalated customer issues. Ultimately, their role is crucial in maintaining customer loyalty and supporting business growth.

What is the difference between Vp Customer Service vs Customer Service Manager?

AspectVp Customer ServiceCustomer Service Manager
ResponsibilitiesOversees entire customer service strategy, sets policies, and manages multiple teams or departmentsManages daily customer service operations, supervises frontline staff, and handles escalations
Required CredentialsBachelor's degree; experience in leadership roles; industry-specific knowledgeBachelor's degree; experience in customer service; leadership skills
Work EnvironmentExecutive-level, strategic planning, often in corporate officesOperational, team management, customer-facing interactions
ScopeCompany-wide customer service policies and initiativesTeam-specific customer service delivery and performance

The Vp Customer Service focuses on strategic leadership and company-wide policies, while the Customer Service Manager handles daily operations and team management. Both roles require leadership experience and industry knowledge, but differ in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a VP of Customer Service, and why are they important?

To thrive as a VP of Customer Service, you need extensive experience in customer support management, a deep understanding of service operations, and a relevant bachelor's or master's degree. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required, along with certifications such as Six Sigma or CX professional credentials. Exceptional leadership, strategic thinking, and communication skills set top candidates apart by fostering team performance and cross-functional collaboration. These skills and qualifications are essential to drive customer satisfaction, operational excellence, and long-term business growth.
What are the most commonly searched types of Customer Service jobs in Indiana? The most popular types of Customer Service jobs in Indiana are:
What are popular job titles related to Vp Customer Service jobs in Indiana? For Vp Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Vp Customer Service jobs in Indiana look for? The top searched job categories for Vp Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Vp Customer Service jobs? Cities in Indiana with the most Vp Customer Service job openings:
Vp Customer Service jobs near you
Infographic showing various Vp Customer Service job openings in Indiana as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $155,311 per year, or $74.7 per hour.
Vice President of Service

Vice President of Service

George E. Booth Co.

Greenwood, IN

$131K - $168K/yr

Full-time

Posted 3 days ago

New

Job description

The George E. Booth Co. is a family-owned and operatedindustrial automation sales company looking to hire a Vice President of Service at our Greenwood HQ.

The George E. Booth Co. is a major distributor of processinstrumentation products, controls, and related services to customers inIllinois, Indiana, Kentucky, Ohio, and Tennessee.  Founded in 1963, GeorgeE. Booth Sr. recognized that there would be a natural evolution in thedevelopment of products for the industrial instrumentation process field. 

The Vice President of Service is responsible for the continued development and success of George E Booth's Service Division.  The Vice President of Service will direct and coordinate the operations for the Service Division by managing daily operations, developing, and executing a growth minded business strategy for the division.  

Position is bound primarily to a standard officedesk station with occasional travel to local territory during normal businesshours. A clean driving record required. This role comes with a competitivecompensation plan and as well as excellent benefits. All candidates must belegally authorized to work in the United States.

Responsibilities for the Vice President of Service:

  • Provide executive oversight for enterprise-wide initiatives, ensuring strategic alignment, cross-functional collaboration, effective governance, and successful execution of key business priorities.
  • Establish strategic objectives, annual operating plans, budgets, and performance metrics for the Service organization.
  • Serve as executive leader ensuring seamless execution throughout the customer lifecycle.
  • Develop scalable service processes that support company growth while maintaining exceptional quality and customer experience.
  • Evaluate emerging technologies, industry trends, and competitive offerings to identify opportunities for innovation and market differentiation. 
  • Develop organizational capabilities through succession planning, talent development, coaching, and performance management. 
  • Build strong relationships with key customers, strategic partners, suppliers, and industry stakeholders serving as an executive escalation point for critical service issues. 
  • Manage departmental budgets, resource allocation, and organizational planning to maximize operational effectiveness. 
  • Ensure compliance with applicable regulatory, quality, safety, and company standards.
  • All other duties as assigned by shareholders.  

Requirements for the Vice President of Service

  • Bachelor's degree in related field required
  • Five to Seven years of related service experience
  • Strong communication skills whether written, verbal or otherwise required especially using moderately complex terminology and concepts.
  • Valid Driver's License Required
  • All candidates must be legally authorized to work in the United States.
Employment Type: FULL_TIME

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