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Voip Technical Support Jobs (NOW HIRING)

Pavion

MSP Technical Support

Altamonte Springs, FL · On-site

$45K - $55K/yr

The MSP Technical Support role delivers frontline technical assistance to clients by resolving ... Support phone system and VOIP administration. * Assist with technologies related to Microsoft ...

Pavion

MSP Technical Support

Altamonte Springs, FL · On-site

$45K - $55K/yr

The MSP Technical Support role delivers frontline technical assistance to clients by resolving ... Support phone system and VOIP administration. * Assist with technologies related to Microsoft ...

Aseva

Technical Support Specialist

Santa Barbara, CA · On-site

They are hiring a Technical Assistance Center (TAC) Agent to manage and resolve customer support ... VoIP, basic security, traceroutes) • Proficiency with Microsoft 365 tools • Able to manage ...

Aalis Management Consulting

GU · On-site

VoIP or telecommunications-support experience.Experience developing SOPs, job aids, user guides, and technical communications.Experience working against ticket-resolution SLAs or service-performance ...

Computech Corporation

Technical Support

Saline, MI

$33K - $42K/yr

In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ... VoIP telephones Excellent written and verbal business communication skills with ability to ...

Touro University

Technical Support Specialist

Vallejo, CA · On-site

$65K/yr

Overview Under the direction of the Technical/ AV Leads, the Technical Support Technician provides ... VOIP services, projection, audio and other multi-media resources available on campus, as needed ...

All Copy Products

VOIP Technician

Chandler, AZ · On-site

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...

All Copy Products

VOIP Technician

Denver, CO · On-site

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...

All Copy Products

VOIP Technician

Denver, CO

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...

Sanmina

Technical Support Specialist

Houston, TX · On-site

... VoIP environment, and cell phone user support. • Resolving anti-virus/anti-spam issues on user ... technical school, or a minimum one year of related experience and/or training, or equivalent ...

SGS Consulting

Technical Support Technician

Allen, TX · On-site

$34K - $43K/yr

As a Technical Support Technician II, you will perform both technical and administrative ... Knowledge of VoIP and IP telephony * RF trunking and communication network knowledge Systems ...

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Voip Technical Support information

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$26

$44

How much do voip technical support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for voip technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a VoIP Technical Support?

A VoIP Technical Support job involves assisting customers with issues related to Voice over IP (VoIP) systems, including setup, troubleshooting, and maintenance. Technicians diagnose network and call quality problems, configure hardware/software, and provide guidance on best practices for VoIP communication. They work with VoIP providers, internet connections, routers, and firewalls to ensure seamless voice communication. Strong networking knowledge and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive in the VoIP Technical Support position, and why are they important?

To thrive as a VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), and troubleshooting skills, often demonstrated by relevant IT certifications or experience with VoIP systems. Familiarity with common tools like packet analyzers (e.g., Wireshark), ticketing systems, and platforms such as Cisco, Avaya, or Asterisk is typically required. Strong communication, patience, and problem-solving abilities are vital soft skills for effectively assisting clients and working within support teams. These competencies ensure efficient diagnosis and resolution of technical issues, leading to reliable communication services and high customer satisfaction.

What are some typical challenges faced by VoIP Technical Support professionals, and how are they addressed?

VoIP Technical Support professionals often encounter issues such as call quality problems, dropped connections, or user setup difficulties, which can stem from network configuration errors, bandwidth limitations, or software incompatibilities. Addressing these challenges usually involves systematic troubleshooting, collaborating closely with network engineers, and guiding end-users through diagnostic steps. Team members may also participate in ongoing training to stay updated on evolving technologies and solutions. This dynamic environment helps develop strong analytical and communication skills, making the role both challenging and rewarding.

Are Voip technical support engineers in demand?

VoIP technical support engineers are in demand due to the growing reliance on VoIP technology for business communications. They are needed to troubleshoot network issues, configure systems, and ensure reliable service, often requiring knowledge of networking protocols and certifications like CCNA or CompTIA Network+.
More about Voip Technical Support jobs

What are the most commonly searched types of Voip Technical Support jobs?

The most popular types of Voip Technical Support jobs are:

What job categories do people searching Voip Technical Support jobs look for?

The top searched job categories for Voip Technical Support jobs are:

Voip Technical Support jobs near you
Infographic showing various Voip Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

VoIP Engineer with Security Clearance

Prism, Inc.

Springfield, VA • On-site

Other

Re-posted 6 days ago

Job description

PRISM seeks a VoIP Network Engineer to join our team. In this role, you will have a strong understanding of voice and data networking technologies, focusing on Voice over IP (VoIP) systems. This role requires technical expertise, problem-solving skills, and a customer-centric approach. Responsibilities:
Design, implement, and maintain VoIP systems, including IP PBXs, softphones, and other related hardware and software.
Troubleshoot and resolve complex VoIP network issues, such as voice quality problems, call failures and network congestion.
Configure and optimize VoIP networks for optimal performance, reliability, and security.
Monitor network performance metrics and proactively identify potential issues.
Collaborate with other IT teams to ensure seamless integration of VoIP systems with existing network infrastructure.
Stay up-to-date with the latest VoIP technologies and industry best practices.
Provide technical support to end-users and other IT staff.
Document network configurations, procedures, and troubleshooting steps.
Qualifications: Qualifications
Active DoD Top Secret Clearance
Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent experience.
14+ years of IT network engineering experience, including Tier II/III support and infrastructure implementation.
Expertise in voice systems (Unclassified, Secure, TDM, VoIP).
Experience supporting government clients in secure environments (NIPRNET, SIPRNET).
Proficiency in network security, including change order review and risk assessment.
Strong understanding of cabling standards and termination techniques.
Experience managing technical teams in a government environment. Desired Skills and Experience
ITIL Foundation certification.
Network certifications (e.g., Network+, CCNA, CCNP, CCVP, Aruba, BICSI).
Familiarity with government security standards (DoS, FAHs, FAMs).
Strong interpersonal and communication skills.

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