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Voip Technical Support Jobs (NOW HIRING)

VoIP Support Specialist

Manhattan, NY · On-site

$100K - $125K/yr

... technical support for network and VOIP issues. -Manage coordination with vendors and service providers on VOIP design, implementation and capacity planning including performance analysis, traffic ...

... technical support for network and VOIP issues. - Manage coordination with vendors and service providers on VOIP design, implementation and capacity planning including performance analysis, traffic ...

Job Title: Technical Support (Onsite) Location: Detroit, MI Duration: 3 Months+ Note Position ... Prior experience with VoIP, audiovisual equipment setup and operation preferred * Proven technical ...

The MSP Technical Support role delivers frontline technical assistance to clients by resolving ... Support phone system and VOIP administration. * Assist with technologies related to Microsoft ...

VOIP Technician

Denver, CO · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...

Technical Support

Saline, MI

$33.80K - $42.30K/yr

In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ... VoIP telephones Excellent written and verbal business communication skills with ability to ...

VOIP Technician

Tempe, AZ · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...

Provide remote technical support to inhouse and thirdparty field technicians for configuration, troubleshooting, and provisioning of VoIP and TDM PBX systems. * Develop clear and concise ...

Provide remote technical support to inhouse and thirdparty field technicians for configuration, troubleshooting, and provisioning of VoIP and TDM PBX systems. * Develop clear and concise ...

VOIP Technician

Albany, NY

$24.03 - $26.44/hr

Serve as initial escalation point for technical support issues * Troubleshoot and report VoIP performance issues. * Responsible for resolving customer requests/issues in a timely manner. What you ...

... VoIP or home phone systems * Ability to clearly explain technical concepts to non-technical ... Minimum of 1 year of technical support, IT help desk, ISP support, or related experience required ...

Configure SIP trunks, gateways, and network connectivity Technical Support * Provide Level 2/3 ... Experience with hosted/cloud VoIP environments * Knowledge of contact center features and call flow ...

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Voip Technical Support information

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$14

$26

$44

How much do voip technical support jobs pay per hour?

As of May 29, 2026, the average hourly pay for voip technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a VoIP Technical Support job?

A VoIP Technical Support job involves assisting customers with issues related to Voice over IP (VoIP) systems, including setup, troubleshooting, and maintenance. Technicians diagnose network and call quality problems, configure hardware/software, and provide guidance on best practices for VoIP communication. They work with VoIP providers, internet connections, routers, and firewalls to ensure seamless voice communication. Strong networking knowledge and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Voip Technical Support position, and why are they important?

To thrive as a VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), and troubleshooting skills, often demonstrated by relevant IT certifications or experience with VoIP systems. Familiarity with common tools like packet analyzers (e.g., Wireshark), ticketing systems, and platforms such as Cisco, Avaya, or Asterisk is typically required. Strong communication, patience, and problem-solving abilities are vital soft skills for effectively assisting clients and working within support teams. These competencies ensure efficient diagnosis and resolution of technical issues, leading to reliable communication services and high customer satisfaction.

What are some typical challenges faced by VoIP Technical Support professionals, and how are they addressed?

VoIP Technical Support professionals often encounter issues such as call quality problems, dropped connections, or user setup difficulties, which can stem from network configuration errors, bandwidth limitations, or software incompatibilities. Addressing these challenges usually involves systematic troubleshooting, collaborating closely with network engineers, and guiding end-users through diagnostic steps. Team members may also participate in ongoing training to stay updated on evolving technologies and solutions. This dynamic environment helps develop strong analytical and communication skills, making the role both challenging and rewarding.
What are the most commonly searched types of Voip Technical Support jobs? The most popular types of Voip Technical Support jobs are:
Infographic showing various Voip Technical Support job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 3% Part Time, and 5% Contract. Highlights an 75% Physical, and 25% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Full-time

Posted yesterday


Job description

Job Summary:
Sanmina Corporation is a leading integrated manufacturing solutions provider in the global Electronics Manufacturing Services market. The Technical Support Specialist provides day-to-day technical support for desktop and laptop systems, software, phones, and network infrastructure in a fast-paced manufacturing environment.
Responsibilities:
• Maintaining and supporting the Desktop environment, Installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast-paced manufacturing environment.
• Maintaining passwords, data integrity and file system security for the desktop environment.
• Communicating technical information to both technical and nontechnical operations personnel.
• Recommending hardware and software solutions, including new acquisitions and upgrades.
• Creating user accounts.
• Imaging PCs and laptops.
• Desktop phone support in a VoIP environment, and cell phone user support.
• Resolving anti-virus/anti-spam issues on user computers.
• Working with customer systems to resolve network related issues.
• Providing “help desk” support, resolving user problems with desktop applications, workstations, and peripheral equipment.
• Installing and maintaining application and desktop software products.
• Installing and supporting label printers and barcode scanners in the manufacturing environment.
• May participate in the development of information technology and infrastructure projects.
• May conduct training programs designed to educate users about basic and specialized applications.
Qualifications:
Required:
• The ability to participate in a 24x7 on call rotation.
• G Suite/Gmail familiarity.
• 2+ years experience in a Windows/ChromeOS environment.
• Experience with MS Office products.
• Experience with AD Users and Computers Account Administration.
• Experience with MS Security Administration.
• Basic knowledge of networking (Cabling, switches).
• Experience with Microsoft Anti-Virus software.
• Experience with Disk-imaging products.
• Certificate/diploma from college or technical school, or a minimum one year of related experience and/or training, or equivalent combination of education and experience.
• Ability to lift equipment weighing up to 50 lbs.
• This is a fully onsite position located in Houston, Texas.
• The Technical Support Specialist provides day-to-day technical support to employees, laptop/desktop systems, software, phones, and network infrastructure.
• Maintaining and supporting the Desktop environment, Installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast-paced manufacturing environment.
• Maintaining passwords, data integrity and file system security for the desktop environment.
• Communicating technical information to both technical and nontechnical operations personnel.
• Recommending hardware and software solutions, including new acquisitions and upgrades.
• Creating user accounts.
• Imaging PCs and laptops.
• Desktop phone support in a VoIP environment, and cell phone user support.
• Resolving anti-virus/anti-spam issues on user computers.
• Working with customer systems to resolve network related issues.
• Providing 'help desk' support, resolving user problems with desktop applications, workstations, and peripheral equipment.
• Installing and maintaining application and desktop software products.
• Installing and supporting label printers and barcode scanners in the manufacturing environment.
• May participate in the development of information technology and infrastructure projects.
• May conduct training programs designed to educate users about basic and specialized applications.
• Sanmina is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.
• This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident.
Company:
SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED is a machinery company based out of Tamil Nadu, India. Founded in 1980, the company is headquartered in Chennai, Tamil Nadu, IN, , with a team of 201-500 employees. The company is currently Growth Stage.