Job Summary:
Sanmina Corporation is a leading integrated manufacturing solutions provider in the global Electronics Manufacturing Services market. The Technical Support Specialist provides day-to-day technical support for desktop and laptop systems, software, phones, and network infrastructure in a fast-paced manufacturing environment.
Responsibilities:
• Maintaining and supporting the Desktop environment, Installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast-paced manufacturing environment.
• Maintaining passwords, data integrity and file system security for the desktop environment.
• Communicating technical information to both technical and nontechnical operations personnel.
• Recommending hardware and software solutions, including new acquisitions and upgrades.
• Creating user accounts.
• Imaging PCs and laptops.
• Desktop phone support in a VoIP environment, and cell phone user support.
• Resolving anti-virus/anti-spam issues on user computers.
• Working with customer systems to resolve network related issues.
• Providing “help desk” support, resolving user problems with desktop applications, workstations, and peripheral equipment.
• Installing and maintaining application and desktop software products.
• Installing and supporting label printers and barcode scanners in the manufacturing environment.
• May participate in the development of information technology and infrastructure projects.
• May conduct training programs designed to educate users about basic and specialized applications.
Qualifications:
Required:
• The ability to participate in a 24x7 on call rotation.
• G Suite/Gmail familiarity.
• 2+ years experience in a Windows/ChromeOS environment.
• Experience with MS Office products.
• Experience with AD Users and Computers Account Administration.
• Experience with MS Security Administration.
• Basic knowledge of networking (Cabling, switches).
• Experience with Microsoft Anti-Virus software.
• Experience with Disk-imaging products.
• Certificate/diploma from college or technical school, or a minimum one year of related experience and/or training, or equivalent combination of education and experience.
• Ability to lift equipment weighing up to 50 lbs.
• This is a fully onsite position located in Houston, Texas.
• The Technical Support Specialist provides day-to-day technical support to employees, laptop/desktop systems, software, phones, and network infrastructure.
• Maintaining and supporting the Desktop environment, Installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast-paced manufacturing environment.
• Maintaining passwords, data integrity and file system security for the desktop environment.
• Communicating technical information to both technical and nontechnical operations personnel.
• Recommending hardware and software solutions, including new acquisitions and upgrades.
• Creating user accounts.
• Imaging PCs and laptops.
• Desktop phone support in a VoIP environment, and cell phone user support.
• Resolving anti-virus/anti-spam issues on user computers.
• Working with customer systems to resolve network related issues.
• Providing 'help desk' support, resolving user problems with desktop applications, workstations, and peripheral equipment.
• Installing and maintaining application and desktop software products.
• Installing and supporting label printers and barcode scanners in the manufacturing environment.
• May participate in the development of information technology and infrastructure projects.
• May conduct training programs designed to educate users about basic and specialized applications.
• Sanmina is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.
• This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident.
Company:
SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED is a machinery company based out of Tamil Nadu, India. Founded in 1980, the company is headquartered in Chennai, Tamil Nadu, IN, , with a team of 201-500 employees. The company is currently Growth Stage.