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Voc Jobs (NOW HIRING)

Accuity

VOC Program Analyst - (VOC Specialist)

$72K - $92K/yr

Support VOC program administration and execution, maintaining survey standards, templates, and processes established by the VOC program across listening posts and feedback channels. Support the ...

The Arc New York

Pre-Voc Specialist

Slingerlands, NY · On-site

$20/hr

The Pre-Voc Specialist will teach and assist people to obtain and maintain job readiness and work skills essential to their successful employment. Want to be a WWAARC PVS and join our Team?

NextDeavor

VOC Platform Success Specialist

San Jose, CA · On-site

$45.07 - $56.34/hr

Description VOC Platform Success Specialist Full-time San Jose, CA, US Adobe Inc., formerly Adobe Systems Incorporated, is an American computer software company based in San Jose, California. It ...

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How much do voc jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for voc in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $38.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a vocational counselor, and why are they important?

To thrive as a Vocational Counselor, you need a solid understanding of career development theories, assessment techniques, and counseling practices, typically backed by a degree in counseling or a related field and relevant certification. Familiarity with career assessment tools, job-matching software, and labor market information systems is essential. Exceptional interpersonal communication, active listening, and empathy are crucial soft skills for building trust and effectively guiding clients. These abilities enable counselors to provide personalized, actionable career guidance that empowers clients to achieve their employment goals.

What is the difference between Voc vs Electrician?

AspectVocElectrician
Required CredentialsVoc certification or licenseElectrician license or certification
Work EnvironmentConstruction sites, industrial settingsResidential, commercial, industrial wiring
Industry UsageEnergy, manufacturing, constructionElectrical installation and repair
Common Search/ComparisonVoc vs ElectricianElectrician vs Voc

Voc (Vocational) professionals typically focus on specific trades or technical skills within industries like construction or manufacturing, often requiring specialized certifications. Electricians are a type of Voc professional specializing in electrical systems. While both roles may share similar work environments and credentials, Voc is a broader category, whereas Electrician refers specifically to electrical work. Understanding these differences helps job seekers find the right career path or job opportunities in their industry.

What is a vocational counselor?

Vocational Counselors are professionals who help individuals explore career options, develop job-search skills, and overcome barriers to employment. They work with clients to assess their interests, strengths, and abilities, and then provide guidance on suitable career paths, training opportunities, and workplace accommodations if needed. Vocational Counselors may work in schools, rehabilitation centers, government agencies, or private practice, supporting people of all ages, including those with disabilities or special needs. Their goal is to help clients achieve meaningful employment and reach their full potential in the workforce.

What are some common challenges faced by vocational instructors when training diverse groups of students?

Vocational Instructors often work with students from varied backgrounds, each bringing different skill levels, learning styles, and motivations. One common challenge is adapting instructional methods to accommodate these differences while ensuring everyone stays engaged and achieves learning objectives. Additionally, instructors must stay updated on industry trends and technologies to provide relevant, hands-on training. Effective communication and patience are essential for fostering an inclusive, supportive classroom environment.
More about Voc jobs
What cities are hiring for Voc jobs? Cities with the most Voc job openings:
What states have the most Voc jobs? States with the most job openings for Voc jobs include:
What job categories do people searching Voc jobs look for? The top searched job categories for Voc jobs are:
Voc jobs near you
Infographic showing various Voc job openings in the United States as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $71,721 per year, or $34.5 per hour.

VOC Program Analyst - (VOC Specialist)

Accuity

Remote

$72K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Acuity is seeking a Voice of Customer Specialist to support Acuity's cross-channel Voice of Customer (VOC) program through the implementation and administration of listening posts and customer feedback programs across key journeys. This role is responsible for executing surveys and feedback workflows, maintaining VOC platforms and processes, and supporting journey measurement, and reporting activities under established VOC frameworks. This role partners with Customer Experience, Customer Research, Strategic Analytics partners, external support vendors, and business stakeholders. A primary responsibility is to ensure consistent and effective collection and organization of customer and agent feedback data.
ESSENTIAL RESPONSIBILITIES:
  • Support VOC program administration and execution, maintaining survey standards, templates, and processes established by the VOC program across listening posts and feedback channels. Support the ongoing maintenance and optimization of customer listening programs and VOC workflows.
  • Build and field Qualtrics surveys following established survey design standards including survey configuration, sampling coordination, testing, and quality control - for agents, consumers, and customers.
  • Support customer and agent feedback workflows, including routing, notifications, follow-up coordination, and maintenance of closed-loop feedback processes.
  • Support collection and organization of customer and agent feedback data across key listening channels.
  • Support recurring VOC reporting and dashboard updates to help monitor customer and agent experience trends across journeys and touchpoints.
  • Prepare summaries, dashboards, and presentation materials to support sharing VOC results and trends with stakeholders.
  • Partner with Customer Experience and business stakeholders to support VOC program execution and feedback processes.
  • Support administration of the Qualtrics platform and coordination with vendor support resources as needed.
  • Model and reinforce Acuity's Common Purpose by promoting customer-focused behaviors in team interactions, decision-making, and cross-functional collaboration.
  • Highly regular, predictable attendance.
  • Perform other duties as assigned.

EDUCATION:
Bachelor's degree in Analytics/Business/Marketing or related field preferred.
EXPERIENCE:
  • 2+ years of experience in customer experience, survey operations, VOC, market research operations, or related fields.
  • 2+ years of experience working within survey platforms (such as Qualtrics, Medallia).
  • Basic to intermediate experience supporting VOC or customer feedback programs, including survey implementation, administration, and reporting.

OTHER QUALIFICATIONS:
  • Experience supporting survey design, CX measurement, and VOC program administration.
  • Basic experience with dashboarding and reporting tools
  • Proficient with Qualtrics, customer data platforms, feedback-management tools, and Google Analytics.
  • Strong attention to detail and project coordination skills. Ability to manage multiple survey programs and timelines simultaneously.
  • Skilled at working across client teams including: agile, IT, design, marketing, and operations; quick to embrace new tools and processes.
  • Experience coordinating customer feedback programs, survey processes, and reporting activities across multiple touchpoints.

*Acuity does not sponsor applicants for U.S. work authorization.*
This job is classified as exempt.
The salary range for this position is $72,000-92,000 annually. This salary range is an estimate, and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities.
For this role, Acuity offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process.
We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Acuity will include at least one in-person interview during the hiring process for all positions.
If you have a disability and require reasonable accommodations to apply or during the interview process, including for in-person interviews, please contact our Talent Acquisition team at careers@acuity.com. Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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