... VOC) Support Services and the authoritative on-shift decision-maker for VTC services short of engineering authority. The VTC Lead directs VTC administrators, performs all VTC administrator functions ...
... VOC) Support Services and the authoritative on-shift decision-maker for VTC services short of engineering authority. The VTC Lead directs VTC administrators, performs all VTC administrator functions ...
Senior Network Engineer (On-Site) with Security Clearance
Columbus, OH · On-site
$100K - $137K/yr
... VOC) and COOP Support Services. The Senior Network Engineer is responsible for the design, configuration, implementation, integration, security, and sustainment of enterprise telecom and ...
Senior Network Engineer (On-Site) with Security Clearance
Columbus, OH · On-site
$100K - $137K/yr
... VOC) and COOP Support Services. The Senior Network Engineer is responsible for the design, configuration, implementation, integration, security, and sustainment of enterprise telecom and ...
Communication of customer needs and requirements (VOC) * Monitor and report on customer activity, competitive actions, and market conditions within assigned accounts * Support booking activities and ...
Communication of customer needs and requirements (VOC) * Monitor and report on customer activity, competitive actions, and market conditions within assigned accounts * Support booking activities and ...
Chemical Regulatory Compliance Specialist
Columbus, OH · On-site
$60K - $80K/yr
Manage LEED and green building documentation, VOC emissions certifications, and customer sustainability requests. * Support global product stewardship activities including REACH, CLP, SVHC, RoHS ...
Chemical Regulatory Compliance Specialist
Columbus, OH · On-site
$60K - $80K/yr
Manage LEED and green building documentation, VOC emissions certifications, and customer sustainability requests. * Support global product stewardship activities including REACH, CLP, SVHC, RoHS ...
Business Development Manager - Wholesale
Dublin, OH · On-site
$80K - $100K/yr
Conduct Voice of the Customer (VOC) outreach, including site visits and virtual engagement Training & Market Engagement * Lead product training for distributors, reps, and customers * Participate in ...
Quick apply
Business Development Manager - Wholesale
Dublin, OH · On-site
$80K - $100K/yr
Conduct Voice of the Customer (VOC) outreach, including site visits and virtual engagement Training & Market Engagement * Lead product training for distributors, reps, and customers * Participate in ...
Manage LEED and green building documentation, VOC emissions certifications, and customer sustainability requests. * Support global product stewardship activities including REACH, CLP, SVHC, RoHS ...
Manage LEED and green building documentation, VOC emissions certifications, and customer sustainability requests. * Support global product stewardship activities including REACH, CLP, SVHC, RoHS ...
Hunting Sales Outfitter - Part Time
Columbus, OH · On-site
$16 - $18.75/hr
Promoting programs including, but not limited to CLUB membership, VOC and IN Store Pick up. * Obtains the ability to demonstrate product to customers. * Organizes and maintains Merchandise within the ...
Hunting Sales Outfitter - Part Time
Columbus, OH · On-site
$16 - $18.75/hr
Promoting programs including, but not limited to CLUB membership, VOC and IN Store Pick up. * Obtains the ability to demonstrate product to customers. * Organizes and maintains Merchandise within the ...
Conduct market research, VOC activities, competitive analysis, and market sizing. * Build business cases, growth forecasts, and strategic recommendations. * Identify and prioritize distributors ...
Conduct market research, VOC activities, competitive analysis, and market sizing. * Build business cases, growth forecasts, and strategic recommendations. * Identify and prioritize distributors ...
Industrial Painter
$23 - $25/hr
Record and document VOC data requirements. * Follow work orders, standard operating procedures (SOPs), and quality guidelines. Compensation Compensation will be competitive and commensurate with ...
Quick apply
Industrial Painter
$23 - $25/hr
Record and document VOC data requirements. * Follow work orders, standard operating procedures (SOPs), and quality guidelines. Compensation Compensation will be competitive and commensurate with ...
Seasonal Service Team Member, Part Time
Hilliard, OH · On-site
$11 - $13/hr
... VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes ...
Seasonal Service Team Member, Part Time
Hilliard, OH · On-site
$11 - $13/hr
... VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes ...
Sr. Engineering Manager
Delaware, OH · On-site
Use voice of customer (VOC) from a deep understanding of current customer pain points, field issues and market trends to shape New Product definitions. * Experience in writing &/or approving ...
Sr. Engineering Manager
Delaware, OH · On-site
Use voice of customer (VOC) from a deep understanding of current customer pain points, field issues and market trends to shape New Product definitions. * Experience in writing &/or approving ...
Telecom Network Engineer
Columbus, OH · On-site
$80K - $95K/yr
... VOC), distribution of IP/TV signal to onsite devices, Digital Signage template creation and maintenance, user education Video Streaming distribution using industry standard equipment to the Agency ...
Telecom Network Engineer
Columbus, OH · On-site
$80K - $95K/yr
... VOC), distribution of IP/TV signal to onsite devices, Digital Signage template creation and maintenance, user education Video Streaming distribution using industry standard equipment to the Agency ...
Telecom Network Engineer
Columbus, OH · On-site
$80K - $95K/yr
... VOC), distribution of IP/TV signal to onsite devices, Digital Signage template creation and maintenance, user education Video Streaming distribution using industry standard equipment to the Agency ...
Quick apply
Telecom Network Engineer
Columbus, OH · On-site
$80K - $95K/yr
... VOC), distribution of IP/TV signal to onsite devices, Digital Signage template creation and maintenance, user education Video Streaming distribution using industry standard equipment to the Agency ...
Sr. Engineering Manager
Delaware, OH · On-site
Use voice of customer (VOC) from a deep understanding of current customer pain points, field issues and market trends to shape New Product definitions. * Experience in writing &/or approving ...
Sr. Engineering Manager
Delaware, OH · On-site
Use voice of customer (VOC) from a deep understanding of current customer pain points, field issues and market trends to shape New Product definitions. * Experience in writing &/or approving ...
Telecom Network Engineer
Columbus, OH · On-site
$80K - $95K/yr
... VOC), distribution of IP/TV signal to onsite devices, Digital Signage template creation and maintenance, user education Video Streaming distribution using industry standard equipment to the Agency ...
Telecom Network Engineer
Columbus, OH · On-site
$80K - $95K/yr
... VOC), distribution of IP/TV signal to onsite devices, Digital Signage template creation and maintenance, user education Video Streaming distribution using industry standard equipment to the Agency ...
Telecom Network Engineer
$80K - $95K/yr
... VOC), distribution of IP/TV signal to onsite devices, Digital Signage template creation and maintenance, user education Video Streaming distribution using industry standard equipment to the Agency ...
Telecom Network Engineer
$80K - $95K/yr
... VOC), distribution of IP/TV signal to onsite devices, Digital Signage template creation and maintenance, user education Video Streaming distribution using industry standard equipment to the Agency ...
Technical Director
Columbus, OH · On-site
$150 - $190/hr
... TSCA, VOC standards) that affect formulations and customers. Manufacturing Partnership * Support Manufacturing to ensure high product quality, repeatability, and customer satisfaction. * Own ...
Technical Director
Columbus, OH · On-site
$150 - $190/hr
... TSCA, VOC standards) that affect formulations and customers. Manufacturing Partnership * Support Manufacturing to ensure high product quality, repeatability, and customer satisfaction. * Own ...
Chef de Cuisine - Ohio Wesleyan University
Delaware, OH · On-site
$72K - $75K/yr
Interacts with guests via weekly table touches to obtain feedback on food quality, service, and special events utilizing the VOC (Voice of the Consumer) program. * Ensures full compliance with ...
Chef de Cuisine - Ohio Wesleyan University
Delaware, OH · On-site
$72K - $75K/yr
Interacts with guests via weekly table touches to obtain feedback on food quality, service, and special events utilizing the VOC (Voice of the Consumer) program. * Ensures full compliance with ...
Technical Director
Columbus, OH · On-site
... TSCA, VOC standards) that affect formulations and customers. Manufacturing Partnership * Support Manufacturing to ensure high product quality, repeatability, and customer satisfaction. * Own ...
Technical Director
Columbus, OH · On-site
... TSCA, VOC standards) that affect formulations and customers. Manufacturing Partnership * Support Manufacturing to ensure high product quality, repeatability, and customer satisfaction. * Own ...
Franchise Operations Manager (LAC)
Dublin, OH · On-site
$843K/yr
Benchmarks and uses data (Audits, VOC, Financials, etc.) to lead strategic planning with franchise partners that drives customer count growth and operational excellence. Organizational Focus/Training ...
Franchise Operations Manager (LAC)
Dublin, OH · On-site
$843K/yr
Benchmarks and uses data (Audits, VOC, Financials, etc.) to lead strategic planning with franchise partners that drives customer count growth and operational excellence. Organizational Focus/Training ...
Voc information
See salary details
$20.67 - $25.15
16% of jobs
$26.55 is the 25th percentile. Wages below this are outliers.
$25.15 - $29.63
29% of jobs
The median wage is $30.64 / hr.
$29.63 - $34.11
21% of jobs
$36.17 is the 75th percentile. Wages above this are outliers.
$34.11 - $38.59
19% of jobs
$38.59 - $43.07
9% of jobs
$43.07 - $47.55
1% of jobs
$47.55 - $52.03
2% of jobs
$52.03 - $56.51
2% of jobs
$56.51 - $60.99
0% of jobs
$60.99 - $65.47
0% of jobs
$65.47 - $69.95
0% of jobs
$20
$34
$69
How much do voc jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for voc in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $38.22 per hour, depending on experience, location, and employer.
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For Voc jobs, the most frequently searched job titles are:
What job categories do people searching Voc jobs look for?
The top searched job categories for Voc jobs are:
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Cities with the most Voc job openings:
What states have the most Voc jobs?
States with the most job openings for Voc jobs include:
Other
Medical, Retirement, PTO
Posted 12 days ago
Job description
Why ITinfra? • Small, growing, dynamic and fun company to work with • We emphasize and foster professional growth by helping you set and achieve professional goals • Exceptional health insurance benefits • 401K and Paid Time Off (PTO) Work Location(s): • On-site in Columbus, OH or Richmond, VA Job Description:
Serves as the operational lead for Video Operations Center (VOC) Support Services and the authoritative on-shift decision-maker for VTC services short of engineering authority. The VTC Lead directs VTC administrators, performs all VTC administrator functions when needed, supports junior-level engineering activities, and acts as the primary operational escalation point for secure and unsecure VTC, streaming video, IPTV/digital signage, SBC/CUBE, E911, and related collaboration services. • Lead assigned VOC shifts and provide direction, tasking, mentoring, and quality oversight to VTC administrators while maintaining continuous operational coverage. • Set up, monitor, and support secure and unsecure VTC events, including required active monitoring for Flag, SES, GO, and other designated senior-leader conferences, and passive monitoring for other conferences. • Ensure senior-leader events are established 60 minutes before start time and other events 30 minutes before start time; verify conference readiness with local VTC administrators and respond immediately to degradation or session drops. • Provide Tier II support for connectivity, audio, video, scheduling, endpoint integration, streaming, IPTV/digital signage, SBC/CUBE, SIP, and E911 operational issues; validate troubleshooting actions and escalate unresolved or engineering-level issues to Tier III engineering. • Monitor VTC infrastructure, SBC/CUBE health, SIP trunks, call routing, dashboards, and operational metrics; ensure incidents are properly triaged, documented, ticketed, tracked, resolved, or escalated. • Create, update, and close ServiceNow trouble tickets and work orders; identify the source of operational faults and proposed remediation within required timelines. • Oversee shift-level Daily VTC Services Update inputs, operational status reporting, weekly SBC/E911 metrics, issue summaries, trend observations, and documentation quality. • Participate in engineering-led maintenance, testing, patching, changing events, failover testing, and development activities as the operational representative while preventing unauthorized configuration changes. • Support configuration management, audit sustainment, inventory control, enterprise policy compliance, DOD 8570/8140 reporting inputs, and maintenance of SOPs, CONOPS, troubleshooting guides, and quick-reference materials. • Provide on-shift training and familiarization to VOC staff, DLA VTC operators, content managers, administrators, and other users as required. Preferred experience: • Hands-on experience with Cisco Meeting Server, Cisco Meeting Management, Expressway-C/E, CUCM, CUBE, TMS, Synergy Sky, VQ Analytics, WebRTC/WebAPP, Haivision, IPTV, or digital signage platforms. • Experience supporting NIPR and SIPR VTC operations, senior-leader events, and mission-critical 24x7 environments. • Experience with ServiceNow, DISA STIG compliance, configuration management, audit support, and operational reporting. Qualifications (Must Haves): • Six (6) years of progressive Information Technology experience. • DoD-approved baseline cybersecurity certification such as CompTIA Security+ or equivalent. • Comparable industry credential supporting telecommunications or network operations and effective coordination between engineering and administrative staff. • Active Secret Clearance. • Ability to perform on-site shift-lead and VTC administrator duties in Columbus or Richmond, including after-hours or overtime support when required.
Serves as the operational lead for Video Operations Center (VOC) Support Services and the authoritative on-shift decision-maker for VTC services short of engineering authority. The VTC Lead directs VTC administrators, performs all VTC administrator functions when needed, supports junior-level engineering activities, and acts as the primary operational escalation point for secure and unsecure VTC, streaming video, IPTV/digital signage, SBC/CUBE, E911, and related collaboration services. • Lead assigned VOC shifts and provide direction, tasking, mentoring, and quality oversight to VTC administrators while maintaining continuous operational coverage. • Set up, monitor, and support secure and unsecure VTC events, including required active monitoring for Flag, SES, GO, and other designated senior-leader conferences, and passive monitoring for other conferences. • Ensure senior-leader events are established 60 minutes before start time and other events 30 minutes before start time; verify conference readiness with local VTC administrators and respond immediately to degradation or session drops. • Provide Tier II support for connectivity, audio, video, scheduling, endpoint integration, streaming, IPTV/digital signage, SBC/CUBE, SIP, and E911 operational issues; validate troubleshooting actions and escalate unresolved or engineering-level issues to Tier III engineering. • Monitor VTC infrastructure, SBC/CUBE health, SIP trunks, call routing, dashboards, and operational metrics; ensure incidents are properly triaged, documented, ticketed, tracked, resolved, or escalated. • Create, update, and close ServiceNow trouble tickets and work orders; identify the source of operational faults and proposed remediation within required timelines. • Oversee shift-level Daily VTC Services Update inputs, operational status reporting, weekly SBC/E911 metrics, issue summaries, trend observations, and documentation quality. • Participate in engineering-led maintenance, testing, patching, changing events, failover testing, and development activities as the operational representative while preventing unauthorized configuration changes. • Support configuration management, audit sustainment, inventory control, enterprise policy compliance, DOD 8570/8140 reporting inputs, and maintenance of SOPs, CONOPS, troubleshooting guides, and quick-reference materials. • Provide on-shift training and familiarization to VOC staff, DLA VTC operators, content managers, administrators, and other users as required. Preferred experience: • Hands-on experience with Cisco Meeting Server, Cisco Meeting Management, Expressway-C/E, CUCM, CUBE, TMS, Synergy Sky, VQ Analytics, WebRTC/WebAPP, Haivision, IPTV, or digital signage platforms. • Experience supporting NIPR and SIPR VTC operations, senior-leader events, and mission-critical 24x7 environments. • Experience with ServiceNow, DISA STIG compliance, configuration management, audit support, and operational reporting. Qualifications (Must Haves): • Six (6) years of progressive Information Technology experience. • DoD-approved baseline cybersecurity certification such as CompTIA Security+ or equivalent. • Comparable industry credential supporting telecommunications or network operations and effective coordination between engineering and administrative staff. • Active Secret Clearance. • Ability to perform on-site shift-lead and VTC administrator duties in Columbus or Richmond, including after-hours or overtime support when required.
About ITinfra
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