VOC Platform Product Ownership - Serve as the primary business owner of the Voice of the Consumer (VOC) platform, managing the roadmap, backlog, and priorities aligned with business objectives.
VOC Platform Product Ownership - Serve as the primary business owner of the Voice of the Consumer (VOC) platform, managing the roadmap, backlog, and priorities aligned with business objectives.
VOC Platform Product Ownership - Serve as the primary business owner of the Voice of the Consumer (VOC) platform, managing the roadmap, backlog, and priorities aligned with business objectives.
VOC Platform Product Ownership - Serve as the primary business owner of the Voice of the Consumer (VOC) platform, managing the roadmap, backlog, and priorities aligned with business objectives.
Senior Manager, VOC Reporting/Ops
Fountain Valley, CA ยท On-site
$114K - $164K/yr
HOW YOU WILL MAKE AN IMPACT VOC Reporting & Dashboard Strategy * Define and execute enterprise VOC reporting and dashboard strategy across Customer Care, Product Quality, and Dealer Performance.
Senior Manager, VOC Reporting/Ops
Fountain Valley, CA ยท On-site
$114K - $164K/yr
HOW YOU WILL MAKE AN IMPACT VOC Reporting & Dashboard Strategy * Define and execute enterprise VOC reporting and dashboard strategy across Customer Care, Product Quality, and Dealer Performance.
Senior Manager, VOC Advanced Analytics
Fountain Valley, CA ยท On-site
$114.80 - $164/hr
Integrate VOC, operational, and warranty data to generate actionable business insights and support decision-making. Text Analytics & GenAI * Apply NLP and GenAI techniques to analyze surveys, call ...
Senior Manager, VOC Advanced Analytics
Fountain Valley, CA ยท On-site
$114.80 - $164/hr
Integrate VOC, operational, and warranty data to generate actionable business insights and support decision-making. Text Analytics & GenAI * Apply NLP and GenAI techniques to analyze surveys, call ...
Senior Manager, VOC Advanced Analytics
$114K - $164K/yr
Integrate VOC, operational, and warranty data to generate actionable business insights and support decision-making. Text Analytics & GenAI * Apply NLP and GenAI techniques to analyze surveys, call ...
Senior Manager, VOC Advanced Analytics
$114K - $164K/yr
Integrate VOC, operational, and warranty data to generate actionable business insights and support decision-making. Text Analytics & GenAI * Apply NLP and GenAI techniques to analyze surveys, call ...
VOC Platform Success Specialist
San Jose, CA ยท On-site
$45.07 - $56.34/hr
Description VOC Platform Success Specialist Full-time San Jose, CA, US Adobe Inc., formerly Adobe Systems Incorporated, is an American computer software company based in San Jose, California. It ...
VOC Platform Success Specialist
San Jose, CA ยท On-site
$45.07 - $56.34/hr
Description VOC Platform Success Specialist Full-time San Jose, CA, US Adobe Inc., formerly Adobe Systems Incorporated, is an American computer software company based in San Jose, California. It ...
VOC Platform Success Specialist
San Jose, CA ยท On-site
$45.07 - $56.34/hr
VOC Platform Success Specialist Full-time San Jose, CA, US Adobe Inc., formerly Adobe Systems Incorporated, is an American computer software company based in San Jose, California. It offers a wide ...
VOC Platform Success Specialist
San Jose, CA ยท On-site
$45.07 - $56.34/hr
VOC Platform Success Specialist Full-time San Jose, CA, US Adobe Inc., formerly Adobe Systems Incorporated, is an American computer software company based in San Jose, California. It offers a wide ...
Senior Manager, VOC Advanced Analytics
Fountain Valley, CA ยท On-site
$114K - $164K/yr
Integrate VOC, operational, and warranty data to generate actionable business insights and support decision-making. Text Analytics & GenAI * Apply NLP and GenAI techniques to analyze surveys, call ...
Senior Manager, VOC Advanced Analytics
Fountain Valley, CA ยท On-site
$114K - $164K/yr
Integrate VOC, operational, and warranty data to generate actionable business insights and support decision-making. Text Analytics & GenAI * Apply NLP and GenAI techniques to analyze surveys, call ...
Senior VOC & GC/MS Chemist
Camarillo, CA ยท On-site
Job Summary The Senior VOC & GC/MS Chemist provides technical and operational leadership for VOC and specialty analytical services at AmSpec Environmental Services' Camarillo, California laboratory.
Senior VOC & GC/MS Chemist
Camarillo, CA ยท On-site
Job Summary The Senior VOC & GC/MS Chemist provides technical and operational leadership for VOC and specialty analytical services at AmSpec Environmental Services' Camarillo, California laboratory.
Senior VOC & GC/MS Chemist
Camarillo, CA ยท On-site
Job Summary The Senior VOC & GC/MS Chemist provides technical and operational leadership for VOC and specialty analytical services at AmSpec Environmental Services' Camarillo, California laboratory.
Senior VOC & GC/MS Chemist
Camarillo, CA ยท On-site
Job Summary The Senior VOC & GC/MS Chemist provides technical and operational leadership for VOC and specialty analytical services at AmSpec Environmental Services' Camarillo, California laboratory.
Staff Data Scientist - Voice of the Customer (VoC)
San Diego, CA ยท On-site
$185K - $251K/yr
You'll shape VoC measurement and AI strategy, architect scalable modeling frameworks, and influence decisions at the director and VP level. You'll partner closely with Customer Success, Customer ...
Staff Data Scientist - Voice of the Customer (VoC)
San Diego, CA ยท On-site
$185K - $251K/yr
You'll shape VoC measurement and AI strategy, architect scalable modeling frameworks, and influence decisions at the director and VP level. You'll partner closely with Customer Success, Customer ...
You'll shape VoC measurement and AI strategy, architect scalable modeling frameworks, and influence decisions at the director and VP level. You'll partner closely with Customer Success, Customer ...
You'll shape VoC measurement and AI strategy, architect scalable modeling frameworks, and influence decisions at the director and VP level. You'll partner closely with Customer Success, Customer ...
Staff Data Scientist - Voice of the Customer (VoC)
Mountain View, CA ยท On-site
$185K - $251K/yr
You'll shape VoC measurement and AI strategy, architect scalable modeling frameworks, and influence decisions at the director and VP level. You'll partner closely with Customer Success, Customer ...
Staff Data Scientist - Voice of the Customer (VoC)
Mountain View, CA ยท On-site
$185K - $251K/yr
You'll shape VoC measurement and AI strategy, architect scalable modeling frameworks, and influence decisions at the director and VP level. You'll partner closely with Customer Success, Customer ...
Staff Data Scientist - Voice of the Customer (VoC)
San Diego, CA ยท On-site
$185K - $251K/yr
You'll shape VoC measurement and AI strategy, architect scalable modeling frameworks, and influence decisions at the director and VP level. You'll partner closely with Customer Success, Customer ...
Staff Data Scientist - Voice of the Customer (VoC)
San Diego, CA ยท On-site
$185K - $251K/yr
You'll shape VoC measurement and AI strategy, architect scalable modeling frameworks, and influence decisions at the director and VP level. You'll partner closely with Customer Success, Customer ...
Staff Data Scientist - Voice of the Customer (VoC)
$185K - $251K/yr
You'll shape VoC measurement and AI strategy, architect scalable modeling frameworks, and influence decisions at the director and VP level. You'll partner closely with Customer Success, Customer ...
Staff Data Scientist - Voice of the Customer (VoC)
$185K - $251K/yr
You'll shape VoC measurement and AI strategy, architect scalable modeling frameworks, and influence decisions at the director and VP level. You'll partner closely with Customer Success, Customer ...
LICENSED VOC. NURSE
Modesto, CA ยท On-site
$30 - $38.35/hr
Connect to your Passion. Work CVSH . At Central Valley Specialty Hospital, we are committed to providing our patients the best care. We are currently recruiting for passionate Licensed Vocational ...
LICENSED VOC. NURSE
Modesto, CA ยท On-site
$30 - $38.35/hr
Connect to your Passion. Work CVSH . At Central Valley Specialty Hospital, we are committed to providing our patients the best care. We are currently recruiting for passionate Licensed Vocational ...
LICENSED VOC. NURSE
$30 - $38.35/hr
Description Connect to your Passion. Work CVSH . At Central Valley Specialty Hospital, we are committed to providing our patients the best care. We are currently recruiting for passionate Licensed ...
LICENSED VOC. NURSE
$30 - $38.35/hr
Description Connect to your Passion. Work CVSH . At Central Valley Specialty Hospital, we are committed to providing our patients the best care. We are currently recruiting for passionate Licensed ...
LICENSED VOC. NURSE
Modesto, CA ยท On-site
$30 - $38.35/hr
Description: Connect to your Passion. Work CVSH . At Central Valley Specialty Hospital, we are committed to providing our patients the best care. We are currently recruiting for passionate Licensed ...
LICENSED VOC. NURSE
Modesto, CA ยท On-site
$30 - $38.35/hr
Description: Connect to your Passion. Work CVSH . At Central Valley Specialty Hospital, we are committed to providing our patients the best care. We are currently recruiting for passionate Licensed ...
Voice of the Consumer (VOC) Analyst Classification: ANALYST II $6,031.00 - $7,775.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range ...
New
Voice of the Consumer (VOC) Analyst Classification: ANALYST II $6,031.00 - $7,775.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range ...
New
Voice of the Consumer (VOC) Analyst
Sacramento, CA ยท On-site
$6.0K - $7.7K/mo
Voice of the Consumer (VOC) Analyst Classification: ANALYST II $6,031.00 - $7,775.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range ...
Posted today
Voice of the Consumer (VOC) Analyst
Sacramento, CA ยท On-site
$6.0K - $7.7K/mo
Voice of the Consumer (VOC) Analyst Classification: ANALYST II $6,031.00 - $7,775.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range ...
Posted today
Voc information
See California salary details
$20.40 - $24.82
16% of jobs
$26.21 is the 25th percentile. Wages below this are outliers.
$24.82 - $29.24
29% of jobs
The median wage is $30.24 / hr.
$29.24 - $33.67
21% of jobs
$35.69 is the 75th percentile. Wages above this are outliers.
$33.67 - $38.09
19% of jobs
$38.09 - $42.51
9% of jobs
$42.51 - $46.93
1% of jobs
$46.93 - $51.35
2% of jobs
$51.35 - $55.77
2% of jobs
$55.77 - $60.19
0% of jobs
$60.19 - $64.62
0% of jobs
$64.62 - $69.04
0% of jobs
$20
$34
$69
How much do voc jobs pay per hour?
What are the key skills and qualifications needed to thrive as a vocational counselor, and why are they important?
What is the difference between Voc vs Electrician?
| Aspect | Voc | Electrician |
|---|---|---|
| Required Credentials | Voc certification or license | Electrician license or certification |
| Work Environment | Construction sites, industrial settings | Residential, commercial, industrial wiring |
| Industry Usage | Energy, manufacturing, construction | Electrical installation and repair |
| Common Search/Comparison | Voc vs Electrician | Electrician vs Voc |
Voc (Vocational) professionals typically focus on specific trades or technical skills within industries like construction or manufacturing, often requiring specialized certifications. Electricians are a type of Voc professional specializing in electrical systems. While both roles may share similar work environments and credentials, Voc is a broader category, whereas Electrician refers specifically to electrical work. Understanding these differences helps job seekers find the right career path or job opportunities in their industry.
What is a vocational counselor?
What are some common challenges faced by vocational instructors when training diverse groups of students?

Full-time
Retirement, PTO
Posted 18 days ago
Job description
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen-not dilute-our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
The Job
The Senior Manager, Voice of Consumer (VOC) is responsible for leading the end-to-end design, implementation, product ownership, and operationalization of SCAN's enterprise VOC platform and program.
This role translates member, provider, and operational feedback into actionable insights, while owning the VOC platform roadmap, ensuring adoption, and driving measurable improvements across the organization.
The role requires strong execution, product mindset, and the ability to independently advance workstreams from concept through implementation.
You Will
- VOC Platform Product Ownership - Serve as the primary business owner of the Voice of the Consumer (VOC) platform, managing the roadmap, backlog, and priorities aligned with business objectives. Translate VOC strategy into platform capabilities and enhancements, partner with IT, vendors, and product teams on configuration and development, and drive adoption, performance, scalability, and continuous improvement.
- VOC Program Implementation & Execution - Lead end-to-end implementation of the VOC platform and program, including workflows, business requirements, integrations, timelines, and deliverables. Drive execution across multiple workstreams while proactively managing risks, dependencies, and blockers to ensure successful delivery.
- Insight Translation & Business Action - Convert qualitative and quantitative feedback into actionable business requirements and operational improvements. Synthesize insights from surveys, service recovery, call data, and other sources to identify root causes, prioritize solutions, and drive measurable business outcomes.
- Cross-Functional Leadership & Dependency Management - Partner across Product, Technology, Operations, and vendor teams to advance VOC initiatives. Manage dependencies, align stakeholders, and drive accountability to ensure coordinated execution of enterprise priorities.
- Deliverable Ownership & Quality - Own VOC program deliverables, including process flows, business requirements, insights, and reporting. Ensure quality, consistency, and timely delivery through standardized methodologies, templates, and best practices.
- Meeting Leadership & Stakeholder Engagement - Facilitate effective, outcome-driven meetings that promote alignment, decision-making, and execution. Communicate complex concepts clearly while building strong stakeholder relationships across all organizational levels.
- VOC Operations & Closed-Loop Action - Implement and manage closed-loop feedback processes, including service recovery, escalation management, reporting, and issue resolution. Establish ownership and accountability mechanisms while advancing the VOC platform as the enterprise source of truth for customer experience insights and action.
- We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
- Actively support the achievement of SCAN's Vision and Goals.
- Other duties as assigned.
Your Qualifications
- Bachelor's Degree or equivalent experience.
- 5 years of related experience in the Healthcare, Health Plan, or Managed Care space, with Consulting experience highly preferred.
- Experienced in managing a cross functional implementation is required.
- 3-4 years of leadership experience is required.
- Product Management & Ownership: Ability to define, prioritize, and deliver VOC platform capabilities, roadmap priorities, and backlog items aligned to business needs and outcomes.
- Program Execution: Ability to manage complex initiatives, workstreams, timelines, dependencies, and deliverables from planning through implementation.
- Business & Technical Translation: Ability to translate business needs, VOC insights, and operational requirements into technical requirements and actionable solutions.
- Data Analysis & Insight Generation: Ability to synthesize qualitative and quantitative data into meaningful insights, recommendations, and business actions.
- Strategic & Structured Problem Solving: Ability to identify root causes, evaluate options, and develop structured, data-driven solutions that support business strategy.
- Process Design & Continuous Improvement: Ability to map, design, optimize, and improve end-to-end workflows, tools, processes, and program performance.
- Cross-Functional Leadership: Ability to align stakeholders, manage dependencies, and drive execution across internal teams, external partners, and vendors.
- Stakeholder Engagement & Influence: Ability to build relationships, align expectations, influence decisions, and drive accountability across business and technical partners.
- Communication: Ability to clearly articulate complex concepts, insights, requirements, and recommendations to both technical and non-technical audiences.
- Change Enablement: Ability to support adoption of new tools, processes, and ways of working through clear communication, enablement, and ongoing support.
- Leadership - Skilled to develops others.
- Problem Solving - Make critical decisions, often involving high-level risk assessment and the ability to adapt to changing circumstances.
- Strategic Mindset - Formulates strategy and maps steps to achieve strategic goals.
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and Visio are required at advanced level. Ai experience highly preferred.
What's in it for you?
- Base salary range: $147,900 to $214,030 per year
- Internal title: Consumer Experience, Senior
Manager - Work Mode: Partially Onsite
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
- Excellent 401(k) Retirement Saving Plan with employer match and contribution
- Robust employee recognition program
- Tuition reimbursement
- An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
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#LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)