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Virtual Technical Support Jobs (NOW HIRING)

Saalex Corp.

Technical Support Specialist

San Diego, CA · On-site

$45K - $85K/yr

... Live Virtual Constructive (LVC) environments. This role focuses on troubleshooting, user support ... Provide Tier 1-3 technical support for hardware, software, and network-related issues.

Daikin

Technical Support Specialist

Waller, TX · On-site

The HVAC Service Support Specialist provides technical support to contractors, distributors ... May conduct virtual modeling for troubleshooting and provide resolution  * Log all calls and ...

Daikin

Technical Support Specialist

Waller, TX · On-site

The HVAC Service Support Specialist provides technical support to contractors, distributors ... May conduct virtual modeling for troubleshooting and provide resolution  * Log all calls and ...

Daikin

Technical Support Specialist

Waller, TX · On-site

The HVAC Service Support Specialist provides technical support to contractors, distributors ... May conduct virtual modeling for troubleshooting and provide resolution * Log all calls and ...

Experlogix

Technical Support Engineer

Salt Lake City, UT · Remote

Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion ... Experience configuring virtual machines and remote desktop connections. * Strong written and verbal ...

Jobless

Technical Support Engineer

Salt Lake City, UT · On-site

Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion ... Experience configuring virtual machines and remote desktop connections. * Strong written and verbal ...

Experlogix

Technical Support Engineer

Salt Lake City, UT · Remote

Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion ... Experience configuring virtual machines and remote desktop connections. * Strong written and verbal ...

Experlogix

Technical Support Engineer

Salt Lake City, UT · On-site

Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion ... Experience configuring virtual machines and remote desktop connections. * Strong written and verbal ...

Jobless

Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion ... Experience configuring virtual machines and remote desktop connections. * Strong written and verbal ...

Casepoint

Technical Support Engineer

Washington, DC · On-site

$95K - $115K/yr

The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Possess basic understanding of virtual/cloud infrastructure and networks * Possess a basic ...

Techoundsllc

Technical Support Specialist

Camarillo, CA · On-site

$39 - $49/hr

Provide technical support for desktops, laptops, printers, and peripherals via hands-on and remote channels; deliver clear guidance to end users. * Assist with server operations and virtual ...

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How much do virtual technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for virtual technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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Infographic showing various Virtual Technical Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Specialist

San Diego, CA • On-site

Saalex Corp.
Guided Missile and Space Vehicle Manufacturing • 501 - 1,000 employees
Learn more about Saalex Corp.external

$45K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Saalex Corporation is seeking multiple Technical Support Specialists in Tidewater, VA and San Diego, CA.

Saalex Corp. is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. Saalex offers competitive compensation, career development, flexible work schedules and excellent benefits.

Position Type: Contingent on Contract Award.

Salary: $45k-$85k (depending on experience)

The Technical Support Specialist supports the Navy by providing Tier 1–3 technical support for end users, systems, and applications across global Live Virtual Constructive (LVC) environments. This role focuses on troubleshooting, user support, system maintenance, and ensuring reliable operation of IT services in compliance with DoD requirements.

Essential Functions:
  • Provide Tier 1–3 technical support for hardware, software, and network-related issues.
  • Troubleshoot and resolve user incidents, service requests, and system issues in accordance with SLAs.
  • Install, configure, and maintain workstations, laptops, peripherals, and standard software applications.
  • Support user account management including provisioning, access control, and password management.
  • Document incidents, resolutions, and system changes using ticketing systems.
  • Assist with system updates, patching, and routine maintenance activities.
  • Support deployment of new systems, applications, and technology refresh initiatives.
  • Ensure compliance with DoD cybersecurity policies, including basic STIG implementation and secure configurations.
  • Collaborate with system administrators, network teams, and cybersecurity personnel to resolve escalated issues.
  • Other duties as assigned or required.
Required:
  • 3–5 years of experience in technical support, help desk, or IT support roles.
  • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • Experience supporting Windows and/or Linux operating systems and standard office applications.
  • Familiarity with ticketing systems and IT service management processes.
  • Knowledge of basic networking concepts (TCP/IP, DNS, DHCP).
  • Relevant certifications (e.g., CompTIA A+, Network+, Security+).
Desired:
  • Experience supporting DoD or Navy IT environments.
  • Familiarity with ITIL-based service management practices.
  • Experience with endpoint management tools and remote support tools.
Additional Qualifications:
  • Strong troubleshooting and customer service skills.
  • Ability to manage multiple tickets and priorities in a fast-paced environment.
  • Effective communication skills with both technical and non-technical users.
Security Clearance:
  • Must be eligible to obtain a Secret, Top Secret, or TS/SCI clearance. Active clearances preferred. Requirements to obtain a clearance include U.S. citizenship, security investigation, etc.
Benefits:
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Stock Option Plan
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