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Virtual Support Jobs in Remote, OR (NOW HIRING)

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Virtual Support information

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How much do virtual support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for virtual support in Remote, OR is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.32 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Remote, OR?

The most popular types of Support jobs in Remote, OR are:

What are popular job titles related to Virtual Support jobs in Remote, OR?

For Virtual Support jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Remote, OR look for?

The top searched job categories for Virtual Support jobs in Remote, OR are:

What cities near Remote, OR are hiring for Virtual Support jobs?

Cities near Remote, OR with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution, with an average salary of $54,126 per year, or $26 per hour.

Remote Licensed Professional Counselor (LPC) for Telehealth Services

Roseburg, OR • Remote

Emerald Point Psychological Solutions
See more jobs at Emerald Point Psychological Solutionsexternal

$59K - $81K/yr

Full-time

This job post has expired 6 days ago. Applications are no longer accepted.

Job description

Position Overview

Emerald Point Psychological Solutions is seeking a compassionate and dedicated Licensed Professional Counselor (LPC) to join our innovative telehealth team. This full-time position offers the unique opportunity to provide high-quality mental health services to clients across the United States while enjoying the flexibility of a remote work environment. The salary for this role ranges from USD 100,000 to 105,000 annually, commensurate with experience.

About the Organization

At Emerald Point Psychological Solutions, we are committed to improving mental health and well-being by providing a supportive platform for counselors. Our organization advocates for mental health professionals nationwide, offering a robust referral network and comprehensive administrative support. This enables our counselors to focus on what they do best: delivering effective mental health care without the burden of administrative tasks such as billing and credentialing.

Work Environment

This position is entirely remote, allowing you to work from the comfort of your own home or any location with a reliable internet connection. As part of our telehealth team, you will be equipped with secure and user-friendly teletherapy platforms that enhance your ability to connect with clients. Our supportive virtual work environment also includes regular clinical supervision and opportunities for professional growth.

Key Responsibilities
  • Conduct comprehensive intake assessments to understand clients' unique needs, backgrounds, and challenges, and develop personalized treatment plans tailored to their circumstances.
  • Provide individual, family, and group therapy sessions utilizing evidence-based practices that align with the latest mental health research.
  • Collaborate with an interdisciplinary team of mental health professionals, including psychologists, social workers, and psychiatrists, to ensure a holistic and integrated approach to client care.
  • Maintain detailed and accurate documentation of client progress, treatment plans, and other pertinent information while adhering to HIPAA regulations and organizational policies.
  • Engage in continuous professional development through participation in clinical supervision and training programs to enhance your skills and knowledge in the profession.
  • Stay informed about best practices, emerging research, and trends in the mental health field to continually improve the quality of care provided to clients.
  • Uphold ethical standards and maintain client confidentiality, ensuring compliance with all legal requirements and organizational policies.
Patient Population / Client Focus

The clients you serve will include a diverse range of individuals facing various mental health challenges. You will have the opportunity to support people dealing with anxiety, depression, relationship issues, trauma, and more, thus making a meaningful impact on their lives. Your role is crucial in helping clients navigate their mental health journeys and achieve improved emotional well-being.

Qualifications
  • A Master's degree in Counseling or a related field is required.
  • Must possess an active and valid license as a Licensed Professional Counselor (LPC).
  • A minimum of three years of experience in mental health counseling is necessary, demonstrating competency in providing independent care.
  • Exceptional interpersonal skills and a compassionate demeanor are essential for building rapport with clients and fostering a safe therapeutic environment.
  • Strong proficiency in computer skills is required to navigate telehealth platforms and maintain documentation.
Preferred Experience
  • Experience in teletherapy or remote counseling is highly desirable.
  • Familiarity with therapeutic methodologies focusing on cognitive-behavioral therapy (CBT) or other evidence-based approaches is advantageous.
  • Prior experience working collaboratively with a multidisciplinary team in a mental health setting can enhance your effectiveness in this role.
Compensation and Benefits
  • Competitive yearly salary ranging from USD 100,000 to 105,000, determined by experience and caseload.
  • Flexible scheduling options, empowering you to create a work-life balance that suits your personal and professional needs.
  • Ongoing professional development opportunities to promote career advancement within the organization.
  • A supportive and inclusive virtual workspace, fostering collaboration and communication among team members.
  • Access to advanced teletherapy tools and resources to enhance your clinical practice and patient care.
Career Growth Opportunities

Emerald Point Psychological Solutions is dedicated to the growth and development of its employees. As a Licensed Professional Counselor, you will have access to ongoing training, mentorship, and opportunities to further your expertise in specialized areas of mental health. This role is not just a position; it is a pathway to a fulfilling and impactful career.

Why Join Our Team

By becoming part of Emerald Point Psychological Solutions, you will contribute to a mission that emphasizes compassionate care, mental health advocacy, and client-centric services. You will be joining a community of professionals who are passionate about making a positive difference in the lives of others while enjoying the freedom and flexibility of remote work.

Application Information

If you are a licensed and experienced mental health counselor looking to join a dynamic team dedicated to improving mental health outcomes, we invite you to apply. Submit your application materials, including your resume and cover letter, and take the next step in your professional journey with Emerald Point Psychological Solutions.

Apply