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Virtual Support Jobs in Remote, OR (NOW HIRING)

Clinical Specialist (Orthotics - PCS)

OR ยท Remote

$105K - $115K/yr

Support customers via phone or MS Teams with product troubleshooting measures. * Assist with patient care activities & manage complex fittings via strategic visits (onsite and virtual) with our ...

Clinical Specialist (Orthotics - PCS)

OR ยท On-site +1

$105K - $115K/yr

Support customers via phone or MS Teams with product troubleshooting measures. * Assist with patient care activities & manage complex fittings via strategic visits (onsite and virtual) with our ...

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Virtual Support information

See Remote, OR salary details

$14

$26

$44

How much do virtual support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for virtual support in Remote, OR is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.32 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.

What are the most commonly searched types of Support jobs in Remote, OR?

The most popular types of Support jobs in Remote, OR are:

What are popular job titles related to Virtual Support jobs in Remote, OR?

For Virtual Support jobs in Remote, OR, the most frequently searched job titles are:

What cities near Remote, OR are hiring for Virtual Support jobs?

Cities near Remote, OR with the most Virtual Support job openings:

Infographic showing various Virtual Support job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $54,126 per year, or $26 per hour.

Clinical Specialist (Orthotics - PCS)

Ottobock

OR โ€ข Remote

$105K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Summary Statement

For more than a century, Ottobock has pursued the mission of helping people living with limb loss, limb difference, or mobility challenges maintain or regain their freedom of movement. We do this through the development of leading prosthetic, orthotic, and wheelchair innovation, and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 10,000 employees worldwide and 1,000 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.

The Professional and Clinical Services Team (PCS) North America is seeking a highly motivated ABC Certified Orthotist for the role of Clinical Specialist, Orthotics - East Region. ย 

The ideal candidate will be in the East region of the U.S. The purpose of this position is to provide clinical and technical expertise, education, and product training to internal and external customers to grow the orthotics business unit. The Clinical Specialist is one of few employees here at Ottobock that is a Certified Orthotist. Trained and certified to properly fit our orthotic componentry, the Clinical Specialist serves as the clinical connection between our orthotic products, internal departments, customers, and end-users.

Duties & Responsibilities
  • Assist customers (both virtually and onsite) in the clinical environment by educating patients and clinicians, directing care, and conducting trials to support clinical application of our orthotic products and fitting techniques.
  • Develop broad-based technical and clinical knowledge & experience with our Ottobock orthotic portfolio to educate our customers on fitting indications and procedures.
  • Support customers via phone or MS Teams with product troubleshooting measures.
  • Assist with patient care activities & manage complex fittings via strategic visits (onsite and virtual) with our customers.
  • Collaborate with our Education Team to develop and deliver educational curriculum, including online education, live webinars, onsite clinical seminars, regional trainings at remote locations, as well as technical presentations and workshops at various professional association meetings and our NA headquarters in Austin, TX.
  • Train and onboard internal Territory Sales Managers on product features and functions to outline a successful sales strategy in the field.
  • Provide internal education and clinical expertise for our Reimbursement, Technical Support and Customer Service Departments
  • Act as a liaison for information transfer between customers and Professional Clinical Services, Marketing, Sales, and Product Management Departments. This includes technical input for current or future orthotic development projects.
  • Provide technical support to our custom fabrication department as needed
  • Create technical and clinical resources, articles, or other professional documents for various Ottobock products and fitting techniques for internal and external use, publication, etc.
Qualifications
  • Must be ABC Certified Orthotist ย 
  • Experience with advanced orthotic technology and complex fittings ย 
  • Strong communication skills, both verbal and written ย 
  • Willingness to travel 60-75% domestically with occasional international travel ย 
  • Confident presenting and delivering trainings ย 
  • Strong project management and organizational skills ย 
  • Ability to manage multiple priorities and deadlines ย 
  • Critical thinking and problem-solving skills ย 
  • Self-motivated with ability to work independently and collaboratively ย 
  • Adaptable and flexible in changing environments ย 
  • Professional interaction with internal and external stakeholders ย 
  • Proficiency with Microsoft Office and virtual platforms ย 
  • Ability to sit for extended periods and occasionally lift up to 50 pounds
  • Must be currently located in Eastern Region of U.S.
Compensation Data

Salary Disclosure: $105,000-$115,000 base salary, plus bonus eligibility. Actual compensation will depend on experience, skills, and qualifications.

Benefits

Medical

Vision

Dental

Health savings accounts with employer contribution

Flexible spending account options

Company-paid life insurance policy

Paid time off

Company holidays

Floating holidays

100% company-paid short & long-term disability

401k match up to 3.5%

Paid parental leave