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Virtual Chat Assistant Jobs in Remote, OR (NOW HIRING)

Virtual Chat Assistant information

See Remote, OR salary details

$11

$24

$33

How much do virtual chat assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for virtual chat assistant in Remote, OR is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Chat Assistant, and why are they important?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What are some common challenges Virtual Chat Assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.

What are virtual chat assistants?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

What are popular job titles related to Virtual Chat Assistant jobs in Remote, OR? For Virtual Chat Assistant jobs in Remote, OR, the most frequently searched job titles are:
What cities near Remote, OR are hiring for Virtual Chat Assistant jobs? Cities near Remote, OR with the most Virtual Chat Assistant job openings:
Infographic showing various Virtual Chat Assistant job openings in Remote, OR as of May 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $50,699 per year, or $24.4 per hour.
Student Worker: Library (Pool)

Student Worker: Library (Pool)

Umpqua Community College

Roseburg, OR • On-site

$14.05/hr

Other

Posted yesterday


Job description

Salary: $14.05 Hourly
Location : UCC Campus, Roseburg, OR
Job Type: Student
Job Number: 2023-00317
Department: Student Employment
Opening Date: 12/05/2024
Closing Date: Continuous
LIBRARY (POOL)Student Worker
This position in the Library is a pooled position and applications will be reviewed on an as needed, on-going basis.
Are you someone who is organized and innovative? A self-starter who is motivated, positive, and has a strong desire to help others? If yes, then this is the position for you!
As a Student Worker in the Library, you will be responsible for answering hardware and software questions, answering phones and virtual chat services, assisting with various technological needs, and maintaining the integrity of the library as a whole. The Library Student Worker is expected to do light circulation duties (checking in/out materials using various library software), assist the library staff as requested. Responsible for working shifts as assigned.
REVIEW THE JOB DESCRIPTION HERE:https://www.schooljobs.com/careers/umpquacommunitycollege/classspecs/1618585
We need a student worker that understands the importance of their role. If you are looking to gain experience, knowledge and skills that you can apply towards your career, while making a positive impact in a professional environment.
REASONS TO WORK HERE
Fun, innovative atmosphere
Ability to transform lives and enrich communities
Opportunity to work with helpful, caring, and friendly coworkers
Professional Development Opportunities
Beautiful Rural Campus
The Douglas County community through UCC is building upon 50+ years of rich academic experiences and lives changed through higher education. We are a student-centered, positive working environment that thrives on innovation. We are committed to ensuring that everyone who interacts with our campus feels included, valued, and inspired to fulfill our mission to transform lives and enrich communities.
Umpqua Community College is located in beautiful Southern Oregon between the mountains of the Cascade Range to the east and the Coastal Range to the west. Hiking, biking, camping and skiing are a short car ride away and the town is surrounded on all sides by the amazing Umpqua River for fishing and water sports. The area is also home to over 40 wineries and many breweries with a bustling downtown. Roseburg has everything you'd want from a small town and has easy access to the bigger cities of Portland and Eugene by jumping on I-5. Roseburg has live-ability, a friendly feel and is ready to be home to your next career and family adventure.
QUALIFICATIONS
QUALIFICATIONS:
Required Qualifications:
  • UCC student in good standing.
  • Current UCC student with at least 6 credits.
Preferred (Not Required) Qualifications:
  • Enjoys reading and learning.

SUPPLEMENTAL INFORMATION
SPECIAL INSTRUCTIONS TO APPLICANTS:
For full consideration applicants must submit with their application all of the following:
  1. A cover letter which addresses your interest in Umpqua Community College and how you would excel in this position;
  2. Current resume that includes educational and professional work experience;
  3. A list of 3 professional references listing contact information including email address;

VETERANS PREFERENCEUmpqua Community College Honors Veterans Preference
Applicants are eligible to use Veterans' Preference when applying with Umpqua Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application.
Documents Required
  • Member Copy 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215)
  • or...
  • Letter from the US Department of Veterans' Affairs indicating receipt of a non-service connected pension. Disabled Veterans must also submit a copy of Veterans disability preference letter from the Department of Veterans Affairs. You can request copies of your military service record through the National Archives website.

For information regarding Veterans' Preference qualifications, visit www.oregonjobs.com.
If you wish to self-identify under Section 503 as an individual with a disability, please provide this information by completing Department of Labor Form CC-305 available at www.dol.gov.
Statement of Equal Opportunity Umpqua Community College is an Equal Opportunity Employer. This means that we will extend equal opportunity to all individuals without regard for race, religion, color, sex, national origin, age, disability, handicaps or veterans status. This policy affirms UCC's commitment to the principles of fair employment and the elimination of all vestiges of discriminatory practices that might exist.
Employment with Umpqua Community College is contingent upon background check approval.
Oregon Basic Sick Leave
Gain experience while attending school
Put knowledge to a practical use
Build a network to help in your career
01
Have you reviewed the Supplemental Information section of this job posting and have you attached all required documentation, including any applicable required documentation for Veteran's Preference?(Please note that missing documents will disqualify your application and it will be marked as incomplete)
  • Yes
  • No

02
Do you meet and/or exceed the minimum qualifications for this position?
  • Yes
  • No

03
Have you reviewed the full job description for this position via the link in the posting?
  • Yes
  • No

04
UCC employees must work and reside in the State of Oregon at the time their work is being performed. Are you, or will you be residing in the State of Oregon by the start date of this position?
  • Yes
  • No

Required Question