1

Virtual Chat Assistant Jobs in Portland, OR (NOW HIRING)

Proficiency in Microsoft Office Suite (MS Outlook, PowerPoint, Word and Excel) and virtual meeting ... Experience with AI tools like Chat GPT or Microsoft Copilot a plus, not required. * Previous Nike ...

Sales Associate, Jewelry

Portland, OR ยท On-site

$19 - $21/hr

... virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast ...

Sales Associate, Jewelry

Portland, OR ยท On-site

$19 - $21/hr

... virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast ...

Sales Associate, Jewelry

Portland, OR ยท On-site

$19 - $21/hr

... virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast ...

next page

Showing results 1-20

Virtual Chat Assistant information

See Portland, OR salary details

$12

$25

$35

How much do virtual chat assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for virtual chat assistant in Portland, OR is $25.87, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $29.04 per hour, depending on experience, location, and employer.

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

How do you become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat platforms or customer service tools. Many roles require a high school diploma or equivalent, and some employers may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new assistants with specific software and protocols.

How to become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat or customer service platforms. Many roles require a high school diploma or equivalent, and some employers prefer prior customer service experience or relevant certifications. Flexibility and the ability to work independently are also important qualities for this role.

What job categories do people searching Virtual Chat Assistant jobs in Portland, OR look for?

The top searched job categories for Virtual Chat Assistant jobs in Portland, OR are:

What cities near Portland, OR are hiring for Virtual Chat Assistant jobs?

Cities near Portland, OR with the most Virtual Chat Assistant job openings:

Infographic showing various Virtual Chat Assistant job openings in Portland, OR as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,819 per year, or $25.9 per hour.

Virtual Mental Health Counselor - Teletherapy Provider

Rebuild Self Mental and Behavioral Solutions

Hillsboro, OR โ€ข Remote

$55K - $72K/yr

Full-time

Posted 4 days ago


Job description

Position Overview

Join our dedicated team as a Virtual Mental Health Counselor, where you will leverage your skills to provide compassionate and professional counseling services to adults through an innovative teletherapy model. This role is essential in meeting the increasing demand for mental health services in a flexible, accessible format, accommodating clients with varying degrees of need from anywhere they are located.

About the Organization

Rebuild Self Mental and Behavioral Solutions is a rapidly growing platform centered on transforming mental health care through the power of telehealth. Based in Hillsboro, Oregon, we are committed to providing comprehensive, evidence-based mental health services while fostering a supportive network for therapists across the country. Our mission is to make mental health care accessible and effective, empowering both clients and therapists in their journeys toward well-being.

Work Environment

This role is fully remote, allowing you to work from the comfort of your home or any location of your choice, enabling a work-life balance that suits your lifestyle. As a part of our telehealth initiative, you will utilize a user-friendly digital platform designed for seamless video sessions, ensuring that you can focus entirely on providing valuable care without the distractions of a traditional clinical setting.

Key Responsibilities
  • Conduct individual virtual counseling sessions utilizing video chat technologies, ensuring a safe and supportive environment for clients.
  • Assess the mental and behavioral health needs of adult clients and establish personalized therapy goals and objectives.
  • Implement solution-focused treatment methodologies tailored to each client's unique circumstances and experiences.
  • Collaborate with clients to enhance their self-awareness and coping strategies, guiding them through the therapeutic process.
  • Maintain meticulous records while managing minimal paperwork to focus more on client interaction.
  • Regularly review treatment plans, monitoring progress, and adjusting therapeutic approaches as necessary to support ongoing client development.
Patient Population / Client Focus

Your primary focus will be on stable, low-acuity adults who may be experiencing a range of emotional challenges such as stress, anxiety, or relationship difficulties. By providing compassionate care, you will play a crucial role in enhancing their mental health and overall quality of life.

Qualifications
  • A Bachelor's Degree in a relevant field; a Master's degree in Social Work, Marriage and Family Therapy, Counseling, or Psychology is highly desirable.
  • Current licensure valid in your state (e.g., LMFT, LPC, LCSW, PsyD) is essential for providing counseling services.
  • Ability to work independently and without supervision, providing high-quality care to clients.
  • No disciplinary actions related to your licensure history.
Preferred Experience
  • Proven experience in providing individual therapy in a variety of therapeutic modalities.
  • Exceptional interpersonal skills, with the ability to connect empathetically with a diverse client population.
  • Familiarity with recent advancements in psychotherapy, particularly in digital contexts.
  • Proficient computer skills, enabling smooth navigation of telehealth platforms and electronic health records.
Compensation and Benefits

We offer a competitive salary range between USD 50,000 and 130,000 annually, depending on your hours and caseload. Further benefits include:

  • Weekly direct deposit for convenience and financial security.
  • Comprehensive insurance options provided.
  • Healthcare benefits are available for full-time counselors, supporting your health and wellness.
Career Growth Opportunities

At Rebuild Self, we believe in investing in our therapists' professional development. As part of our team, you will have access to ongoing training and resources that empower you to enhance your skills and evolve as a mental health professional. Growth within the organization is encouraged, with opportunities for expanded responsibilities and leadership roles as you gain experience.

Why Join Our Team

Be a part of the largest therapist network in the nation and enjoy the freedom to create your own schedule. Our supportive infrastructure handles client referrals, ensuring you can quickly build a robust caseload without the burden of administrative tasks. Join us to make a meaningful impact in the world of mental health while enjoying the benefits of a flexible, rewarding career.

Application Information

If you are a licensed mental health professional eager to provide effective therapy in a dynamic and supportive environment, we want to hear from you! Please submit your resume and indicate your license type and issuing state in your application. Our onboarding specialists will assist you in becoming ready to see clients in as little as 1-3 days. Apply today to embark on a fulfilling career with us!