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Virtual Support Jobs in Milwaukee, WI (NOW HIRING)

Vehlo

Technical Support Representative

Milwaukee, WI · On-site

Customer support experience * Technical skills Eligible employees may receive: * Medical, dental ... Ability to participate in virtual meetings with or without reasonable accommodation Note: This is ...

VEHLO

Technical Support Representative

Milwaukee, WI · On-site

Customer support experience * Technical skills Eligible employees may receive: * Medical, dental ... Ability to participate in virtual meetings with or without reasonable accommodation Note: This is ...

Vehlo

Customer Support Specialist

Milwaukee, WI · On-site

$17.75 - $24/hr

The Customer Support Representative requires telephone skills, attention to detail, and a great ... Ability to participate in virtual meetings with or without reasonable accommodation Note: This is ...

VEHLO

Customer Support Specialist

Milwaukee, WI

$17.75 - $24/hr

The Customer Support Representative requires telephone skills, attention to detail, and a great ... Ability to participate in virtual meetings with or without reasonable accommodation Note: This is ...

DEALERLOGIX LLC

Customer Support Specialist

Milwaukee, WI · On-site

$17.75 - $24/hr

The Customer Support Representative requires telephone skills, attention to detail, and a great ... Ability to participate in virtual meetings with or without reasonable accommodation Note: This is ...

FOX News Network, LLC

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Support the station's virtual environment. * Assist with maintaining the station's infrastructure. * This includes but is not limited to technical support of the station's servers (Windows/Lunix ...

Fox

IT Support Technician

Milwaukee, WI

$21.25 - $29/hr

Support the station's virtual environment. * Assist with maintaining the station's infrastructure. * This includes but is not limited to technical support of the station's servers (Windows/Lunix ...

Froedtert

RN, Virtual Care Team

Menomonee Falls, WI · On-site

American Heart Association (AHA) Basic Life Support for the Healthcare Provider (BLS) or an AHA-approved equivalent is required upon hire. American Heart Association (AHA) Advanced Cardiac Life ...

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Virtual Support information

See Milwaukee, WI salary details

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$44

How much do virtual support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual support in Milwaukee, WI is $25.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.93 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Milwaukee, WI?

The most popular types of Support jobs in Milwaukee, WI are:

What are popular job titles related to Virtual Support jobs in Milwaukee, WI?

For Virtual Support jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Milwaukee, WI look for?

The top searched job categories for Virtual Support jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Virtual Support jobs?

Cities near Milwaukee, WI with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,380 per year, or $25.7 per hour.

Technical Support Representative

Vehlo

Milwaukee, WI • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

About Vehlo
We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology.
Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We're out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable -just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ever.
Being a Veep comes with more than a comprehensive benefits package-our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other.
About this role
This role will be responsible for responding the customer inquiries, solving complex technical issues. This will be done through email, as well as answering phone calls from the queue. The representative will be responsible for documenting their findings in salesforce cases.
What You'll Do:
  • Solving application issues for customers
  • Making changes to the application based on customer needs
  • Documenting what you did and how you solved the issue
  • Respond to customer inquiries within established KPI's

Travel Requirement: Less than 5%
Duties, responsibilities, and activities may change at any time with or without notice, in accordance with applicable laws.
What You'll Need:
  • Good communication skills (verbal and Written)
  • Ability to write effectively responses to customer needs
  • Time Management
  • Good listening skills
  • Ability to learn the application and apply those learnings to solving customer issues

Preferred Qualifications: (Optional)
  • Customer support experience
  • Technical skills

Eligible employees may receive:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays

Compensation is based on experience, skills, and location and represents a good faith estimate in accordance with applicable laws.
Work Environment & Physical Requirements:
This role is an office-based environment:
  • Ability to commute to our Milwaukee office, Monday through Friday.
  • Ability to remain in a stationary position (sitting or standing) for extended periods
  • Ability to operate a computer and standard office equipment (e.g., keyboard, mouse, headset)
  • Ability to view and interpret information on a computer screen for extended periods
  • Ability to communicate effectively via phone, video, and written communication
  • Ability to participate in virtual meetings with or without reasonable accommodation

Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice.
Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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