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Entry Level Support Jobs in Milwaukee, WI (NOW HIRING)

ULINE

Entry Level Finance Opportunities

Kenosha, WI · On-site

Partner within finance and with stakeholders to achieve business goals and support customers. Entry Level Finance Teams: * Accounts Payable * Accounts Receivable * Cash Applications * Credit * Tax ...

Acuren

Entry Level NDT Assistant

Milwaukee, WI · On-site

$39.90K - $51.20K/yr

Entry Level NDT Assistant Job Locations US-WI-Milwaukee ID 2026-17960 Category NDT/NDE Position ... Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and ...

Tutor Perini

Project Engineer Entry-Level

Milwaukee, WI · On-site

$66K - $87.20K/yr

As a Entry-Level Project Engineer at Lunda Construction, reporting to Regional Manager, you will ... Supporting project teams consisting of Project Managers, Engineers, Superintendents, and field ...

Tutorperini

Project Engineer Entry-Level

Milwaukee, WI · On-site +1

$66K - $87.20K/yr

As a Entry-Level Project Engineer at Lunda Construction, reporting to Regional Manager, you will ... Supporting project teams consisting of Project Managers, Engineers, Superintendents, and field ...

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Entry Level Support information

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How much do entry level support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level support in Milwaukee, WI is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Support professional, and why are they important?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What are entry level support jobs?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Milwaukee, WI? The most popular types of Support jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Entry Level Support jobs? Cities near Milwaukee, WI with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Milwaukee, WI as of May 2026, with employment types broken down into 2% As Needed, 57% Full Time, and 41% Part Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,100 per year, or $18.3 per hour.

Controls Engineer Technical Support

Kiongroup

Wauwatosa, WI

$65K - $140K/yr

Other

Posted 5 days ago

Job description

Dematic Corp. has a need for a Technical Support Group Controls Engineer, within Dematic's Customer Service Department.
As an Escalation Team member, providing world class customer service to high profile customers in a timely manner. As the top tier engineer in the escalation process, you will support your pier engineers in finding or developing the information needed to support their customer's needs. Your primary focus will be to, close out backlog of active long life cases, provide case analysis to determine if the case closure was proficient, & work with management to increase solution execution efficiency.
Case analysis to determine if there are systemic issues in Dematic's supplied equipment to include resale equipment.
The Technical Support Professional provides skilled technical assistance for material handling systems and automated equipment. This role focuses on resolving moderately complex issues, supporting customers, and contributing to team knowledge while maintaining high service standards.
Strategic impact: Analyzes problems / technologies and does research to develop options for solutions or improvements that serve as a basis for decision-making.
Work:
Solves complex problems; takes a new perspective on existing solutions.
Works independently, receives minimal guidance in most situations.
Accountability: Contributes to functional / business projects and takes over accountability for parts / may have accountability for on-going activities or objectives.
Rotational on call requirement to receive incoming escalations 24/7 Including nights.
Expected to support incoming calls as needed.
Technical Support
Diagnose and resolve technical issues related to conveyors, sorters, AS/RS, robotics, and PLC-controlled systems.
Handle escalated cases from entry-level support and collaborate with Experts for complex problems.
Maintain accurate records in ERP and ticketing systems (SAP, Oracle, Jira).
Assist in implementing preventive maintenance strategies and reliability improvements.
Customer Interaction
Communicate effectively with customers regarding issue status, timelines, and resolutions.
Provide technical guidance during service calls and follow-ups to ensure satisfaction.
Support customer-centric initiatives and assist in conflict resolution when needed.
Team Collaboration
Work closely with Supervisors and Experts to share insights and best practices.
Participate in training sessions and contribute to onboarding new team members.
Assist in developing troubleshooting guides and knowledge base content.
Work as PM to project / R&D teams responsible for coordinating the information gathering and supplying that to the appropriate teams and tickets.
Support the (GIR) Global Issue Reporting system which helps engineers across the entire organization receive the assistance they need to fulfill the task they are working on.
Continuous Improvement
Identify recurring issues and suggest improvements to processes or documentation.
Support Lean or Six Sigma initiatives for operational efficiency.
Contribute feedback on system performance and reliability enhancements.
Continuous improvement initiative, to include the development and implementation of training material.We offer:
  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be $65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will do in This Role:

  • Participates in the support of semi-complex systems that integrate hardware and software.
  • Provides support in semi-complex material specification, schematic troubleshooting, and appropriate follow-up.
  • Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
  • Provides troubleshooting expertise to Dematic's customers
  • Travel between 20-30% to different customer locations which may include weekends, holidays, and Overtime
  • Average day time will be spent; 10% Time on calls, 60% Time working case Backlog& Case/Project Management, 30% Training/Training Development

What We are Looking For:

  • Associate or Bachelor's degree in Engineering, Technical Management, or related field (or equivalent experience).
  • 3-5 years of experience in technical support within material handling, automation, or logistic
  • 3+ years' experience with controls hardware troubleshooting
  • 3+ years electrical troubleshooting experience
  • Strong understanding of automated systems and basic PLC troubleshooting.
  • Capable of trouble shooting Allen Bradley Logix PLC, Siemens, Modicon PLC, and controls platformsexperience a plus.
  • Familiarity with ERP and CRM platforms (SAP, Oracle, Salesforce Service Cloud).
  • Excellent problem-solving, communication, and organizational skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Willingness to work flexible hours and participate in on-call rotations.
  • Strong customer service mentality
  • Strong verbal communication skills over the phone
  • Ability to work independentlyand manage teams

Apply