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Virtual Support Jobs in Austin, TX (NOW HIRING)

Headway

Licensed Psychiatrist (Virtual)

Austin, TX · On-site +1

$244.31/hr

Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and focus on delivering quality care - on your own terms. About you * You're a fully licensed ...

Aveanna Healthcare

Patient Support Representative

Austin, TX · On-site

$21/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Support Department, which is our first point of contact for our patients to call in and seek ... Ability to participate in virtual meetings with a professional, camera-ready presence * Ability to ...

Dlapiper

Litigation Support Analyst

Austin, TX · Hybrid

$46.15 - $73.38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Summary The Litigation Support Analyst, working in collaboration with and in support of the firm ... participating in digital/virtual conference calls; (c) participating in meetings as needed.

Virtual Producer

Principal Level Designer - Star Wars

Austin, TX · On-site

$90 - $130/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Create amazing levels full of Star Wars narrative richness, set in jaw dropping locations, with unexpected twists and turns that support our hero-based combat and multiple game modes * Research ...

Eliassen Group

P2 Application Support Engineer

Austin, TX · On-site

$40 - $50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Own the lifecycle of support tickets including prioritization, stakeholder communication ... You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ...

drillinginfo

Customer Support Representative - 26256

Austin, TX · On-site +1

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

Provide front-line support for our software applications via phone, email, or virtual screen share within organization-level agreements. * Diagnose and troubleshoot software application issues ...

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Virtual Support information

See Austin, TX salary details

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How much do virtual support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for virtual support in Austin, TX is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

How do you become a virtual support?

To become a virtual support professional, you typically need strong communication and organizational skills, proficiency with tools like email, chat, and project management software, and a reliable internet connection. Many roles require prior experience in customer service or administrative tasks, and some employers may prefer certifications in relevant areas. Gaining experience through freelance platforms or internships can also help establish your qualifications.
More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Austin, TX? The most popular types of Support jobs in Austin, TX are:
What are popular job titles related to Virtual Support jobs in Austin, TX? For Virtual Support jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Austin, TX look for? The top searched job categories for Virtual Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Virtual Support jobs? Cities near Austin, TX with the most Virtual Support job openings:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,703 per year, or $25.8 per hour.

Lead Operations Support Specialist

ATI Physical Therapy

Austin, TX • On-site

$51K - $68K/yr

Full-time

Posted 6 days ago

ATI Physical Therapy rating

7.2

Company rating: 7.2 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

349th of 887 rated healthcare providers

Job description

Overview
The Lead Operations Support Specialist (Lead OSS) is responsible for onboarding, training and mentoring Operations Support Specialists (OSSs) across the district. The Lead OSS will lead onboarding training for cohorts which may include multiple OSSs at one time. The Lead OSS will also travel to multiple clinics to train other OSSs as needed. Other responsibilities for this role include assisting with other projects throughout the district and/or region as needed. Must be mobile in market.
Responsibilities
• Train new OSSs on patient care support such as exercises, patient scheduling, patient intake and co-pay collection. Train on reporting requirements and clinic cleanliness protocols.
• Mentor OSSs and be go-to support in district for questions with patient processes and patient support. Train OSSs on new processes and workflows, and re-train OSSs as directed by the Clinic Director or District Director.
• Collaborate with Clinic Directors to Coordinate district rehab staffing assignments to meet labor needs.
• Perform OSS duties in the clinic as needed
• Assist in district or regional projects as needed
Qualifications
**You must be 18+ years old to apply**
Minimum Education
Required:
• High school diploma or GED
Preferred:
• Associate's degree in Health care or core sciences
Minimum Experience
Required:
• 2 or more years as a PT Aide or technician and/or administrative healthcare setting; or
• 2 or more years in sports performance/training
Preferred:
• Basic clinical assessment and differential diagnosis
Knowledge Skills and Abilities
• Proficient in exercise form/instruction
• Proficient in patient scheduling
• Proficient in patient intake
• Strong customer service skills and communication skills
• Emerging problem-solving capabilities to address patient/customer and operational needs
• Ability to assist patients with insurance related questions and direct them to the appropriate resource if necessary
• Coaches, trains and mentors OSS I & IIs
• Adaptable and agile to support key Operations initiatives
Virtual Employee?
No
Location/Org Data : Dept Number
7619

What ATI Physical Therapy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

ATI Physical Therapy logo

About ATI Physical Therapy

Sourced by ZipRecruiter

ATI Physical Therapy, headquartered in Bolingbrook, Illinois, is a leader in the physical therapy industry in the United States. Established in 1996 by physical therapist Greg Steil, ATI Physical Therapy has grown to house over 860 clinic locations across the country. They provide a host of services encompassing physical therapy, sports medicine, workers’ compensation services, home health, and more. The company’s mission is to exceed customer expectations by providing the highest quality of care in a friendly and encouraging environment.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Bolingbrook, IL, US

Year founded

1996

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