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Virtual Support Jobs in Austin, TX (NOW HIRING)

AO ASPIRE

Life Insurance Agent Remote Sales

Austin, TX · Remote

$1.0K - $500K/yr

Through ongoing training, virtual support systems, and performance-based advancement opportunities, we help individuals build long-term careers while making a meaningful impact for veterans and ...

Fira Health

Austin TX - Rapid Virtual Hiring Event

Hutto, TX · On-site +1

$21.50 - $28.75/hr

Join Adaptive Home Health's Therapy Professional's Rapid Virtual Hiring Event Adaptive Home Health ... If you're looking for a career that offers flexibility, support, and the opportunity to make a ...

Cisco

Solutions Engineer - Mid Market

Austin, TX · On-site +1

Managing a virtual support team of sales resources (i.e., Click to Expert). Leveraging relevant tools and resources to support a deal. Accountable for getting the technical closure. * Increasing ...

Jobcertify

Virtual Sales Representative

Austin, TX · Remote

Supports a complex dedicated suite of products/services, and/or leverages an advanced process or tool to support external customers. Delivers CARES model to customers and service partners. Receives ...

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All JobsSupport JobsVirtual Support JobsVirtual Support Jobs in Austin, TX

Virtual Support information

See Austin, TX salary details

$14

$25

$44

How much do virtual support jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for virtual support in Austin, TX is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Support Specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is a Virtual Support specialist?

A Virtual Support specialist is a professional who provides customer service, technical assistance, or administrative support remotely, typically via email, chat, or phone. They help clients or customers resolve issues, answer inquiries, and ensure a smooth digital experience without being physically present in an office. Virtual Support roles are common in various industries, including tech, retail, healthcare, and finance. This job requires strong communication skills, technical aptitude, and the ability to multitask effectively in a remote environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What Are Virtual Support Jobs?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by Virtual Support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.
More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Austin, TX? The most popular types of Support jobs in Austin, TX are:
What are popular job titles related to Virtual Support jobs in Austin, TX? For Virtual Support jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Austin, TX look for? The top searched job categories for Virtual Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Virtual Support jobs? Cities near Austin, TX with the most Virtual Support job openings:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Austin, TX as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,703 per year, or $25.8 per hour.

Client Sales Executive

Virtualite Business Process Outsourcing Services

Austin, TX • On-site

$62K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

About Virtualite 

 
Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We drive growth by improving efficiency, productivity, and scalability—allowing clients to focus on what matters most. 

We’re are currently hiring client sales executives to join our growing team. You’ll be the first connection between prospects and our service solutions—identifying needs, presenting value, and closing deals that create long-term partnerships. 

In This Role: 

  • Prospect and qualify new leads through outbound outreach and networking 

  • Understand and recommend services to best fit the clients needs 

  • Manage a full sales pipeline using CRM tools and maintain up-to-date and accurate records 

  • Collaborate with internal teams to ensure smooth client onboarding 

  • Consistently follow up with prospective clients to drive deals to close 

We are looking for: 

  • Sales or business development experience, though it is not required 

  • Great communication and people skills 

  • Self-motived and comfortable working in a growth-oriented environment 

  • Organized with the ability to handle multiple initiatives simultaneously 

What we offer: 

  • Competitive compensation + performance incentives 

  • Growth opportunities within a scaling organization 

  • Benefits including medical, dental, vision, 401k, and paid time off 

  • Opportunity to make a real impact for our clientele 

If you are excited about a sales role and want to be part of a team that’s shaping the future of digital business operations, apply now! 

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