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Virtual Support Jobs in Texas (NOW HIRING)

DAV-Force Inc.

Be Seen First

Field Service Representative (Job Location- Croatia)

Killeen, TX · On-site

$75K - $100K/yr

... virtual support for deployed forces Required Qualifications · High School Diploma, or GED · Minimum of 10 years' mechanical experience with heavy wheeled vehicles · Ability to prioritize and ...

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Virtual Support information

See Texas salary details

$13

$24

$41

How much do virtual support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for virtual support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

How do you become a virtual support?

To become a virtual support professional, you typically need strong communication and organizational skills, proficiency with tools like email, chat, and project management software, and a reliable internet connection. Many roles require prior experience in customer service or administrative tasks, and some employers may prefer certifications in relevant areas. Gaining experience through freelance platforms or internships can also help establish your qualifications.
More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Texas? The most popular types of Support jobs in Texas are:
What are popular job titles related to Virtual Support jobs in Texas? For Virtual Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Texas look for? The top searched job categories for Virtual Support jobs in Texas are:
What cities in Texas are hiring for Virtual Support jobs? Cities in Texas with the most Virtual Support job openings:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,476 per year, or $24.3 per hour.

Virtual Work - Entry-Level

American Income Life Insurance Company

El Paso, TX • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Life

Posted 16 days ago

Job description

AO Globe Life is hiring Remote Benefit Managers to serve the veteran community through virtual consultations. In this role, you will meet with veterans and their families to help them understand and access supplemental benefit programs tailored to their needs. All client appointments are requested in advance-there is no cold calling or unsolicited outreach.
This opportunity is ideal for service-oriented professionals seeking a flexible, remote career rooted in purpose and long-term growth. Whether you are a veteran, military spouse, or passionate about supporting those who have served, this role offers meaningful impact alongside advancement potential.
Key Responsibilities
  • Conduct virtual consultations with veterans and their families via Zoom
  • Evaluate client needs and present personalized benefit recommendations
  • Clearly explain available options and enrollment procedures
  • Maintain accurate digital documentation and ensure compliance standards
  • Provide ongoing client support, including follow-up and policy assistance
  • Participate in team meetings, training sessions, and professional development programs
What We Offer
  • 100% remote work environment
  • Flexible scheduling
  • Inbound client interest - no cold outreach
  • Weekly performance-based pay
  • Structured renewal income opportunities for long-term growth
  • Licensing support for qualified candidates
  • Monthly and quarterly performance bonuses
  • 3% equity opportunity at qualifying levels
  • Leadership development programs and advancement pathways
  • Supportive, mission-driven team culture
Preferred Qualifications
  • Background in benefits advising, financial services, customer service, or consultative roles
  • Strong virtual communication skills and ability to build rapport
  • Organized, detail-oriented, and comfortable working independently
  • Familiarity with or passion for serving the veteran community
  • Proficiency with Zoom, CRM systems, and digital documentation platforms
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or PC with a functioning webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran-focused organizations to provide supplemental life and health benefits to working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.
If you're ready to do impactful work in a structured, remote environment, we encourage you to apply today.

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