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Virtual Support Jobs in Texas (NOW HIRING)

The Boutique COO

Virtual Assistant - DFW

Dallas, TX · Remote

$22/hr

The Boutique COO supports business owners and founders and is looking for an excellent, self-starting, virtual assistant to join the team. We're looking for someone to join us and grow with us as we ...

The Boutique COO

Virtual Assistant - Dallas

Dallas, TX · On-site +1

$22/hr

The Boutique COO supports business owners and founders and is looking for an excellent, self-starting, virtual assistant to join the team. We're looking for someone to join us and grow with us as we ...

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How much do virtual support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Texas?

The most popular types of Support jobs in Texas are:

What are popular job titles related to Virtual Support jobs in Texas?

For Virtual Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Texas look for?

The top searched job categories for Virtual Support jobs in Texas are:

What cities in Texas are hiring for Virtual Support jobs?

Cities in Texas with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,476 per year, or $24.3 per hour.

Virtual F&I Concierge

Group 1 Automotive, Inc.

Houston, TX

Full-time

Re-posted 11 days ago

Group 1 Automotive rating

6.3

Company rating: 6.3 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

101st of 159 rated car dealerships

Job description

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Group 1 Automotive, Inc. is seeking to hire a Virtual F&I Concierge. This position plays a critical role in supporting retail vehicle transactions by ensuring accurate documentation, compliance, funding, and coordination between Sales, Finance, Accounting, financial institutions, and customers.

The Virtual F&I Concierge serves as a key liaison between dealership Sales teams, Virtual Finance Managers, Accounting, lenders, and customers to support the successful completion of vehicle transactions. This role is responsible for reviewing, processing, and validating deal documentation while ensuring compliance with federal, state, lender, and dealership requirements.

This position requires strong attention to detail, the ability to work in a fast-paced environment, and strong communication skills to resolve documentation and funding issues while supporting a positive customer experience.


  • Support the Virtual Finance process by loading deals into the queue, transitioning customers to the Virtual Finance Manager, and reinforcing products and services presented during the transaction process
  • Prepare, review, and process vehicle transaction documents to ensure accuracy, completeness, funding eligibility, and compliance with dealership, lender, federal, and state requirements
  • Partner with Sales, Accounting, Virtual Finance Managers, dealership leadership, and financial institutions to support timely deal completion, funding resolution, and operational efficiency
  • Monitor finance contracts and proactively resolve funding, documentation, and lender-related issues within established timelines
  • Maintain accurate transaction records and supporting documentation
  • Ensure all transactions are completed in a legal, ethical, and policy-compliant manner while maintaining productivity standards
  • Demonstrate behaviors consistent with the Company’s Values in all interactions with customers, coworkers, and vendors

  • Experience in automotive retail operations, including dealership finance, deal processing, documentation, funding, or accounting support
  • Strong understanding of vehicle sales documentation, finance contract processing, lender funding requirements, and dealership compliance standards
  • Strong communication, organizational, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment
  • High attention to detail and accuracy
  • Proficiency with dealership management systems and financial institution integration platforms
  • Ability to collaborate effectively across departments while maintaining professionalism in a customer-facing environment

Preferred

  • Experience supporting:
    • Virtual Finance processes
    • Dealership accounting operations
    • Automotive finance transactions
  • Familiarity with lender funding requirements and contract structuring processes

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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