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Virtual Outsourced Customer Service Jobs (NOW HIRING)

MCI Careers

Virtual Banker - Evenings

Garden City, GA

$14 - $17.75/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... The Evening Virtual Banker provides professional digital banking support to customers outside of ...

MCI Careers

Virtual Banker - Mid-Shift

Garden City, GA · Remote

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are seeking a detail-oriented and customer-focused Virtual Banker to support clients through ...

ECONWOODS LLC

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AT&T Sales Representative

Maitland, FL · On-site

$60K - $75K/yr

... outsourced customer acquisition, campaign development, and market expansion services for major brands. The company focuses on direct sales strategies while offering leadership training and career ...

BluZinc

Sales Director President VP

Charleston, SC · On-site

VP / Director of Sales job opening for potential candidates from the outsourced customer service and experience industry in particular those with knowledge and Rolodex of contacts in CPGs, eCommerce, ...

Infosys

Customer Service Representative

Des Moines, IA

$15.50 - $21.25/hr

Customer Service Senior Process Associate - Customer Service In the role of Senior Process ... virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials ...

Infosys

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Customer Service Senior Process Associate - Customer Service In the role of Senior Process ... virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials ...

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Virtual Outsourced Customer Service information

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How much do virtual outsourced customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for virtual outsourced customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Virtual Outsourced Customer Service vs Customer Support Representative?

AspectVirtual Outsourced Customer ServiceCustomer Support Representative
CredentialsTypically requires customer service experience, communication skills, and sometimes certifications in customer serviceSimilar credentials, often with additional product or industry-specific training
Work EnvironmentRemote, often outsourced to third-party providers or freelancersUsually in-house or remote within a company's direct employment
Employer & Industry UsageUsed by companies outsourcing customer service to external providersEmployed directly by a company to handle customer inquiries
Search & Comparison IntentCommonly searched for outsourcing options, remote customer service jobsOften searched for in-house customer support roles or direct employment

Virtual Outsourced Customer Service involves handling customer inquiries remotely through third-party providers, while Customer Support Representatives are typically employed directly by a company to provide support. Both roles require similar skills and credentials, but differ mainly in employment setting and outsourcing status.

How does a virtual outsourced customer service representative typically interact with clients and internal teams?

Virtual outsourced customer service representatives primarily communicate with clients and customers through digital channels such as email, chat, and phone. Collaboration with internal teams—like technical support, quality assurance, and supervisors—often happens through project management tools and regular video meetings. This remote structure requires strong communication skills, self-motivation, and effective use of collaboration platforms to ensure seamless service delivery and issue resolution. Adapting to different client processes and maintaining clear, timely updates are common challenges in this role.

What are the key skills and qualifications needed to thrive as a Virtual Outsourced Customer Service Representative, and why are they important?

To thrive as a Virtual Outsourced Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high-school diploma or equivalent. Familiarity with CRM platforms, live chat software, and ticketing systems is typically required, along with strong computer literacy. Outstanding patience, adaptability, and a customer-focused attitude set top performers apart in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration across diverse clients and industries.

What is a Virtual Outsourced Customer Service representative?

A Virtual Outsourced Customer Service representative is a professional who provides customer support services remotely on behalf of a company, often through a third-party agency. These representatives handle customer inquiries, complaints, and technical support via phone, email, chat, or social media. Outsourcing customer service virtually allows businesses to offer 24/7 support, reduce operational costs, and access a global talent pool. The agents are trained to represent the company’s brand and values while ensuring customer satisfaction.
More about Virtual Outsourced Customer Service jobs
What cities are hiring for Virtual Outsourced Customer Service jobs? Cities with the most Virtual Outsourced Customer Service job openings:
What are the most commonly searched types of Outsourced Customer Service jobs? The most popular types of Outsourced Customer Service jobs are:
What states have the most Virtual Outsourced Customer Service jobs? States with the most job openings for Virtual Outsourced Customer Service jobs include:
What job categories do people searching Virtual Outsourced Customer Service jobs look for? The top searched job categories for Virtual Outsourced Customer Service jobs are:
Virtual Outsourced Customer Service jobs near you
Virtual Customer Service Representative

Virtual Customer Service Representative

Arias Agencies

Clearwater, FL • Remote

$14 - $19.25/hr

Other

Posted 16 days ago

Job description

Work from home! Awesome CEO, opportunity for advancement and great income earning potential! Here is a rewritten, high-converting job ad designed to grab attention, highlight your best perks immediately, and encourage a high volume of quality applications.

Remote Customer Service Representative (100% Work From Home) Are you ready to ditch the commute and grow your career from the comfort of your own home? We are looking for a high-energy, empathetic Virtual Customer Service Representative to join our rapidly growing team! If you want to work under an incredible CEO who truly values your hard work, enjoy limitless opportunities for career advancement, and earn a great income—you’ve found your next career home.

As the voice of our company, you will be the ultimate problem-solver, helping our customers navigate our products and resolving technical issues with a positive, can-do attitude. Why You’ll Love Working With Us: 100% Remote: Work completely from home! Incredible Leadership: Work alongside an awesome, supportive CEO.

Career Growth: We love to promote from within—huge opportunities for advancement! Great Pay: Fantastic income-earning potential for top performers. What You’ll Be Doing: Be the Solution: Handle customer inquiries and resolve complaints with empathy and patience.

Educate & Guide: Provide clear, accurate information about our expanding line of products and services. Troubleshoot: Act as a technical detective to investigate and resolve product issues and concerns. Stay Organized: Document interactions and update customer records accurately after each call.

Become an Expert: Develop and maintain a deep, evolving knowledge base of what we offer so you can assist customers with confidence.

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