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Virtual Moderator Jobs (NOW HIRING)

Inkitt

Community Manager

San Francisco, CA · On-site

$90K - $100K/yr

Organize virtual events such as author interviews, book club meetings, and reading challenges to ... Align moderators on campaign goals, timelines, and messaging Moderator Coordination * Act as the ...

Inkitt

Community Manager

San Francisco, CA

$90K - $100K/yr

Organize virtual events such as author interviews, book club meetings, and reading challenges to ... Align moderators on campaign goals, timelines, and messaging Moderator Coordination * Act as the ...

Allstate Northern Ireland Limited

Provide in person and virtual meeting planning and support, including agenda creation, scheduling, serving as meeting moderator, and appropriate follow‑up on meeting action items * Provide ...

Goldman Sachs Bank AG

... virtual sessions, peer forums, coaching, post-program follow-up, and closeout Build and maintain ... moderator planning, and briefing preparation Navigate sensitive stakeholder dynamics with ...

The GEO Group

CASE MANAGER, DRC

Knoxville, TN · On-site

$21/hr

Benefits Information This role will facilitate virtual and in person groups. Split shift may be ... Must have previous experience as a facilitator/educator/group moderator. * Preference given to ...

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How much do virtual moderator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for virtual moderator in the United States is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.75 per hour, depending on experience, location, and employer.

What is a virtual moderator?

A Virtual Moderator is responsible for managing and facilitating online discussions, meetings, or events. They ensure conversations stay on topic, enforce community guidelines, and engage participants to create a productive and respectful environment. This role often involves moderating live webinars, social media groups, or virtual conferences. Strong communication and problem-solving skills are essential for handling conflicts and maintaining engagement.

What are the typical daily responsibilities of a virtual moderator?

As a Virtual Moderator, your daily responsibilities usually include monitoring online discussions, enforcing community guidelines, and facilitating healthy interactions among participants. You may also be responsible for screening content, addressing rule violations, escalating issues to senior moderators or administrators, and occasionally organizing or supporting virtual events. Collaboration with team members and clear communication with the community are essential parts of the role. This dynamic environment keeps your workdays varied and requires consistently quick and thoughtful responses to maintain a positive virtual space.

What are the key skills and qualifications needed to thrive in the virtual moderator position, and why are they important?

To thrive as a Virtual Moderator, you need strong communication skills, digital literacy, and experience in managing online communities or virtual events. Familiarity with moderation platforms, chat management tools, and knowledge of content management systems is highly beneficial. Exceptional conflict resolution, attention to detail, and the ability to remain impartial under pressure are valuable soft skills for this role. These abilities ensure a safe, engaging, and well-regulated virtual environment for all participants.

Can you work remotely as a virtual moderator?

Yes, virtual moderator positions are often remote, allowing individuals to manage online communities, forums, or social media platforms from any location with internet access. These roles typically require good communication skills, familiarity with moderation tools, and sometimes specific platform knowledge or certifications.

How do you become a virtual moderator?

To become a virtual moderator, candidates typically need strong communication skills, familiarity with online platforms, and the ability to enforce community guidelines. Many roles require prior experience in moderation, knowledge of relevant tools or software, and sometimes a background in customer service or social media management.
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Virtual Moderator jobs near you
Infographic showing various Virtual Moderator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 47% Physical, 2% Hybrid, and 51% Remote job distribution, with an average salary of $37,169 per year, or $17.9 per hour.

Community Manager

San Francisco, CA • On-site

Inkitt
Arts, Entertainment, and Recreation • 51 - 200 employees
Learn more about Inkittexternal

$90K - $100K/yr

Full-time

Posted 18 days ago

Job description

Inkitt is building the Disney of the 21st Century, standing at the forefront of technology and entertainment. Leveraging AI and predictive algorithms, Inkitt discovers unknown stories and turns them into blockbuster hits, producing a new $1M ebook every 4 weeks and selling directly to consumers through its Galatea app. Inkitt has become the 11th most bestseller-generating publisher in the world, boasting a 40x higher hit-rate than traditional publishers. Recently raising a Series C and backed by some of the top VC's such as: Khosla, Kleiner Perkins, and NEA Ventures, our recent expansion into CandyJarTV is only the beginning of our journey to becoming the next-gen entertainment powerhouse.
What You'll Do:
Role Overview
This role supports community engagement and growth initiatives while coordinating an existing network of community moderators.
The focus is on:
  • Designing and executing engagement initiatives
  • Driving participation in in-app book communities
  • Coordinating moderators so campaigns and content are aligned with strategy and executed consistently
  • Acting as a brand presence in select community spaces

This positions the role between a Community Coordinator and a Community Growth Manager, with room to grow in scope over time.
Scope of Work
Community Initiatives & Growth
  • Ideate and execute community initiatives that drive engagement and retention
  • Grow in-app communities membership and increase participation in book discussions.
  • Develop and execute strategies that build anticipation and spark conversations around our upcoming stories.
  • Test organic growth initiatives (e.g. reviews drivers, sharing competitions)
  • Recruit and activate in-app community super users
  • Monitor engagement metrics and community feedback to understand what excites and motivates our users. Use these insights to refine community strategies and initiatives, ensuring continuous growth and engagement
Event Co-ordination and Campaign Ownership
  • Organize virtual events such as author interviews, book club meetings, and reading challenges to keep the community engaged and connected with our stories and authors.
  • Coordinate promotion of events and initiatives across CRM, in-app communities, and social channels
  • Align moderators on campaign goals, timelines, and messaging
Moderator Coordination
  • Act as the primary point of contact for community moderators
  • Coordinate content calendars, initiatives, and campaign execution with moderators
  • Keep moderators informed, aligned, and engaged
  • Manage weekly community push notification creation and scheduling in collaboration with moderators
Brand Presence
    • Represent established brand voices (e.g. "Galatea Sophie," "CandyJar Leah") in light-touch engagement contexts.Build trust and familiarity with community members and be part of the conversation.

What You'll Bring:
  • 1+ years of experience with customer service or community, and social media
  • You are a book lover at heart, with an understanding of bookish communities
  • You are an active member of multiple online communities
  • Experience being creative, strategic, and analytical, when crafting compelling initiatives and content and measuring their impact
  • Strong communication skills, empathy, and cultural sensitivity to connect with our diverse audience and to collaborate with cross-functional team

Who We Are Looking For:
  • Autonomous
  • Bring solutions instead of problems
  • Data driven
  • Quick to action
  • A high functioning workaholic
  • Looking for exponential career growth
  • Have lots of fun building a generational AI x Entertainment company

$90,000 - $100,000 a year
At Inkitt, we strive to build a company culture and provide employment opportunities based on diversity and inclusion. We believe every author should have an equal opportunity to succeed, as should our team members. As a growing team from 20+ countries, we welcome everyone to apply.
We look forward to hearing from you!
Check out our Careers Blog Follow us on Instagram & LinkedIn!

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