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Virtual Customer Service Jobs in Decatur, GA (NOW HIRING)

PostNet

Customer Service Representative

Atlanta, GA · On-site

$14/hr

Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong multitasking and communication abilities * Detail-oriented with good time management * High school ...

dbi

Customer Service Representative

Kennesaw, GA

$14.75 - $20/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations.

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations.

Crew Outfitters, Inc

Customer Service

Atlanta, GA

$15 - $16.50/hr

As Customer Service Lead, you are responsible in providing an excellent customer experience to all customers in our 2 ATL locations. You will be trained to confidently carry out all Crew Outfitter ...

Long John Silver's

Customer Service

Jonesboro, GA · On-site

$13.25 - $18.25/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Jonesboro, GA · On-site

$9 - $11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Jonesboro, GA

$9 - $11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

East USA

Customer Service Specialist

Atlanta, GA

$49K - $59K/yr

As a Customer Service Specialist, you will be on the front lines supporting and engaging a ... virtual conference, email, and face-to-face Work independently and prioritize daily tasks ...

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All JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Decatur, GA

Virtual Customer Service information

See Decatur, GA salary details

$9

$16

$25

How much do virtual customer service jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for virtual customer service in Decatur, GA is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Customer Service position, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How can I make 2000 a week working from home?

A virtual customer service representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve developing strong communication skills, using relevant tools, and seeking roles with higher pay rates or performance bonuses.

What is a typical workday like for a Virtual Customer Service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a Virtual Customer Service job?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software. Some roles may also require specific certifications or training in customer support or related areas.

Is Amazon work from home a real thing?

Amazon offers remote customer service positions that allow employees to work from home, often requiring a dedicated workspace, internet connection, and training on company tools. These roles are legitimate and part of Amazon's flexible work options, though availability may vary by location and position type.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance incentives.
What are the most commonly searched types of Customer Service jobs in Decatur, GA? The most popular types of Customer Service jobs in Decatur, GA are:
What are popular job titles related to Virtual Customer Service jobs in Decatur, GA? For Virtual Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in Decatur, GA look for? The top searched job categories for Virtual Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Virtual Customer Service jobs? Cities near Decatur, GA with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you
Customer Service Representative

Customer Service Representative

PostNet

Atlanta, GA • On-site

$14/hr

Other

Posted 25 days ago

PostNet rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

We are looking for a friendly and dependable Customer Service Representative to join our team. This role helps customers with shipping, printing, packaging, and other store services while providing an excellent in-store experience.

Schedule

  • Monday–Friday: Store open 9 AM – 5 PM
  • Team hours: 8:30 AM – 5:30 PM
  • Closed on most Federal Holidays

What We Offer

  • Competitive compensation - starting pay at $14
  • Flexible scheduling
  • Paid Notary Public certification (if required)
  • Career growth opportunities
  • Friendly team environment

Key Responsibilities

  • Assist customers with shipping, packaging, and printing services
  • Operate point-of-sale system, printers, and store equipment
  • Process orders and provide product/service recommendations
  • Sort and manage virtual mailbox mail

Qualifications

  • Excellent customer service skills
  • Strong multitasking and communication abilities
  • Detail-oriented with good time management
  • High school diploma or equivalent
  • Valid driver's license required
  • Retail/POS software experience preferred

Physical Requirements

  • Ability to stand for extended periods
  • Ability to lift up to 50 lbs

If you enjoy working with customers and staying busy in a fast-paced environment, we'd love to hear from you.

Compensation: $14.00 - $14.00 per hour

At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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