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Virtual Customer Service Jobs in Decatur, GA (NOW HIRING)

Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong multitasking and communication abilities * Detail-oriented with good time management * High school ...

Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong multitasking and communication abilities * Detail-oriented with good time management * High school ...

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations.

As Customer Service Lead, you are responsible in providing an excellent customer experience to all customers in our 2 ATL locations. You will be trained to confidently carry out all Crew Outfitter ...

Customer Service

Jonesboro, GA

$14.50 - $19.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

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Virtual Customer Service information

See Decatur, GA salary details

$9

$16

$25

How much do virtual customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for virtual customer service in Decatur, GA is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What is a Virtual Customer Service job?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the key skills and qualifications needed to thrive in the Virtual Customer Service position, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

What is a typical workday like for a Virtual Customer Service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.
What are the most commonly searched types of Customer Service jobs in Decatur, GA? The most popular types of Customer Service jobs in Decatur, GA are:
What are popular job titles related to Virtual Customer Service jobs in Decatur, GA? For Virtual Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Virtual Customer Service jobs? Cities near Decatur, GA with the most Virtual Customer Service job openings:
Infographic showing various Virtual Customer Service job openings in Decatur, GA as of May 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Temporary. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,495 per year, or $16.6 per hour.

Customer Service Representative

PostNet - GA130

Atlanta, GA

$14/hr

Other

Retirement

Posted 5 days ago


Job description

Benefits:

Flexible schedule

401(k) matching

Competitive salary

Employee discounts

Customer Service Representative

Location: 285 W. Wieuca Rd NE, Atlanta, GA 30342

We are looking for a friendly and dependable Customer Service Representative to join our team. This role helps customers with shipping, printing, packaging, and other store services while providing an excellent in-store experience.

Schedule

Monday–Friday: Store open 9 AM – 5 PM

Team hours: 8:30 AM – 5:30 PM

Closed on most Federal Holidays

What We Offer

Competitive compensation - starting pay at $14

Flexible scheduling

Paid Notary Public certification (if required)

Career growth opportunities

Friendly team environment

Key Responsibilities

Assist customers with shipping, packaging, and printing services

Operate point-of-sale system, printers, and store equipment

Process orders and provide product/service recommendations

Sort and manage virtual mailbox mail

Qualifications

Excellent customer service skills

Strong multitasking and communication abilities

Detail-oriented with good time management

High school diploma or equivalent

Valid driver’s license required

Retail/POS software experience preferred

Physical Requirements

Ability to stand for extended periods

Ability to lift up to 50 lbs

If you enjoy working with customers and staying busy in a fast-paced environment, we’d love to hear from you.

Apply today!

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.