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Virtual Customer Service Jobs in Addison, IL (NOW HIRING)

Staples, Inc.

Customer Service Representative

Aurora, IL · On-site

$15.50 - $21/hr

Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...

Staples, Inc.

Customer Service Representative

Naperville, IL · On-site

$16 - $21.75/hr

Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...

Staples, Inc.

Customer Service Representative

Schaumburg, IL · On-site

$15.75 - $21.25/hr

Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...

Staples, Inc.

Customer Service Representative

Lincolnshire, IL · On-site

$16.75 - $23/hr

Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...

Staples, Inc.

Customer Service Representative

Naperville, IL · On-site +1

$16 - $21.75/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...

Staples, Inc.

Customer Service Representative

Lincolnshire, IL · On-site +1

$16.75 - $23/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...

Staples, Inc.

Customer Service Representative

Schaumburg, IL · On-site +1

$15.75 - $21.25/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...

Staples, Inc.

Customer Service Representative

Aurora, IL · On-site +1

$15.50 - $21/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Addison, IL

Virtual Customer Service information

See Addison, IL salary details

$10

$17

$26

How much do virtual customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual customer service in Addison, IL is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.32 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Addison, IL?

The most popular types of Customer Service jobs in Addison, IL are:

What are popular job titles related to Virtual Customer Service jobs in Addison, IL?

For Virtual Customer Service jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Addison, IL look for?

The top searched job categories for Virtual Customer Service jobs in Addison, IL are:

What cities near Addison, IL are hiring for Virtual Customer Service jobs?

Cities near Addison, IL with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Addison, IL as of June 2026, with employment types broken down into 73% Full Time, 24% Part Time, and 3% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution, with an average salary of $35,398 per year, or $17 per hour.

Customer Service

Professional Moving & Storage

Chicago, IL • On-site, Remote

$16.50 - $22.50/hr

Full-time

Re-posted yesterday

Job description

We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written. Job will entail answering and responding to both incoming and outgoing sales and service calls.
Skill set required:
Must possess strong verbal and written communication skills
Must have strong typing and computer skills
Must be comfortable using various types of technology
Beneficial but not required:Past customer service experience (in any field)
Past call center experience
Bi-lingual is a huge plus!

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