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Customer Service Coordinator Jobs in Addison, IL

Alsco External

Customer Service Coordinator

Chicago, IL · On-site

$23/hr

The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the ...

Alsco Inc

Customer Service Coordinator

Chicago, IL

$23/hr

The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the ...

Alsco Inc

Customer Service Coordinator

Chicago, IL · On-site

$23/hr

The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the ...

Alsco

Customer Service Coordinator

Chicago, IL · On-site

$23/hr

The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the ...

Penske

Customer Service Coordinator

West Chicago, IL

$26/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

Penske

Customer Service Coordinator

West Chicago, IL · On-site

$26/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

Penske

Customer Service Coordinator

West Chicago, IL

$26/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

LeafHome

Customer Service Coordinator

Lombard, IL

$21/hr

The Customer Care Coordinator handles customer inbound and outbound calls, primarily with customers ... Provide excellent customer service during all inbound/outbound phone calls while maintaining ...

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Customer Service Coordinator information

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How much do customer service coordinator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service coordinator in Addison, IL is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $22.64 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Addison, IL?

The most popular types of Customer Service jobs in Addison, IL are:

What are popular job titles related to Customer Service Coordinator jobs in Addison, IL?

For Customer Service Coordinator jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Addison, IL look for?

The top searched job categories for Customer Service Coordinator jobs in Addison, IL are:

What cities near Addison, IL are hiring for Customer Service Coordinator jobs?

Cities near Addison, IL with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,248 per year, or $20.3 per hour.

Customer Service Coordinator

Wood Dale, IL • On-site

C Cretors & CO
See more jobs at C Cretors & COexternal

$18/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Coordinator C. Cretors and Company, based in Wood Dale, IL is offering an entry level position for a Customer Service Coordinator. C. Cretors and Company has been in business since 1885 and is world-known manufacturer of equipment for the snack food industry. The position reports to company Vice President.

Main Responsibilities:

Coordinate sales effort using CRM (Salesforce). Assist Sales Engineers in creating and issuing proposals. Assist in marketing efforts (website, preparation for tradeshows, etc.) Provide administrative support

Education:

Associates degree or higher preferred. Consideration will be given to current students working towards a degree (part-time). Bi-lingual (English/Spanish) preferred.

Technical/Computer Skills: Proficient written skills. Customary, standard computer skills (Word, Excel, etc.) Ability to learn new programs, processes and systems on the job via co-worker coaching. Time on the job will be allowed to learn Salesforce.

Personal Qualities/Traits: A person of integrity, high-energy, pleasant personality, ability to work without supervision, willingness to be flexible and broad-minded in interpreting applicable job description. Must be a good communicator in both writing and speaking. Should possess a thirst for efficiency.

Pay: Pay range is $18 per hour plus benefits. 40 hours per week plus occasional overtime.

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