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Customer Success Coordinator Jobs in Addison, IL

Labelmaster

Customer Success Coordinator

Chicago, IL · On-site

$20 - $24/hr

Customer Success Coordinator Hybrid | Chicago, IL | $20-$24/hour | Full-Time | Great Benefits Are you an experienced customer service professional who enjoys solving problems, coordinating orders ...

Labelmaster

Customer Success Coordinator

Chicago, IL · On-site

$22 - $25/hr

Labelmaster is looking for a Customer Success Coordinator to support our growing Customer Success team. This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking ...

Labelmaster

Customer Success Coordinator

Chicago, IL · On-site

$22 - $25/hr

Labelmaster is looking for a Customer Success Coordinator to support our growing Customer Success team. This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking ...

Labelmaster

Customer Success Coordinator

Chicago, IL

$20 - $24/hr

Labelmaster is looking for a Customer Success Coordinator to support our growing Customer Success team. This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking ...

HEIDENHAIN

Customer Success Coordinator

Schaumburg, IL · On-site

$45K - $50K/yr

We are seeking a highly motivated, self-starting Customer Success Coordinator to be located in our Schaumburg, IL office. YOUR VALUE: Central to the execution of day to day order processing activity ...

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

... and coordinating with internal teams to ensure customer success. Responsibilities: * Own a ... portfolio of customer accounts and serve as their primary point of contact * Lead virtual ...

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

... and coordinating with internal teams to ensure customer success. Responsibilities: * Own a ... portfolio of customer accounts and serve as their primary point of contact * Lead virtual ...

ProPayHR

Client Success Manager

Evanston, IL · On-site +1

Client Success Manager | Client Success Coordinator | Client Services Representative | Customer Success Manager | Manager Process Improvement | Manager Process Improvement | Client Services Manager ...

Koch Industries

Director, Customer Success

Lisle, IL · On-site

$160K - $200K/yr

... into coordinated execution. * Improve forecasting, vendor-managed inventory, inventory health ... Experience leading a Customer Success, strategic account management, program management, supply ...

Bradford

Customer Success Specialist

Broadview, IL · On-site

This position ensures seamless coordination between customers, sales, manufacturing, and logistics ... Customer Success and Relationship Management * Act as a critical point of contact for Bradford Labs ...

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All JobsCustomer Success JobsCustomer Success Coordinator JobsCustomer Success Coordinator Jobs in Addison, IL

Customer Success Coordinator information

See Addison, IL salary details

$29.1K

$50K

$75.6K

How much do customer success coordinator jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer success coordinator in Addison, IL is $49,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $55,100.00 per year, depending on experience, location, and employer.

How does a customer success coordinator collaborate with sales and support teams to ensure client satisfaction?

As a Customer Success Coordinator, you'll frequently act as a bridge between the sales and support teams to ensure a seamless client experience. You'll work closely with sales to understand client expectations and onboarding requirements, and coordinate with support to resolve issues or escalate technical problems. This collaborative approach not only helps maintain high customer satisfaction but also allows you to advocate for client needs internally, contributing to process improvements and retention strategies.

What are the key skills and qualifications needed to thrive as a customer success coordinator, and why are they important?

To thrive as a Customer Success Coordinator, you need strong communication skills, customer relationship management experience, and a background in business or a related field. Familiarity with customer success platforms like Salesforce or HubSpot, as well as proficiency in CRM systems, are typically required. Exceptional problem-solving abilities, empathy, and organizational skills help you effectively manage client needs and resolve issues. These skills and qualities are crucial for building lasting customer relationships, ensuring satisfaction, and driving product adoption and retention.

What is the difference between Customer Success Coordinator vs Customer Support Specialist?

AspectCustomer Success CoordinatorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; certifications like CRM or customer success coursesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentProactive engagement, account management, relationship buildingReactive support, troubleshooting, issue resolution
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech for technical support

The Customer Success Coordinator focuses on proactive client engagement and retention, while the Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coordinator emphasizes relationship management, whereas Support Specialists focus on technical problem-solving.

Is customer success coordinator an entry level job?

A customer success coordinator role is often considered entry-level, suitable for candidates with strong communication skills and some customer service experience. However, some positions may require prior knowledge of customer relationship management (CRM) tools or related certifications. Experience requirements can vary depending on the company and industry.

What are the most commonly searched types of Customer Success jobs in Addison, IL?

The most popular types of Customer Success jobs in Addison, IL are:

What job categories do people searching Customer Success Coordinator jobs in Addison, IL look for?

The top searched job categories for Customer Success Coordinator jobs in Addison, IL are:

What cities near Addison, IL are hiring for Customer Success Coordinator jobs?

Cities near Addison, IL with the most Customer Success Coordinator job openings:

Customer Success Coordinator jobs near you
Infographic showing various Customer Success Coordinator job openings in Addison, IL as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $49,982 per year, or $24 per hour.

Customer Success Coordinator

HEIDENHAIN CORPORATION

Schaumburg, IL • On-site

$17.75 - $23.25/hr

Other

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Success Coordinator

HEIDENHAIN is the world's leader in motion control solutions for high dynamic capital equipment applications including for Machine Tool, Semiconductor, Robotics, Automation, Medical, Energy and Transportation markets. As a foundation company, with headquarters based in Germany and with over 8,000 employees globally, we work to support our customers and business partners in manufacturing and other industrial market segments. We are seeking a highly motivated, self-starting Customer Success Coordinator to be located in our Schaumburg, IL office.

Central to the execution of day to day order processing activity, this position is focused on customer communication throughout the sales process. Our customer relationships begin with the first contact by phone, email and website contact mechanisms and extends over many years of commercial engagement. Their success is dependent on our excellent responsiveness and customer service capabilities. Essential to meeting the highest standards of customer satisfaction, our teams work in a collaborative and supportive teamwork environment.

You are experienced in the Customer Service field and with the sales/order process. You have previous customer support knowledge. You are someone with a customer first mindset and are willing to help fulfill customer requirements. You are a people person with the ability to interface and collaborate effectively with internal and external customers. You have the ability to structure and apply basic organizational skills to manage your daily activities. You are confident and have good communication skills.

You will be responsible for providing lead-time, price, availability, order processing and order acknowledgement information for our encoder product portfolio. Act as first point of contact for potential, new and existing customers. Enter sales orders in a timely and efficient manner while maintaining accuracy of the data entry. Communicate effectively and professionally with customers via phone and/or email. Support the Sales team by providing price and delivery information, researching order statuses and resolving open order issues. Collaborates with other departments in the organization to help resolve order management issues.

A passion and acumen for fostering deep working relationships with varied customer's environments is required. 3 years of Customer Service experience. Competency with various computer programs, including proficiency in all Microsoft Office applications. Basic problem solving and analytical skills, with a strong attention to detail.

A competitive salary with paid time off benefits available on your first day of employment. An excellent benefits package including top of the line medical coverage, 401K match, parental leave, continuing education reimbursement and much more. Excellent training program and support. Flexible work scheduling in a stable company. A great team environment with fun activities throughout the year.

HEIDENHAIN CORPORATION is committed to the principles of equal employment opportunity. Our practices and employment decisions, including those regarding recruitment, hiring, assignment, promotion and compensation, shall not be based on any person's race, color, creed, religion, national origin, sex, age, ancestry, disability, physical handicap, marital status, sexual orientation, veteran status, citizenship status or other protected group as defined by law.

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