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Work From Home Customer Success Associate Jobs in Addison, IL

Globe Life

Be Seen First

Customer Sales Professional - Work from Home

Springfield, IL · Remote

$60K - $80K/yr

... into success. This is more than a sales role--it's an opportunity to make a difference while ... Freedom and convenience of a 100% remote position, allowing you to work from anywhere. * ...

New

Globe Life Inc.

Work From Home Sales

Chicago, IL · Remote

Proven System for Success * Clear Path to Executive Leadership * Uncapped, Performance-Based Income Who You Are * Confident communicator * Self-motivated and goal-driven * Disciplined and growth ...

Aprimo

Customer Success Manager (Remote)

Chicago, IL · On-site +1

... from-home/remote-work policy. Named a Leader in Digital Asset Management (DAM) and Marketing ... As a Customer Success Manager (CSM) at our SaaS company, you will play a vital role in ensuring our ...

Aprimo

Customer Success Manager (Remote)

Chicago, IL · On-site +1

$105K - $140K/yr

... from-home/remote-work policy. Named a Leader in Digital Asset Management (DAM) and Marketing ... As a Customer Success Manager (CSM) at our SaaS company, you will play a vital role in ensuring our ...

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All JobsCustomer Success Associate JobsWork From Home Customer Success Associate JobsWork From Home Customer Success Associate Jobs in Addison, IL

Work From Home Customer Success Associate information

See Addison, IL salary details

$18.5K

$53.1K

$93.2K

How much do work from home customer success associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for work from home customer success associate in Addison, IL is $53,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $65,600.00 per year, depending on experience, location, and employer.

What does a work from home customer success associate do?

A Work From Home Customer Success Associate is responsible for supporting customers remotely, ensuring they have a positive experience with a company's products or services. Their main duties include answering customer inquiries, resolving issues, providing product guidance, and helping customers achieve their goals with the product. They communicate primarily through email, chat, or phone, and often use customer relationship management (CRM) software. Working from home, they need to be self-motivated, organized, and have strong communication skills.

What are some common challenges work from home customer success associates face and how can they be managed?

Work From Home Customer Success Associates often encounter challenges such as maintaining clear communication with clients and colleagues, managing time effectively without in-person supervision, and staying motivated in a remote setting. Overcoming these challenges typically involves using collaborative tools (like video calls, chat, and CRM systems), setting a structured daily routine, and proactively seeking feedback and support from team members. Regular check-ins and virtual team meetings are also key to staying aligned with the team and ensuring client needs are met efficiently.

What are the key skills and qualifications needed to thrive as a work from home customer success associate, and why are they important?

To thrive as a Work From Home Customer Success Associate, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM systems like Salesforce or Zendesk, as well as proficiency in video conferencing and chat platforms, is typically required. Exceptional problem-solving abilities, empathy, and time management make someone stand out in this role. These skills ensure customer satisfaction, efficient remote collaboration, and the ability to resolve issues promptly in a virtual environment.

What is the difference between Work From Home Customer Success Associate vs Work From Home Customer Support Specialist?

AspectWork From Home Customer Success AssociateWork From Home Customer Support Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles prefer experience in customer success or related fieldsUsually requires a high school diploma; certifications in customer service are a plus
Work EnvironmentRemote, collaborative with customer success teams, proactive engagementRemote, reactive support via calls, chats, or emails
Employer & Industry UsageUsed in SaaS, tech, and subscription services to retain customersCommon across various industries for troubleshooting and issue resolution

The main difference is that a Work From Home Customer Success Associate focuses on building long-term customer relationships and ensuring customer satisfaction, while a Work From Home Customer Support Specialist primarily handles reactive support and troubleshooting. Both roles are remote and require strong communication skills, but their core responsibilities differ in scope and focus.

What job categories do people searching Work From Home Customer Success Associate jobs in Addison, IL look for?

The top searched job categories for Work From Home Customer Success Associate jobs in Addison, IL are:

What cities near Addison, IL are hiring for Work From Home Customer Success Associate jobs?

Cities near Addison, IL with the most Work From Home Customer Success Associate job openings:

Work From Home Customer Success Associate jobs near you
Infographic showing various Work From Home Customer Success Associate job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,090 per year, or $25.5 per hour.

Customer Sales Professional - Work from Home

Globe Life

Springfield, IL • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

166th of 311 rated insurance

Job description

No Cold Calling | Training Provided

Your Potential Shouldn't Have a Ceiling.

If you're motivated by helping people, achieving goals, and creating opportunities for

yourself, this could be the career move you've been searching for.


We're looking for driven individuals who enjoy building relationships and turning

conversations into success. This is more than a sales role—it's an opportunity to make a

difference while creating a rewarding future for yourself.

What You'll Be Doing:

  • Reaching out to leads and engaging them in conversation
  • Identifying how our services align with their needs
  • Closing deals with confidence and professionalism
  • Maintain consistent follow-up communication with leads and prospects.                      
  • Continuously learning to improve your results


Preferred Skills: 

  • Previous experience in sales, marketing, or customer service is helpful but not required.
  • Excel in communication, active listening and effective problem-solving abilities. 
  • Continuous learning mindset, readily adapting and adjusting to new situations. 
  • Possess an unwavering work ethic and drive to succeed. 
  • Thrive both in collaborative team environments and as an independent contributor. 
  • Legally authorized to work in the U.S.
  • Must be at least 18 years old


What Makes this Opportunity Stand Out?

• Freedom and convenience of a 100% remote position, allowing you to work from anywhere.
• Flexibility of a personalized schedule

• Pre-qualified, warm leads provided — no cold calling or prospecting.

• Access to sales tools, scripts, and training materials to ensure your success.

• Weekly Pay + Bonuses 

• Commission-based pay, ranges from $60,000 to $80,000 annually

• Travel Opportunities all-expensed paid by company

• Comprehensive onboarding, sales training, and marketing support.

• Ongoing guidance from a collaborative and success-driven team.

• Leadership development training 


Take the Next Step:

If you’re a sales professional eager for a challenge that rewards your expertise and ambition, we invite you to join us. Transition your skills into a rewarding sales career and start crafting your success story.


Apply now to embark on your next career adventure.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs