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Virtual Customer Service Jobs in Virginia (NOW HIRING)

Customer Service

Roanoke, VA · On-site

$15.75 - $21.25/hr

Delivers uncompromising customer service responding immediately to customer requests, inquiries, and concerns. * Works directly with the public in person and on the phone demonstrating good ...

Customer Service

Roanoke, VA · On-site

$15.50/hr

Delivers uncompromising customer service responding immediately to customer requests, inquiries, and concerns. * Works directly with the public in person and on the phone demonstrating good ...

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery ...

Customer Service

Arlington, VA · On-site

$17.13/hr

DUTIES - Assist customers place orders on the iPad system - Greet and guide guests through the marketplace system - Provide exceptional customer service to our guests - Maintain a clean work area and ...

Customer Service

Roanoke, VA · On-site

$15.50/hr

Delivers uncompromising customer service responding immediately to customer requests, inquiries, and concerns. * Works directly with the public in person and on the phone demonstrating good ...

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery ...

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery ...

Customer Service

Arlington, VA · On-site

$19 - $22/hr

Must have 3+ years Customer Service experience, preferably within a food manufacturing environment. Fast paced hospitality and / or Retail experience may be considered. Must posses excellent skills ...

Customer Service

Chester, VA

$12.77 - $14.50/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Customer Service

Christiansburg, VA · On-site

$14.75 - $20/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Customer Service

Roanoke, VA · On-site

$15.75 - $21.25/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Customer Service

Front Royal, VA

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Round Hill, VA · On-site

$15.50 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Customer Service

Bristol, VA · On-site

$13 - $17.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Customer Service

Radford, VA · On-site

$15.25 - $20.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Showing results 41-60

Virtual Customer Service information

See Virginia salary details

$10

$16

$25

How much do virtual customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual customer service in Virginia is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Virginia? The most popular types of Customer Service jobs in Virginia are:
What cities in Virginia are hiring for Virtual Customer Service jobs? Cities in Virginia with the most Virtual Customer Service job openings:
Infographic showing various Virtual Customer Service job openings in Virginia as of July 2026, with employment types broken down into 50% Full Time, 17% Part Time, and 33% Contract. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $35,029 per year, or $16.8 per hour.

Customer Service

Watson Apparel Co. LLC

Virginia Beach, VA • On-site

$15 - $17/hr

Other

Medical, Dental, Vision

Re-posted 15 days ago


Job description

Customer Service Representative

Watson Apparel Co, LLC is looking for an organized, charismatic, attentive & experienced Full-Time Customer Service Representative to join our Corporate office.

The Customer Service Representative will work with customers via phone and/or email who have complaints, orders, or require information about products/services purchased from the organization and provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

Qualifications
  • 1 to 2 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
  • Attention to detail and great organization skills
  • Communication skills (via phone lines and/or email)
  • Problem-solving aptitude
  • Demonstrated ability to meet and maintain work schedules and deadlines
  • Experience with Microsoft Office (Word & Excel)
  • Ability to work independently and in a team setting
Preferred Qualifications
  • 2 to 5 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
  • Experience and/or knowledge of Shopify and Gorgeous platforms

Pay range: $15-$17/hr

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

Virginia Beach, VA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person