ZipRecruiter

Log In

1

Virtual Csr Jobs in Michigan (NOW HIRING)

Ideal Tridon

Customer Service Representative

Auburn Hills, MI · On-site

$15.25 - $20.50/hr

We are seeking a Customer Service Representative for our Auburn Hills, MI Office. We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working ...

U-Haul

Customer Service Representative

Saint Clair Shores, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Ritchie Bros.

Customer Service Representative

Flint, MI

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

Lakeside Surfaces

Customer Service Representative

Davison, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative At Lakeside Surfaces, we do not just fabricate countertops. We help bring visions to life in homes, offices, and large-scale commercial projects across the Midwest. As ...

Wieland

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative will serve as a customer-facing representative with advanced quoting, technical product knowledge, and revenue-impacting responsibilities. This role is located in ...

Wieland

Customer Service Representative

Roseville, MI

$49K - $62K/yr

The Customer Service Representative will serve as a customer-facing representative with advanced quoting, technical product knowledge, and revenue-impacting responsibilities. This role is located in ...

Airgas

Customer Service Representative

Grandville, MI · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

R10096751 Customer Service Representative (Open) Location: Grandville, MI - Retail shop How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces ...

previous page

Showing results 41-60

All JobsCsr JobsVirtual Csr JobsVirtual Csr Jobs in Michigan

Virtual Csr information

See Michigan salary details

$8

$16

$23

How much do virtual csr jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual csr in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Michigan?

The most popular types of Csr jobs in Michigan are:

What are popular job titles related to Virtual Csr jobs in Michigan?

For Virtual Csr jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Michigan look for?

The top searched job categories for Virtual Csr jobs in Michigan are:

What cities in Michigan are hiring for Virtual Csr jobs?

Cities in Michigan with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Representative

University of Michigan Credit Union

Ann Arbor, MI

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

University Of Michigan Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

The University of Michigan Credit Union is currently searching for bright, professional and friendly service minded individuals to provide first in class customer service to our members! Customer Service Representatives at UMCU come from a wide variety of backgrounds, from recent graduates to experienced retail and food service professionals. Our Customer Service Representatives foster positive member relationships by providing exceptional service, anticipating member's needs, and exceeding expectations.
What's in it for you?
  • UMCU was recently named one of Michigan's top workplaces by the Detroit Free Presses Top Workplace Awards Program as well as the Best and Brightest Top Workplaces in the country!
  • Generous medical, dental, vision, 401k, tuition reimbursement and student loan debt repayment, parental leave and plenty of additional amazing benefits!
  • Paid time off including personal time, sick, vacation and even give back time to volunteer in the community.
  • Generous student loan debt repayment or tuition reimbursement.
  • We focus on the growth and development of our team members. Customer Service Representative at UMCU have a variety of career paths and the ability to build the career they want.
What will you be doing in this role?
  • Customer Service Representatives at UMCU focus on supporting our membership and community by meeting the needs of our members and work out of our branch locations throughout Ann Arbor, Ypsilanti, Dearborn and Flint.
  • Customer Service Representatives are responsible for building member relationships by providing exceptional service, exceeding expectations and anticipating needs.
  • Interacts with members to provide information related to all UMCU products and services and how those products and services can meet the member's needs.
  • Provides responses to inquiries, questions and requests about products and services.
  • Proactively resolves concerns and views any member concerns as an opportunity to gain the member’s respect and repeated business.
  • Effectively evaluates any risk to the member or UMCU when providing services to the member.
  • Serves as a Credit Union representative, spokesperson or events coordinator in the University Community on and off campus.
  • Evaluates needs and educates members on the features and benefits of UMCU products and services and provides available options
  • Assists members with information and transactions regarding their account and performs all member service requests, such as transactions, card requests, ACH and Visa disputes and troubleshooting issues with products and services
  • Uses technology to provide technical support and troubleshoot situations involving electronic services such as online banking, mobile app and third party related solutions
  • Understands how to use remote access and is able to access a members’ computer and provide assistance or diagnose a problem
  • Assists with a variety of account related transactions, including (but not limited to); deposits, withdrawals, cashier's checks, loan and new account related inquires.
What will you need for this role?
  • Ability to interact positively with members and co-workers as a team in an enthusiastic, courteous and professional manner.
  • Must possess excellent written and verbal communication skills along with the ability to articulate information as needed to members and team members.
  • Excellent problem solving skills
  • Must have a professional appearance and attitude; be dependable and punctual; and possess a constant awareness of member service.
  • Ability to use technology and work with multiple systems to achieve desired results.
  • Associate's degree (A. A.) or equivalent from two-year College or technical school; or two or more years of experience.

What University Of Michigan Credit Union employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply