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Virtual Banking Jobs in Raleigh, NC (NOW HIRING)

Material Bank

Field Team Associate

Raleigh, NC

Material Bank is the world's largest material marketplace for the architecture and design industry ... Lead virtual platform demos, member onboarding, and brand rep trainings that ensure brand partners ...

First Citizens Bank

Fiduciary Officer

Raleigh, NC · On-site

This position may administer and manage smaller trust accounts across the entire bank footprint, which may limit client interaction to virtual. Responsibilities * Fiduciary Management - Administers ...

First Citizens Bank

Fiduciary Officer

Raleigh, NC · On-site

This position may administer and manage smaller trust accounts across the entire bank footprint, which may limit client interaction to virtual. Responsibilities * Fiduciary Management - Administers ...

First Citizens Bank

Fiduciary Officer

Raleigh, NC · Hybrid

This position may administer and manage smaller trust accounts across the entire bank footprint, which may limit client interaction to virtual. Responsibilities * Fiduciary Management - Administers ...

First Citizens Bank

Fiduciary Officer

Raleigh, NC · Hybrid

This position may administer and manage smaller trust accounts across the entire bank footprint, which may limit client interaction to virtual. Responsibilities * Fiduciary Management - Administers ...

Truist

Business Connect Advisor-Raleigh

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Business Connect focuses on delivering Truist to a segment of Commercial Community Bank clients through a virtual delivery environment, providing for an easier method of contact, expertise, and ...

Truist

Business Connect Advisor-Raleigh

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Business Connect focuses on delivering Truist to a segment of Commercial Community Bank clients through a virtual delivery environment, providing for an easier method of contact, expertise, and ...

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All JobsBanking JobsVirtual Banking JobsVirtual Banking Jobs in Raleigh, NC

Virtual Banking information

See Raleigh, NC salary details

$11

$23

$32

How much do virtual banking jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual banking in Raleigh, NC is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.63 per hour, depending on experience, location, and employer.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

How does a virtual banking professional typically collaborate with clients and internal teams?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a virtual banking specialist?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.

How does virtual banking work?

Virtual banking involves managing financial transactions and accounts through online platforms or mobile apps without visiting physical branches. Bank employees or specialists may assist customers remotely via chat, phone, or video calls, and skills in digital tools and cybersecurity are often important for this role.

Can I work remotely for a virtual banking job?

Virtual banking jobs often offer remote work options, allowing employees to perform tasks such as customer service, account management, and financial analysis from home. Employers typically require familiarity with online banking platforms, strong communication skills, and sometimes specific certifications, with remote work arrangements varying by company policies and role requirements.

What are the most commonly searched types of Banking jobs in Raleigh, NC?

The most popular types of Banking jobs in Raleigh, NC are:

What are popular job titles related to Virtual Banking jobs in Raleigh, NC?

For Virtual Banking jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Virtual Banking jobs in Raleigh, NC look for?

The top searched job categories for Virtual Banking jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Virtual Banking jobs?

Cities near Raleigh, NC with the most Virtual Banking job openings:

Virtual Banking jobs near you
Infographic showing various Virtual Banking job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $49,332 per year, or $23.7 per hour.

Field Team Associate

Material Bank

Raleigh, NC

Full-time

Re-posted 27 days ago

Job description

Material Bank is the world's largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials.

Material Bank is seeking a Field Team Associate to build and deepen relationships with architects, interior designers, and related professionals across the Southeast region. This role will serve as the on the ground presence of Material Bank, bringing the brand to life through firm visits, events, trainings, and personalized engagement that drive platform adoption and long term member loyalty.

The ideal candidate is energized by being in the field, thrives on building authentic relationships, and is passionate about the architecture and design industry. They are equally comfortable walking into a design firm, hosting an industry event, leading a platform training, or identifying new ways to create meaningful connections within their territory.

This is a highly visible role with the opportunity to make a measurable impact on member engagement and growth, while representing one of the most innovative platforms in the design industry. This position is remote, however requires the individual to be based out of the Southeast region (Nashville, DC, Texas, Atlanta, Florida, North Carolina, etc.) and will require approximately 80% regional travel.

What you'll do:

  • Own platform awareness, adoption, and loyalty across the Southeast through consistent in-person engagement with A&D firms, building trusted relationships with principals, designers, and material librarians—measured by firm visit volume and visit-to-order conversion.
  • Drive member activation and reactivation within the territory by identifying key influencers and high-value firms and tailoring engagement plans that turn them into power users.
  • Plan and execute local and regional events—presentations, lunch-and-learns, showroom activations, meetups, and trade shows—owning the experience end-to-end and measured by event attendance and post-event lift in member activity.
  • Lead virtual platform demos, member onboarding, and brand rep trainings that ensure brand partners and members extract full value from the platform, measured by training completions and engagement following each touchpoint.
  • Design and execute on-brand gifting and surprise-and-delight programs that deepen loyalty with high-value members and firm contacts, measured by gifting ROI tied to retention and engagement.
  • Track territory KPIs and surface field intelligence on firm needs, competitor activity, and product gaps, giving leadership clear visibility into performance and shaping how marketing and product show up in the region.

What you'll bring:

  • 2–5 years in field marketing, brand representation, or community engagement, ideally connected to architecture, interior design, or building materials.
  • A natural relationship builder who is genuinely energized by in-person connection and skilled at turning conversations into long-term loyalty.
  • Proven ability to plan and execute events and trainings that move metrics, not just fill rooms.
  • An ownership mentality—you treat your territory like your own business and bring the organization, follow-through, and self-direction to run it that way.
  • Comfort with ~80% regional travel and a full, self-managed calendar of in-person and virtual touchpoints.
  • A data-first approach: you track what matters, report accurately, and use insights to sharpen your next move.
  • Design-curious and credible in the A&D community; an existing network of Southeast firms and designers is a strong plus.
  • Adaptable and resourceful, comfortable navigating ambiguity and shifting priorities inside a fast-growing company.

What you'll get from us:

  • Our people: We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution.
  • Relaxation and Celebrations: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect).
  • Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program.
  • Plan for your Retirement: 401(k) eligible after your first 90 day's employed!
  • Giving Back: We sponsor multiple events throughout the year to help out our communities.
  • Growth: We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters!
  • Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid  working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both.

Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.