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Virtual Banking Jobs in Raleigh, NC (NOW HIRING)

Paychex

Channel Sales Associate - Bank

Cary, NC · On-site

$13 - $17.75/hr

Overview Work with assigned bank partners to earn business referrals and sell Paychex products and ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

Paychex

Channel Sales Associate - Bank

Durham, NC · On-site

$13.50 - $18.25/hr

Overview Work with assigned bank partners to earn business referrals and sell Paychex products and ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

Material Bank

Field Marketing Associate

Raleigh, NC

Material Bank is the world's largest material marketplace for the architecture and design industry ... Lead virtual platform demos, member onboarding, and brand rep trainings that ensure brand partners ...

Q2 Software, Inc.

Senior Strategic Business Advisor

Cary, NC · On-site

$126K - $126K/yr

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions ... Excellent team player who can work with virtual and cross-functional teams. This position requires ...

Q2

Senior Strategic Business Advisor

Cary, NC · On-site +1

$126K - $126K/yr

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions ... Excellent team player who can work with virtual and cross-functional teams. This position requires ...

Schulte

guest service

Chapel Hill, NC · On-site

$11.25 - $13.75/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with ...

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Joella's Hot Chicken

guest service

Chapel Hill, NC · On-site

$11.75 - $15/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with ...

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All JobsVirtual Banking JobsVirtual Banking Jobs in Raleigh, NC

Virtual Banking information

See Raleigh, NC salary details

$11

$23

$32

How much do virtual banking jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for virtual banking in Raleigh, NC is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.63 per hour, depending on experience, location, and employer.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

How does a Virtual Banking professional typically collaborate with clients and internal teams to deliver seamless digital banking services?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a Virtual Banking Specialist, and why are they important?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.
What are the most commonly searched types of Banking jobs in Raleigh, NC? The most popular types of Banking jobs in Raleigh, NC are:
What are popular job titles related to Virtual Banking jobs in Raleigh, NC? For Virtual Banking jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Virtual Banking jobs in Raleigh, NC look for? The top searched job categories for Virtual Banking jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Virtual Banking jobs? Cities near Raleigh, NC with the most Virtual Banking job openings:
Virtual Banking jobs near you
Infographic showing various Virtual Banking job openings in Raleigh, NC as of June 2026, with employment types broken down into 2% As Needed, 79% Full Time, 13% Part Time, 2% Temporary, and 4% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $49,332 per year, or $23.7 per hour.
Channel Sales Associate - Bank

Channel Sales Associate - Bank

Paychex

Cary, NC • On-site

$13 - $17.75/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

192nd of 426 rated business services

Job description

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.
Overview

Work with assigned bank partners to earn business referrals and sell Paychex products and services to prospects with 1-49 employees to achieve revenue results.


Responsibilities
  • Responsible for meeting unit and revenue expectations.
  • Presents Paychex products and services in-person to final decision makers and end users within assigned territory and client size to achieve unit and revenue goals.
  • Schedules appointments and visits assigned bank branches to secure referrals.
  • Leverage the Go-to-Market Sales Strategy to identify customers’ needs and present the Paychex solution to key stakeholders and decision makers in accordance with the client’s preference on in person or virtual interaction to increase revenue and market share.
  • Presents to bank partners on Paychex products and services to educate and to build value in the partnership.
  • Analyzes the customer needs and interests to determine which products are appropriate and refers to appropriate party when necessary.
  • Expedites the resolution of customer problems or complaints to the appropriate channels to ensure client satisfaction.
  • Completes and submits accurate new business paperwork, expense reports, and weekly activity reports by agreed upon dates set by Sales management to assist with forecasting.
  • Works with bank partners to identify business account holders who would be a good fit for Paychex’s services and calls on those account holders with bank partners.
  • Partner with other sales divisions on “team selling” approach for any referrals over 49 employees to increase client/prospect experience and increase revenue results.

Qualifications
  • H.S. Diploma - Required
  • Bachelor's Degree - Preferred
  • 2 years of experience in Sales.
  • 2 years of experience in B2B Sales.
  • Valid Driver's License - Required

Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

    • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

      • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
      • H.S. Diploma - Required
      • Bachelor's Degree - Preferred
      • 2 years of experience in Sales.
      • 2 years of experience in B2B Sales.
      • Valid Driver's License - Required
      Education:UNAVAILABLEEmployment Type: FULL_TIME

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Paychex logo

    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

    Social media

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