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Virtual Banking Jobs in Raleigh, NC (NOW HIRING)

Zirtual

Remote Virtual Executive Assistant

Durham, NC · On-site +1

$1.5K - $3.8K/mo

Coordinate virtual and in-person meetings or events Operations & Task Management * Support day-to ... Zirtual will never ask for payment or demand personal financial details (such as banking ...

Zirtual

Remote Virtual Executive Assistant

Durham, NC · On-site

$1.5K - $3.8K/mo

Coordinate virtual and in-person meetings or events Operations & Task Management * Support day-to ... Zirtual will never ask for payment or demand personal financial details (such as banking ...

Material Bank

Field Team Associate

Raleigh, NC · On-site

Material Bank is the world's largest material marketplace for the architecture and design industry ... Lead virtual platform demos, member onboarding, and brand rep trainings that ensure brand partners ...

Paychex

Channel Sales Consultant - Bank

Raleigh, NC · On-site

$56K - $91K/yr

Overview Work with assigned bank partners to earn business referrals and sell Paychex products and ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

Paychex

Channel Sales Consultant - Bank

Durham, NC

$56K - $91K/yr

Overview Work with assigned bank partners to earn business referrals and sell Paychex products and ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

Truist

Business Connect Advisor-Raleigh

Raleigh, NC · On-site

Business Connect focuses on delivering Truist to a segment of Commercial Community Bank clients through a virtual delivery environment, providing for an easier method of contact, expertise, and ...

Truist

Business Connect Advisor-Raleigh

Raleigh, NC · On-site

Business Connect focuses on delivering Truist to a segment of Commercial Community Bank clients through a virtual delivery environment, providing for an easier method of contact, expertise, and ...

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All JobsBanking JobsVirtual Banking JobsVirtual Banking Jobs in Raleigh, NC

Virtual Banking information

See Raleigh, NC salary details

$11

$23

$32

How much do virtual banking jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for virtual banking in Raleigh, NC is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.63 per hour, depending on experience, location, and employer.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a virtual banking specialist?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.

How does a virtual banking professional typically collaborate with clients and internal teams?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

Can you work remotely for a virtual banking job?

Virtual banking jobs often offer remote work options, allowing employees to perform tasks such as customer service, account management, and financial advising from home. These roles typically require strong communication skills, familiarity with banking software, and sometimes specific certifications, with many companies providing the necessary tools for remote access.

Do virtual banking work from home?

Virtual banking jobs often allow employees to work from home, especially roles in customer service, account management, or technical support. These positions typically require a reliable internet connection, relevant skills, and sometimes specific certifications, with many companies offering remote work options as part of their employment structure.

How does virtual banking work?

Virtual banking involves managing financial transactions and accounts through online platforms or mobile apps without visiting a physical branch. Virtual banking professionals typically use digital tools, customer service skills, and security protocols to assist clients and process transactions remotely.

What are the most commonly searched types of Banking jobs in Raleigh, NC?

The most popular types of Banking jobs in Raleigh, NC are:

What are popular job titles related to Virtual Banking jobs in Raleigh, NC?

For Virtual Banking jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Virtual Banking jobs in Raleigh, NC look for?

The top searched job categories for Virtual Banking jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Virtual Banking jobs?

Cities near Raleigh, NC with the most Virtual Banking job openings:

Virtual Banking jobs near you
Infographic showing various Virtual Banking job openings in Raleigh, NC as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $49,332 per year, or $23.7 per hour.

Remote Assistant Mortgage Banker - Entry Level

The Federal Savings Bank

Raleigh, NC • On-site

$38K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Description

The Federal Savings Bank, a national bank and 5-time "50 Best Mortgage Companies to Work For" recipient, is seeking a highly organized, detail-oriented, friendly, and professional individual. As an Assistant Mortgage Banker, you will be a frontline team member of one of the busiest groups in our Retail Mortgage division.


For more information please contact:

SARAH HELTON, Vice President of Business Development

Phone: 847-977-1858

Email: shelton@thefederalsavingsbank.com    


Responsibilities:

  • Assist the Senior Vice President by serving as primary liaison to customers, internal operations support, realtors, and title companies.
  • Help manage the Senior Vice President's pipeline while working with Processing, Underwriting, and Closing teams to ensure loans are closed in a timely manner.
  • Set and maintain proper expectations with all parties on the loan file.
  • Add loans into Encompass loan origination system.
  • Analyze loan packages for completeness.
  • Prepare mortgage applications and disclosures for signing.
  • Complete Bank's customer service training and apply to everyday communication.
  • Consistently exceed borrower, builder and realtor expectations; always giving "Wow!" service.

What We Offer:

  • Base Salary plus bonus.
  • Medical, Dental, and Vision insurance plans.
  • HSA and FSA plan options.
  • Company-paid life insurance.
  • 401k with partial match.
  • Complimentary Employee Assistance Program (EAP).
  • 7 paid bank holidays, and a week of paid sick time.
  • In-house virtual training opportunities to broaden your industry knowledge.
  • Education Reimbursement.
  • Employee Home Loan Discount Program.
  • Employee recognition on a national scale.
  • Big bank capability, small-bank feel.

Requirements

Skills/Qualifications

  • High school diploma or equivalent required.
  • Ability to calculate income, including self-employed.
  • Proficiency with Microsoft Office products (Excel, Word, and Outlook).
  • Ability to meet standards of professional communication, while maintaining a friendly and approachable disposition. 
  • Creative and proactive thinker.
  • Superior time-management and organizational skills.


The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

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